• Design, develop, and maintain Suite Script (2.x) solutions • Build and customize scripts, user event scripts, scheduled scripts, and RESTlets • Develop custom records, fields, and forms • Develop and support integrations using REST, SOAP, and middleware tools • Maintain data integrity across NetSuite and external systems (CRM, e-commerce, etc.) • Troubleshoot and resolve NetSuite performance, scripting, and functional issues • Optimize existing customizations for performance and scalability • Provide technical documentation and knowledge transfer • Work closely across all aspects of the business • Understand each functional use area of NetSuite as utilized by the users • Translate business requirements into technical solutions • Follow NetSuite best practices, release management, and change control • Participate in NetSuite upgrades, testing, and sandbox deployments

• Uses SAS, or other software, to develop custom programming code to generate summary tables, data listings, graphs and derived datasets as specified in the statistical analysis plan and programming specifications. • Works to ensure that outputs meet quality standards and project requirements. • Performs validation programming and works with other programmers, biostatisticians, and other project team members to resolve discrepancies or any findings. • Keeps project team members informed of programming progress and issues requiring their attention. • Follow applicable SOPs, WIs, and relevant regulatory guidelines (e.g. ICH). • Maintains well organized, complete, and up-to-date project documentation, testing, and verification/quality control documents and programs ensuring inspection readiness. • Manages scheduling and time constraints across multiple projects at a time, sets goals based on priorities from management, and adapts to timeline or priority changes by reorganizing daily workload. • Develops specifications for datasets and outputs of any complexity according to statistical or sponsor requirements. • Anticipates and addresses potential programming issues, reflects forethought, establishes the basis for efficient programming and accurately defines all variables to be accepted by peer review and sponsor/requestor with little rework. • Conducts effective internal meetings (appropriate in format, frequency and attendance). • Distributes relevant information in advance. Ensures minutes are promptly and accurately distributed. Follows action items through to completion, and maintains order and focus of meetings, working toward consensus. • Displays willingness to work with others and assist with projects and initiatives as necessary to meet the needs of the business. • Accountable for on-time delivery across concurrent programming deliverables. • Negotiates programming timelines and provides risk mitigation plans for projects or programs, as needed. • Proactively informs management of the status of deliverables and significant project or program issues, including planned resolutions. • Acts as the lead statistical programmer. • Directs the programming activities of other programming personnel and monitors progress on programming deliverables. • Reviews project documentation such as Statistical Analysis Plan, mock shells, programming specifications, annotated CRFs, and SAS database design. • Provides feedback to the appropriate project team members which reflects forethought and reduces inefficiencies in programming activities. • Participates in sponsor meetings, kickoff meetings, and bid defense meetings as statistical programming representative, as required by sponsor. • Contributes to the mentoring of programming personnel through developing training courses, presenting training materials, reviewing work, and providing feedback or guiding new associates in process. • Maintains a good working knowledge of clinical drug development, industry standards, and electronic submission requirements; serves as a technical expert resource to other department members for complex programming questions. • Works cooperatively with other biostatistics and statistical programming personnel to establish standard operation procedures (SOPs), guidelines, policies, and/or procedures. • Contributes technical expertise to the development of programming tools and macros for standardization and efficiency. • When serving as a technical subject matter expert for CDISC and other industry and regulatory requirements, provides guidance and training to the Biostatistics group and other departments on the appropriate use of CDISC Standards • When serving as a subject matter expert for CDISC and other industry and regulatory requirements, performs compliance reviews of project deliverables for CDISC deliverables including SDTM and ADaM specifications and datasets as well as any regulatory required documents. (i.e. DEFINE.XML) • When serving as a subject matter expert for CDISC and other industry and regulatory requirements, actively participates in industry standards organizations and provides regular updates to the Biometrics Department on upcoming changes to those standards. • Transfers deliverables. • Performs other work-related duties as assigned.

• Design, develop, and maintain fullstack features using C# .NET and React • Work closely with the Product Manager and Product Designer to turn requirements into concrete solutions • Work with SQL databases, primarily PostgreSQL, including data modeling and query optimization • Contribute to architectural decisions and development best practices • Ensure code quality through reviews, testing, and continuous improvements • Actively participate in the team’s product and technical discussions.

• Build responsive email templates and modules using HTML, CSS, and Liquid for personalization and dynamic content. • Configure and support email, SMS, push notifications, and direct mail assets across marketing channels. • Set up and update journeys, automation paths, and triggered workflows in Salesforce Marketing Cloud (Journey Builder + Automation Studio). • Create and maintain Data Extensions, ensuring correct field structures and data availability for personalization. • Translate scoped requests into full builds—supporting client-specific, co-branded, custom, and fast-turn needs. • Perform rigorous QA on dynamic fields, personalization logic, rendering, and cross-channel consistency. • Support future-state migration work in Braze through template rebuilds, component updates, and Liquid-based dynamic content. • Manage tasks and deadlines via Asana, communicating clearly about timelines, requirements, and blockers. • Maintain documentation, reusable components, and build standards that improve quality and efficiency over time. • Collaborate with Creative to ensure assets are accurately integrated and align with brand and channel specifications. • Collaborate with the broader development team to maintain consistency in build standards, coding patterns, and workflow efficiencies. • Collaborate with Analytics and our SFMC architect as needed to confirm required fields, data extensions, or personalization logic.