Einleitung Du liebst es, Menschen zu unterstützen, Orientierung zu geben und komplexe Themen verständlich zu erklären? Finanzielle Sicherheit und Wohlbefinden sind für dich ein zentraler Bestandteil von Lebensqualität – und du möchtest dieses Wissen nutzen, um andere nachhaltig zu stärken? Dann ist diese Position genau das Richtige für dich! Als Feel-Good-Manager / Kundenberater (all genders) mit Fokus Financial Wellbeing bist du die erste Anlaufstelle für Mitarbeitende unserer Kund:innen, wenn es um finanzielle Benefits, Absicherung und Vorsorge geht. Du verbindest empathische Beratung mit fachlicher Expertise und sorgst dafür, dass sich Mitarbeitende gut informiert, wertgeschätzt und finanziell gut begleitet fühlen. Werde Teil unseres Teams und gestalte Financial Wellbeing erlebbar – menschlich, verständlich und auf Augenhöhe. Deine Aufgaben - Du berätst Mitarbeitende unserer Kund:innen individuell zu Financial Wellbeing, Versicherungen, Vorsorge und finanziellen Benefits (B2C). - Du betreust Kund:innen telefonisch, schriftlich und virtuell und sorgst für eine positive Service- und Nutzererfahrung. - Du bearbeitest Kundenanfragen und Serviceprozesse eigenständig – von der Beratung bis zur Umsetzung. - Du erklärst komplexe Finanz- und Versicherungsthemen verständlich und kundenorientiert. - Du bringst dich aktiv in die Weiterentwicklung von Services und Prozessen im Bereich Financial Wellbeing ein. Dein Profil - Du verfügst über eine abgeschlossene Ausbildung oder ein Studium im Finanz-, Versicherungs- oder Bankbereich (z. B. Versicherungskaufmann/-frau, Fachwirt:in für Finanzanlagen, Bankausbildung, Steuerberater:in). - Du bringst Berufserfahrung in der Kunden- oder Finanzberatung (B2C) mit. - Du verfügst über eine ausgeprägte Service- und Kundenorientierung sowie Freude an beratender Tätigkeit. - Du gehst sicher mit IT-Systemen, CRM-Tools und digitalen Anwendungen um. - Du arbeitest selbstständig, sorgfältig und kundenorientiert und verfügst über sehr gute Deutschkenntnisse in Wort und Schrift. Was Dich erwartet - Flexible Arbeitszeiten, modernes Büro auf Fuerteventura oder remote auf den kanarischen Inseln - Workation mit Extras: Bis zu 4 Wochen EU-Workation pro Jahr – inkl. Flug & Unterkunft bei Wahl des Standorts München - Faire Konditionen: 30 Urlaubstage, unbefristeter Vertrag & private Zusatzkrankenversicherung - Attraktive-Vergütung: Überdurchschnittliches Gehalt im Landesvergleich - Einfacher Start: Unterstützung bei der NIE-Nummer & Behördengängen und ein herzliches Team vor Ort Bitte beachte: Das Bewerbungsverfahren wird zentral über die ValueNet Group koordiniert. Gemeinsam Vielfalt leben Bei ValueNet fördern wir aktiv Vielfalt und Chancengleichheit. Wir laden Menschen aller Hintergründe ein, sich zu bewerben – unabhängig von Hautfarbe, Nationalität, Religion, Weltanschauung, sexueller Orientierung, Geschlechtsidentität, Alter oder Behinderung. Denn Vielfalt bereichert unser Team und schafft Raum für Innovation und gemeinsame Erfolge. Werte, die verbinden Nachhaltigkeit ist für ValueNet mehr als ein Wort – sie ist fester Bestandteil unseres Handelns, unserer Produkte und Dienstleistungen. Begeisterung, Vertrauen, Mut und Verantwortung prägen unsere Kultur. Wir setzen uns aktiv für ein inklusives Umfeld ein, das die Individualität jedes Einzelnen respektiert und unsere gemeinsamen Ziele stärkt. Kontakt Kristina Muno Talent Acquisition Specialist Tel: +49 89 437803143 Mail: bewerbung@myvalbo.de Weitere Details zur Unternehmensgruppe *ValueNet Group – Unsere Unternehmensgruppe umfasst: - ValueNet HR & Digital GmbH - ValueNet HR IT Solutions SLU, S.COM - Steinsee Gastro & Event GmbH & Co. KG - BONAGO Incentive Marketing Group GmbH - encorePeople GmbH - daydreams Deutschland GmbH & Co. KG

Your role at DynatraceYour role at Dynatrace Move fast, make an impact. We're hiring a Senior Product Manager to own our response to customer needs in a fast-moving market. You are pragmatic, customer-obsessed, and ready to build the connective tissue between customer reality and our rapid product decisions. In this role, you’ll work in a rapidly evolving landscape, ensuring critical customer needs are captured and addressed with urgency and transparency. You'll directly influence our product direction, empowering our teams to deliver innovative solutions at speed. Join us and help shape the future of our product in a dynamic environment. In this role, you - will be the one who brings clarity to chaos. - excel at building bridges, fostering trust and alignment between our customers' needs and our internal teams' goals. - have a proven ability to navigate the inherent tension between customer expectations and development capacity, making you a skilled negotiator and a pragmatic strategist. - will have a direct impact on customer satisfaction, organizational efficiency, and product prioritization. - will represent our most strategic customers inside the company — and ensure their needs translate into clear, data‑driven insights for Product Leadership. - are a trusted voice, a calm problem solver, and a key builder of our long‑term escalation and RFE operating model. What You´ll Do: - Own the Customer Feedback Process: Design and manage our end-to-end process for enhancement requests, translating customer needs into clear, data-driven priorities for our product teams. - Serve as a Key Customer Advocate: Act as the primary point of contact for our most strategic enterprise customers, managing escalations with empathy and ensuring transparent communication. - Drive Strategic Insights: Create cross-functional visibility by building dashboards and reports that highlight the business impact of customer needs and emerging trends. - Improve Operational Excellence: Continuously refine and automate our tools and workflows to ensure customer feedback is handled efficiently and professionally. What will help you succeed - Experience with the Dynatrace platform - Deep customer empathy and the ability to understand what customers really need. - Strong diplomacy, negotiation, and crisis‑management instincts. - Excellent communication skills — written, verbal, and executive‑facing. - Ability to build trust quickly with both unhappy customers and internal leaders. - A product mindset: you understand how product, engineering, and roadmap processes work. - Comfort working with data to evaluate demand, impact, and prioritization. - Experience in Product Management, Engineering, Post‑Sales, or a similar role that bridges customer needs and product reality. - You ask the right questions, challenge assumptions, and keep pushing until you understand the full picture. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. - Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 85,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.

Overview Position: Contact Center Specialist - Financial Aid Location: fully remote Hours: must be able to work West coast time zone (PST/MST) 2 days 11am-8pm, 3 days 8am-5pm, and one Saturday shift every 2-3 months Pay Range: $20 - $22/hr + full benefits Join Universal Technical institute as a remote Contact Center Specialist! You'll be answering general questions, scheduling student appointments, or transferring calls to a functional Financial Aid team member. This position serves as a call center representative supporting both inbound and outbound call campaigns. This position also functions as a point of contact for inquiring and enrolled students interested in attending one of Universal Tech's technical programs. This is an excellent entry-level opportunity for individuals who are detail-oriented, fast learners, and able to thrive in a fast-paced, customer-focused environment. Recent college graduates with strong learning agility and candidates from customer service, call center, hospitality, and other fast-paced customer-centric industries are encouraged to apply. No prior financial aid experience required — paid training is provided. What We Offer: - $20 - $22/hr, based on experience - Paid Training - Tuition Waiver: Tuition waiver for you AND eligible dependents (UTI and Concorde programs) - Paid Time Off: Vacation, Sick, Flexible PTO, and Holiday pay - Retirement Matching - Paid Parental Leave: 4 weeks of paid for birthing and non-birthing parents - Insurance Coverage: Competitive medical, dental, and vision plans - Pet Insurance: through ASPCA - Health Plan Enrollment: Begins the first of the month after one full month of employment Responsibilities - Handle high-volume inbound and outbound calls to support student inquiries and outreach campaigns - Respond to student questions and assess financial status - Understand and accurately address general questions regarding programs, enrollment, and financial aid - Provide clear guidance on scheduling appointments, completing processes, or transferring to the appropriate team member - Apply effective communication techniques to manage and resolve concerns professionally - Work from activity queues in Dynamics CRM - Document all interactions promptly and accurately, ensuring timely notifications to the appropriate Financial Aid personnel - Ensure quality and consistency in student messaging - Maintain a positive and professional tone across all communications - Achieve daily, weekly, and monthly contact attempt goals for both inbound and outbound campaigns. - Other duties as assigned Qualifications Education / Experience - Must have a High school diploma or GED (required) - One (1) years of customer service or call center experience (preferred) - Experience in higher education, student services, or financial aid (preferred) - Familiarity with CRM systems (e.g., Microsoft Dynamics), Zoom/Teams for video workshops and basic computer proficiency (required) Skills - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously About Us: It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #LI-AA1

Role Overview Are you looking for a remote role where you can work on your own schedule while helping others plan exciting trips? We're currently expanding and seeking motivated individuals to join our team as Home-Based Destination Specialists. In this role, you'll assist clients with researching destinations, organizing itineraries, and coordinating reservations while ensuring every detail of their travel plans is accurate and well managed. If you enjoy working with people, staying organized, and exploring travel possibilities, this opportunity could be a great fit. No prior travel experience is required training and support are provided to help you get started. What You'll Do - Help clients plan personalized travel experiences based on their interests and budgets - Research destinations, accommodations, and travel options using approved systems - Coordinate and confirm reservations with travel partners - Provide helpful suggestions and destination insights to support client decisions - Communicate with clients through email, phone, and messaging platforms - Assist with itinerary updates, changes, and service-related requests - Maintain accurate records of client details and booking information - Participate in training sessions and ongoing development opportunities Why Applicants Love This Role - 100% remote work from home or anywhere - Flexible scheduling options available - No previous travel industry experience required - Step-by-step onboarding and ongoing support - Access to travel-related incentives and perks - Supportive team environment with growth opportunities What We're Looking For - Strong communication and customer service skills - Organized and detail-oriented mindset - Comfortable using computers and online tools - Self-motivated and able to work independently - Must be 18 years or older - Must be authorized to work in the US, UK, Mexico, Australia, or Spain - Comfortable communicating in English