Resource Innovations is looking for an experienced Impact Evaluation Manager to join our expanding team. In this role, you will provide technical support and project management services within the Advisory Services Group business unit, focusing on energy efficiency program planning, implementation, and evaluation. Your primary responsibilities will include leading impact evaluations and offering engineering and analytical support. Your specific duties will involve overseeing impact evaluations, managing junior engineers and analysts, and reviewing deliverables to ensure quality for client submissions. You will also be responsible for ensuring that impact evaluations and related projects are completed on schedule and within budget. Candidates with over 5 years of professional experience are strongly encouraged to apply. Resource Innovations (RI) is a women-led energy transformation company committed to impact. Leveraging our expertise in energy efficiency, we continuously broaden our range of clean energy solutions to assist utilities in navigating increasingly complex and interconnected challenges such as load flexibility, electrification, and carbon reduction. At every stage, we are at the forefront of driving meaningful change. Duties and Responsibilities - Lead and conduct impact evaluations and cost-effectiveness analyses of energy efficiency programs, including estimation of gross and net energy savings. - Manage evaluation projects to ensure high-quality deliverables are completed on schedule and within budget. - Develop scopes of work, technical approaches, and budgets for new evaluation studies and program support efforts. - Manage and mentor engineering and analytical staff, coordinating fieldwork, data collection, energy modeling, and technical research. - Oversee primary and secondary data collection efforts, including survey administration, site visits, metering, and database acquisition, and perform advanced data analysis. - Lead measurement and verification (M&V) activities for installed energy efficiency measures using engineering calculations, billing analysis, and regression modeling. - Develop data collection instruments, technical algorithms, and analytical tools to support program evaluation and savings estimation. - Lead and contribute to technical report writing, including development of findings, conclusions, and actionable program recommendations. - Support senior staff in the development of presentations, white papers, and proposals for utility clients and regulatory stakeholders. - Contribute to process evaluations by supporting study design, developing research instruments, conducting stakeholder interviews, and synthesizing findings on program implementation and market effects. - Integrate process and impact evaluation insights to identify opportunities for improving program delivery, participation, and cost-effectiveness. - Perform other duties as assigned.

• Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements. • Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives. • Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector. • Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem. • Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions. • Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs. • Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical. • Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines.

• Project manage thorough and complete implementation and onboarding of new Ramp Enterprise customers • Execute successful launches of the Ramp platform across Enterprise accounts in partnership with our Account Executive and Technical Consulting teams • Act as a strategic consultant and extension of your customers’ team as you guide them through Ramp setup and best practices • Work with customers to deeply understand their current workflow, pain points and priorities, and showcase tailored solutions to solve for those • Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative • Become an expert in the full range of integration and configuration options for Ramp’s suite of products • Assist customers with change management, and help run custom trainings for their organizations • Partner closely with the product team to ensure customer feedback is reviewed and prioritized. Help facilitate product workshops as necessary • Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach

• Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices • Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative • Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed • Become an expert in the full range of integration and configuration options for Ramp’s suite of products • Partner closely with the product team to ensure customer feedback is reviewed and prioritized • Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach