Outbound Sales Specialist

Location

Philippines

Posted

85 days ago

Salary

0

Seniority

Mid Level

Job Description

Outbound Sales Specialist

AJMedia

Turn conversations into conversions. Drive revenue through every customer touchpoint. Department: Customer Experience & Revenue Type: Full-Time | Remote Reports To: Customer Service Manager ABOUT AJ MEDIA We're AJ Media — an ecommerce growth agency behind fast-scaling brands and we're on a mission to hit $100M in revenue this year, and we're building the A-team to make it happen. If you're someone who gets energy from talking to people, closing deals, and genuinely helping customers find what they need — read on. THE OPPORTUNITY As our Outbound Sales Customer Service rep, you're not just answering questions — you're proactively reaching out to past and potential customers to drive repeat purchases, recover abandoned carts, and surface upsell opportunities. You are the voice of our brands. WHAT YOU'LL DO - Proactively reach out to warm leads, abandoned cart customers, and past buyers via email, SMS, and phone - Execute outbound sales campaigns designed to increase repeat purchase rate and customer LTV - Identify upsell and cross-sell opportunities based on customer purchase history and preferences - Partner with the retention team to align outbound messaging with active promotions and campaigns - Log all customer interactions accurately in CRM tools (Gorgias, Klaviyo, or similar) - Hit and exceed weekly/monthly sales targets and KPIs - Collect and relay customer feedback to marketing and product teams to improve offers

Job Requirements

  • WHO YOU ARE
  • You've got 1–3 years of outbound sales, telemarketing, or customer success experience (ecommerce a big plus)
  • Can hit our monthly quota - competitive enough to improve the quota every month
  • You're a natural communicator — warm, persuasive, and genuinely curious about the people you talk to
  • You thrive with targets and you're not afraid of rejection — you see every 'no' as data
  • You're tech-savvy with CRM tools, helpdesks, and sales platforms
  • You can think on your feet, handle objections smoothly, and adapt your tone across channels
  • You bring energy, accountability, and a competitive drive to everything you do
  • BONUS POINTS IF YOU HAVE
  • Experience in DTC ecommerce brands (Sales team) or high-growth startups
  • Familiarity with Gorgias, Checkout Champ, Shopify, or Aircall
  • Track record of exceeding sales quotas in a remote environment

Benefits

  • WHY JOIN US
  • Uncapped commission — your earnings grow with your performance
  • Work with a fast-moving, results-obsessed team building category-defining brands
  • Clear career path into senior roles
  • 100% remote — work from wherever you do your best work
  • Competitive salary + commissions
  • Benefits: paid leaves, allowances, HMO
  • Access to training, playbooks, and mentorship from experienced ecommerce operators

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