Splashdot is an exciting, fast-paced internet software company that specializes in delivering leading-edge relationship marketing solutions to large organizations. Our company is unique in that we combine a powerful online software development arm with a web-focused interactive marketing agency. Our platforms securely power sophisticated online contests, loyalty programs, and promotional campaigns used by thousands of participants every day. As our technology and infrastructure continue to grow, maintaining secure, scalable, and reliable systems is critical to everything we do.    And we’re growing!    We’re looking for an experienced and detail-driven Information Systems & Security Administrator to join our team. If you’re proactive, highly organized, and passionate about infrastructure, security, and continuous improvement, you’ll be a great fit. This role combines hands-on systems administration with the opportunity to strengthen and evolve our security posture and operational processes. You’ll help maintain and protect our Azure-based production environment, support SOC2 compliance efforts, improve internal documentation and workflows, and collaborate with internal teams and external partners to ensure our systems remain secure, resilient, and efficient as we scale.    Primary responsibilities:       - As part of a multidisciplinary team, plan and implement ongoing improvements to meet Splashdot’s evolving Information Systems needs.   - Maintain, monitor, and update Splashdot’s Microsoft Azure-based production environment, including both Azure native technologies such as App Services and Windows-based virtual machines.   - Research and monitor ongoing and evolving security threats, and proactively work to protect systems and staff.   - Administer Office 365, including Sharepoint.   - Procure, renew, and install SSL certificates.   - Contribute to documentation and perform procedural tasks as required for ongoing SOC2 certification.   - Create and maintain internal documentation relating to production systems, security standards, and vital processes.   - Liaise with client and partner technology teams as required to support project work.

• Gather requirements from across the business and translate them into Salesforce best practices • Oversee user and license management while designing page layouts, record types, and custom objects • Identify inefficiencies and build automated solutions that improve data quality • Maintain the "source of truth" by monitoring integrations and adhering to data management best practices • Develop documentation and lead training sessions

Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities As an IT Systems Administrator, you will collaborate to implement, maintain, and optimize the critical IT system of CommonSpirit Health's ServiceNow platform.Every day you will manage multiple ServiceNow environments, ensuring stability, security, and performance, while troubleshooting complex issues and collaborating with teams.To be successful, you will demonstrate comprehensive technical expertise, exceptional problem-solving, and a proactive approach to system resilience, ensuring robust and scalable IT infrastructure. - Oversees and works on catalog requests and incidents related to Users, Groups, Locations, Assets and Licenses - Monitors the platform performance while collaborating with System Analysts to improve health of the Service Now Platform - Provides clear updates in responding to, following up and resolving reported issues and requests through the ticketing system with in established SLA's - Responsible to complete all tasks and associated documentation within committed timeframes, and effectively communicates across teams and all level of management - Provides clear communication during the lifecycle of administrative tasks such as Cloning, Patching or Upgrades Remote eligible. Job Requirements Required - BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required. - 4-6 years of professional experience in an IT technical or infrastructure field. - 1-3 years of experience providing operational support of the ServiceNow platform - ITIL Foundation Cert for IT Mgmt - ServiceNow CSA Certification

• Administer and configure NetSuite ERP modules including Financials, CRM, Inventory, and Order Management. • Implement new features, customizations, workflows, and dashboards using SuiteScript, SuiteFlow, SuiteAnalytics, and SuiteTalk. • Maintain system integrity through regular audits, performance monitoring, and troubleshooting. • Maintain the integration with 3rd party application using Celigo iPaaS. • Create new integration with 3rd party applications using Celigo iPaaS to aid automation, efficiency, and productivity. • Partner with cross-functional teams to gather requirements and implement system enhancements. • Lead digital transformation initiatives and ERP upgrades. • Provide expert-level support to end-users and stakeholders. • Ensure data accuracy and integrity through audits and validation. • Develop custom reports and analytics to support business decision-making.