• Design, implement, and continuously improve scalable testing for iOS, Android and our AWS / Cloud / Node.js stack. • Apply risk-based testing strategies across mobile apps, APIs and network layers. • Integrate automated and manual tests deeply into CI/CD pipelines to maximize release confidence. • Oversee the full testing lifecycle for web and mobile releases, including signing, beta distribution and monitoring. • Translate complex healthcare workflows into structured test scenarios, leveraging BDD where appropriate. • Collaborate with engineers to identify root causes and implement systemic quality improvements. • Align testing priorities with product goals within Scrum and Kanban teams. • Elevate quality awareness by defining standards, sharing best practices. • Guide and mentor team members on advanced QA practices and foster a culture of engineering-level quality across the organization.

• Review requirements, designs, and user stories to pre-empt gaps, risks, or inconsistencies. • Provide early feedback to the QA Manager and project team to strengthen acceptance criteria and test coverage. • Suggest improvements to QA processes, dev tests, and release readiness. • Create, maintain, and execute test plans and test cases for both web and mobile (iOS/Android). • Execute functional testing to verify that features behave according to requirements and user expectations. • Log defects in Jira with clear reproduction steps, severity, and supporting evidence.

At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact. From exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need — we are investing to build a better future. This is a fully remote opportunity based out of British Columbia to support our Pacific Standard Time operations. Candidates in Mountain Standard Time who are comfortable working in PST will also be considered. Schedule - The company operates on Eastern Standard Time with core hours 9:00 AM to 6:00 PM EST (6:00 AM to 3:00 PM PST); we are open to start times between 6:00 AM and 9:00 AM PST - The candidate must be available to support production deployments Monday through Thursday, 6:30 PM to 7:30 PM PST. - On weeks with evening deployments, hours may be reduced by the equivalent deployment time on Friday or another day of the week. About the Role We are looking for a QA Analyst to join our distributed QA team in a role centered on production deployment support. You will be the quality gate during live platform releases across multiple systems, working closely with developers and delivery teams to validate that every deployment lands cleanly. Beyond deployments, you will contribute to day-to-day QA across our platforms: writing test cases, running API tests, and reporting defects with precision. Key Responsibilities - Own QA sign-off during live production deployments, providing real-time validation and clear go/no-go communication to the delivery team - Collaborate with Product Owners, Business Analysts, and Developers to understand requirements and define test strategies ahead of release - Write and maintain well-structured test cases and test plans in Xray - Report defects in Jira with clear reproduction steps, environment context, and expected vs. actual outcomes - Conduct API testing in Postman, including pre-request scripts and environment configuration - Use SQL queries to validate data and support backend testing Must-haves: - 4+ years in software QA with a track record of owning quality end-to-end - Demonstrated experience supporting or participating in production deployments; you are calm, methodical, and decisive under time pressure - Strong API testing skills using Postman or similar tools, including pre-request script authoring - Solid working knowledge of SQL for data validation and backend test support - Clear, precise written communication; your defect reports do not leave developers guessing - Comfortable working independently within a distributed team - BS/MS in Computer Science, Engineering, or a related field, or equivalent practical experience Nice to have: - Familiarity with Playwright (JavaScript/TypeScript) or Selenium WebDriver; our automation landscape is evolving, and exposure here is an asset Technologies & Tools we use: Postman, Jira, Xray, SQL Server, Azure, Chrome DevTools We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $75,000 to $80,000. The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. #LI-Remote We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application. The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. We thank all candidates for their interest however only those selected for an interview will be contacted.

Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Senior Quality Assurance Tester (QA Tester) is responsible for crafting thorough and comprehensive test scripts to ensure the highest standards of quality are met on every user story. The Senior QA tester will provide recommendations on QA best practices, create test scripts, provide detailed testing results, and work with the development team to explain results. The Senior QA tester must be proficient in agile methodologies and time management to ensure testing completion within each sprint. This position will be working directly with stakeholders and the technical team, and must be able to communicate effectively via phone, web conferencing, and MS Teams. The QA tester must provide detailed pass/fail documentation for all work products, must be able to navigate the application easily, and must ensure understanding of end state functionality prior to work entering a sprint. Job Location: Remote within the U.S. What you will be doing: - Develop and execute detailed, end‑to‑end test scripts for all user stories and project components - Provide recommendations on QA processes, standards, and continuous improvement - Document and communicate clear pass/fail results, including defect details and replication steps - Collaborate with developers to review findings, discuss issues, and validate resolutions - Participate effectively in Agile ceremonies, ensuring all testing is completed within each sprint - Work directly with stakeholders and technical teams to understand requirements and expected system behavior - Navigate applications and systems efficiently to ensure full validation of intended functionality - Contribute to pre‑sprint readiness by confirming understanding of functionality before development begins Basic Qualifications: - US Citizenship is required (required by the federal government for this position). - Must be able to obtain a DHS Public Trust clearance. - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. - 6+ Years experience in quality assurance testing - 3+ years experience testing all product backlog items (stories and tasks) and providing pass/fail documentation for each product backlog item Desired Qualifications: - 3+ Years experience in developing and implementing project Software Quality Assurance Plans that conforms to the requirements of the contract. - 3+ years experience working autonomously as the lead for all activities involving quality assurance and compliance with applicable regulatory requirements. - 3+ years experience conducting regular system quality audits - 3+ years experience reviewing and analyzing data and documentation related to system quality. - 3+ years experience authoring test scripts - 2+ years experience working in an agile environment - 2+ Experience creating test scripts for UAT - Active DHS or DoW Public Trust clearance - Strong experience working in an agile environment - Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project. - Experience working across multiple projects.  - Experience with Workday - Experience working on Federal HR systems Professional Skills - Strong verbal and written communication skills - Proactive and highly communicative - Good understanding of basic system technologies as they relate to the project deliverables.  - Experience working in a fast-paced environment Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)