Helping you achieve your medical school dreams.
Physician Student Support Auditor
Location
California
Posted
77 days ago
Salary
0
Seniority
Entry Level
Job Description
Physician Student Support Auditor
MedSchoolCoach
• Review and audit recorded student interactions, advising sessions, tutoring sessions, written communications, and support activities to ensure adherence to company standards and best practices • Evaluate the accuracy, consistency, and quality of guidance being delivered by student-facing team members • Identify trends, process gaps, quality concerns, and opportunities for operational improvement • Prepare audit reports and provide objective, actionable feedback to leadership and internal stakeholders • Maintain detailed records of evaluations, findings, and recommendations • Monitor compliance with internal processes and service delivery expectations • Collaborate with leadership to support quality assurance initiatives and continuous improvement efforts • Assist with special projects related to program effectiveness, service quality, and operational performance • Perform other duties as assigned
Job Requirements
- Medical school students encouraged to apply
- Clinical training (current resident, fellow, or practicing physician) strongly preferred
- Strong attention to detail and ability to evaluate processes objectively
- Excellent written communication and documentation skills
- Ability to identify patterns, trends, and opportunities through audit and quality review work
- Comfortable providing constructive, evidence-based feedback
- Ability to handle confidential information with discretion
- Self-motivated and able to work independently with minimal supervision
- Experience in quality assurance, compliance, auditing, education, or process improvement is a plus
- Familiarity with the medical school admissions or residency application process (e.g., AMCAS, ERAS) preferred
- Proficiency with Google Workspace, Zoom, and other common workplace tools
Benefits
- 100% remote
- Flexible work hours
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Pie InsurancePie Insurance wants to make purchasing workers’ compensation insurance “easy as pie” for small businesses. Since its founding in 2017, the Washington, DC, startup—with a se
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How You’ll Do It - Core Audit Execution: - Conduct standard premium audits via mail, phone, and virtual platforms across routine industries and business types. - Review and verify payroll records, tax returns, 1099s, and supporting financial documentation with meticulous attention to detail. - Analyze business operations to identify all relevant exposures and ensure proper policy coverage. - Identify and apply appropriate classification codes using NCCI guidelines, PAAS, and state-specific bureau requirements. - Document audit findings thoroughly and prepare detailed audit worksheets. - Ensure all audit work complies with established business rules and regulatory guidelines. - Insured Relationship Management & Communication: - Communicate professionally with policyholders via phone, email, and virtual meetings to gather required documentation. - Conduct thorough interviews to understand business operations, employee roles, and exposure classifications. - Explain audit processes clearly to insureds and address questions about documentation requirements. - Build positive relationships while maintaining professional boundaries throughout the audit process. - Handle initial concerns and questions about audit procedures (not billing-related issues). - Coordinate schedules and follow up appropriately to ensure timely audit completion. - Virtual & Technology-Enhanced Audit Capabilities: - Conduct virtual audits using screen-sharing and remote access technologies. - Guide insureds through document sharing and virtual collaboration platforms. - Utilize emerging audit technologies and software to enhance efficiency and accuracy. - Adapt audit methodologies based on insured capabilities and preferences. - Maintain security protocols for remote document review and virtual meetings. - Data Analysis & Classification Expertise: - Analyze standard payroll structures, contractor relationships, and employee classifications. - Research and apply appropriate workers' compensation classification codes across multiple states. - Identify potential misclassifications and exposure gaps that could impact coverage. - Review business operations for changes since policy inception that may affect classifications. - Ensure proper documentation of all exposures for accurate premium calculations. - Quality Assurance & Compliance: - Ensure all audit documentation meets regulatory standards and company policies. - Complete audits within established timeframes while maintaining thoroughness. - Maintain strict confidentiality of all insured information and business data. - Process Development & Continuous Improvement: - Provide regular feedback on audit procedures and technology effectiveness. - Support implementation of new audit technologies and methodologies. Qualifications - Minimum 1-2 years conducting Workers Compensation premium audits. - Working knowledge of NCCI classification systems and state bureau requirements. - Experience working directly with business owners and financial personnel. - Multi-state audit experience preferred. Requirements - Technical Competencies: - Strong understanding of payroll systems, tax documentation, and business financial records. - Working proficiency with classification systems (NCCI, PAAS) and state-specific regulatory requirements. - Experience with virtual meeting platforms and screen-sharing technologies. - Foundational skills with audit software, Google Workspace applications, and emerging technologies. - Ability to analyze standard business operations and identify relevant exposures. - Understanding of contractor vs. employee relationships and classification implications. - Communication & Relationship Skills: - Excellent verbal communication skills for professional phone and virtual interactions. - Solid written communication abilities for follow-up correspondence and documentation. - Proven ability to explain standard audit concepts and routine requirements clearly to business owners. - Experience building positive relationships with cooperative personalities and handling standard situations. - Cultural sensitivity and professional demeanor in varied business environments. - Ability to manage potentially sensitive conversations about business operations. - Core Competencies: - Analytical Thinking: Ability to understand standard business operations and identify all relevant exposures. - Attention to Detail: Meticulous review of financial records and accurate identification of discrepancies. - Customer Focus: Commitment to building positive relationships while maintaining audit integrity. - Adaptability: Flexibility to work with evolving technologies and audit methodologies. - Sense of Urgency: Ability to manage multiple audits efficiently while maintaining quality standards. - Professional Curiosity: Desire to understand business operations thoroughly and ask relevant questions. 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