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Peak Support logo
Peak Support

Exceptional customer service and business process outsourcing for high-growth companies

Customer Service Associate, Project Management Experience

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

60 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Customer Service Associate, Project Management Experience

Peak Support

• Deliver exceptional customer service • Handle inquiries via email, chat, phone, and other platforms • Manage customer relationships effectively • Collaborate with team members and report directly to supervisors

Job Requirements

  • 1–2 years of customer service experience is required
  • Proven experience in customer service with direct client-facing and project management
  • Strong oral and written communication skills
  • Versatility in managing inquiries via email, chat, phone, and other platforms
  • Adaptability and ability to thrive in fast-paced environments
  • Flexibility to work in voice, non-voice, or blended programs
  • Proficiency in Microsoft Office applications, with at least average skills in MS Excel
  • High attention to detail and strong organizational skills
  • Analytical thinking and problem-solving abilities, with some technical aptitude
  • Ability to work independently and reliably with minimal supervision
  • Commitment to completing all required initial training
  • Willingness to work on shifting schedules, including weekends and holidays

Benefits

  • Health insurance
  • Work-from-Home PLUS model
  • Positive, encouraging, and performance-driven culture
  • Opportunities for growth

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