• Collaborate with onsite architects and onsite leads to improve SAP BTP engineering development strategy, architecture, and governance of application development and engineering related activities for NBCU • Lead offshore team and work with product and other engineering teams to architect, design and evaluate different technical design options for custom development options keeping in mind industry best practices and NBCU development standards • Take a lead role in creating procedures and documenting for proper rollout and implementations • Support production deployments • Manage relationships with Product Teams, Change Management, Testing and other Engineering teams • Prioritize and schedule enhancements stemming from business need • Implement procedures to communicate effectively with external and internal stakeholders during service interruptions

• Owning and evolving our CI/CD pipelines — modernizing workflows, improving reliability, and streamlining the path from code to production • Managing and scaling our Kubernetes-based cloud infrastructure, including provisioning, cost optimization, and operational stability • Building monitoring dashboards and alerts so we know about issues before our customers do • Participating in incident response and leading post-incident reviews to identify root causes and implement improvements • Embedding security best practices into the delivery pipeline, including dependency scanning, secrets management, and automated safeguards • Working closely with engineering teams to improve deployment confidence, platform stability, and overall developer experience • Promoting a culture of continuous improvement in all that you do!

• Implement cloud infrastructure, automation, and DevOps best practices while contributing to real-world projects in a supportive environment • Support platform and engineering teams while exploring tools and processes critical to modern DevOps workflows with a specialization in AWS Bedrock AgentCore • Assist in provisioning and managing cloud infrastructure, primarily AWS Bedrock AgentCore • Help implement Infrastructure as Code using tools such as Terraform, AWS CloudFormation, and AWS CLI • Contribute to building and maintaining CI/CD pipelines using tools such as Bitbucket Pipelines • Support the team in monitoring, alerting, and documenting system health and reliability practices • Participate in troubleshooting and support efforts to maintain uptime and system reliability • Help improve infrastructure and deployment documentation for better knowledge sharing • Collaborate with software engineers and DevOps professionals to understand and assist with day-to-day platform engineering tasks

• Strengthen our application and environment security, applying standards and best practices and providing tooling to make development workflows more secure • Create, maintain, and iterate on our CI/CD processes for new and existing services • Increase the sophistication of our alerting and escalation mechanisms • Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense • Help increase system performance with a focus on high availability and scalability • Propose, scope, design, and implement various infrastructure architectures • Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery • Continue to keep the lights on (day-to-day administration) • Help define, document, evolve, and evangelize high engineering standards and best practices across multiple areas • Move quickly and intelligently - seeing technical debt as your nemesis • Deployment at customer sites