• Partner with the DSVP of Business Transformation and senior leadership to identify strategic opportunities that advance enterprise transformation objectives. • Collaborate with operational leaders to generate and prioritize ideas that improve efficiency, reduce costs, and enhance customer and employee experience. • Evaluate themes and trends across business lines to identify enterprise-level opportunities for standardization, scalability, and optimization. • Contribute to the development and execution of the broader business transformation roadmap. • Lead the identification, prioritization, and validation of improvement opportunities across multiple functions. • Oversee the development of detailed business cases including financial analysis, ROI projections, and risk assessments. • Ensure initiatives are rooted in data-driven insights and aligned with transformation priorities. • Lead, coach, and develop a team of Business Process Analysts. • Establish best practices for process mapping and continuous improvement. • Foster a culture of innovation and accountability. • Work closely with operational teams to understand processes and pain points. • Partner with IT to enable technology solutions. • Serve as liaison between business and technical teams. • Align with enterprise change management framework. • Drive execution and adoption of initiatives. • Monitor progress and ensure value realization. • Provide updates to leadership.

Role Description ReSource Pro is seeking a VP, Data Services-Tech Services to lead the strategy, growth, and delivery of our Data Services practice within Technology Services. This role is responsible for defining and scaling modern data capabilities that enable clients to transform legacy environments into high-value, insight-driven ecosystems. You will set the strategic direction for data offerings, oversee delivery excellence, and drive revenue growth through strong client relationships. Working cross-functionally with technology and operations leadership, you will build and scale a high-performing team. This position is critical in positioning ReSource Pro as a trusted partner for data modernization and analytics within the insurance industry. In This Role, You Will… - Develop, define, and scale the Data Services strategy and value proposition to accelerate data modernization. - Own full P&L responsibility for the Data Services practice, including revenue growth, profitability, and utilization. - Drive the evolution of offerings, including new capabilities in data platforms, analytics, and AI-enabled solutions. - Shape long-term client data strategies by engaging with executive stakeholders and influencing enterprise transformation. - Act as executive sponsor for client initiatives, maintaining alignment and ensuring high levels of client satisfaction. - Partner with the Business Development team to support complex pursuits and provide technical expertise to close strategic deals. - Evaluate and incubate emerging technology partnerships to support long-term platform strategy and AI-ready architectures. - Build, lead, and scale a high-performing Data Services organization while developing future practice leadership. - Collaborate cross-functionally with leaders in Technology, Operations, and Revenue to drive integrated client solutions. Qualifications - Bachelor’s degree in Computer Science, Data Science, or a related field. - 15+ years of experience in Data Management, Data Services, or Technology Consulting. - 10+ years of client-facing leadership experience, including pre-sales and delivery oversight. - 7+ years of proven track record in P&L ownership and business growth. - Demonstrated ability to build and scale practices or service lines. - Strong technical background in Data Migration, ETL/iPaaS, Data Warehousing, Analytics, and Governance. - Deep understanding of the P&C insurance industry and core insurance systems. - Demonstrated executive communication skills with the ability to influence C-level stakeholders. Benefits - 100% paid employee health insurance available on Day 1 - Eligible for all medical, dental, and vision benefits on Day 1 - Remote positions are Internet stipend-eligible - 401k with employer match, vested on Day 1 - HSA/FSA available - Long-term and short-term disability employer-provided - Generous PTO plan with paid holidays + floating holidays - Development and growth opportunities - Comprehensive wellness program and prioritization of employee health Company Description Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

• Proficiency in RPS products, service models and ancillary benefits • Proficiency in Core/Signature product features and benefits • Assist with RFP preparation when requested • Work within primary internal audience focus: Core and Mid/Large Market RVPs and sales desks, SRMs, DVPs, National Accounts, SMEs, etc. • Operate within external audience focus: Advisors and Consultants, Plan Sponsors and Committees, Plan Participants, TPAs, DCIOs, etc. • Actively participate in the sales preparation process • Provide technical, ERISA consultative sales skills • Conversant with current developments in plan design and legal developments in qualified plan space • Conversant with all current JH products and ancillary services • Make recommendations for improvements to prospect plan designs and operations • Ability to interpret plan documents, SPDs, etc. • Be conversant with competitor products and services • Provide consultative, proactive sales support primarily to financial advisors and consultants

• Team management (Europe, Americas) • Support existing sales channels in IoT opportunities • Prospect new customers and partners for eSIM and IoT Connectivity in the Europe primarily • Lead the exploration and qualification of customers and prospects' requirements for eSIM and IoT Connectivity (with presales' support on technical aspects). • Build business cases on opportunities and pitch them to Management for approval. • Build and maintain a network of local partners to support delivery of projects. • Liaise with in-house technical team and external partners to coordinate on customers' requirements. • Participate in different exhibitions and promote company's eSIM and IoT Connectivity solutions to prospects