• Drive Sales: Partner with the VP, cross-functional teams, brokers, and distributors to develop and execute Oatly’s retail sales strategy across multiple categories in the West retail channel • Build Strong Retail Relationships: Establish and maintain credible, trust-based relationships with key retailers, brokers, and distributor partners. Communicate consistently and effectively • Execute Sales Plans: Develop and implement distribution goals, promotional calendars, and trade spend strategies aligned with company guidelines and customer needs • Forecasting & Performance: Own and deliver accurate customer sales forecasts, distribution targets, profitability assessments, and trade spend metrics • Customer Management: Stay organized on customer-specific distribution, pricing, promotion, and strategic plans. Ensure timely internal communication directly or through trade management and planning systems. Establish a regular cadence for sharing insights internally and with customers—covering updates, new item progress, promotional evaluations, and strategic recommendations • Category & Sales Presentations: Own category review cycles for your accounts. Leverage syndicated data (SPINS, Nielsen, IRI) and internal insights to develop compelling, fact-based sales presentations that drive distribution and innovation • Trade & Marketing Execution: Oversee demand forecasts, shipment planning, promotional/trade management, and shopper marketing initiatives • Cross-Functional Collaboration: Work closely with Sales Strategy, Category Management, Customer Service, Demand Planning, and Shopper Marketing to deliver cohesive retail execution • Broker Management: Develop clear goals for brokers, maintain regular check-ins, and conduct 1–2 in-person market visits per region annually to drive accountability and alignment • Team Collaboration: Foster a collaborative culture across the retail sales team, share best practices, and stay open to learning and growth • Event Participation: Represent Oatly at regional and customer-specific trade shows, team off-sites, and internal training sessions

Role Description We are seeking a Sales Representative to join our expanding team serving the Latino community. This individual will be responsible for driving customer satisfaction by addressing inquiries, resolving needs, and maintaining strong knowledge of our products and services in Spanish. The ideal candidate has a customer-focused mindset, excellent communication skills, and a strong commitment to delivering high-quality service in every interaction. Work Arrangement: - Remote position (U.S. residency required) - Hybrid option available based on location and team needs Responsibilities - Manage inbound customer communications, including phone calls and emails, to address questions, requests, and issues. - Advise customers on how to effectively use products or services based on their specific needs. - Maintain up-to-date knowledge of products and services, acting as a professional expert to ensure accurate, current, and strategic information. - Record and document customer interactions in the CRM system to support team collaboration and long-term relationship development. Requirements - Bachelor’s degree or equivalent experience. - Legal authorization to work in the United States. - Must reside within the United States. - Fluency in Spanish is required; English is not mandatory but is considered a plus. - 1–2 years of experience in customer service, support, or customer success. - Excellent written and verbal communication skills. - Ability to handle complaints and resolve situations with effective solutions and a positive attitude. - Passion for delivering exceptional customer service and exceeding expectations. - Strong time management and prioritization skills. - Familiarity with CRM systems. - Willingness to receive training and specialize. Benefits - Flexible work arrangement. - Training and professional development. - Growth opportunities within an expanding team. - Collaborative, results-driven work environment. Important Note This position is open only to candidates who reside in and are legally authorized to work in the United States. Confidentiality and Consent Notice The information provided by the candidate will be used exclusively for purposes related to the recruitment and selection process for the position applied for. By submitting an application, the candidate grants consent to be contacted by our team through the contact methods provided, solely for the purpose of sharing information regarding the vacancy, the selection process, and its subsequent stages. All information will be handled confidentially and in accordance with applicable regulations in the United States.

• Actively grow in-store sales by identifying and leveraging growth opportunities • Negotiate strategic product placements, feature displays, and promotional activations • Influence point-of-sale decisions to increase product visibility and turnover • Build and maintain strong relationships with store managers and decision-makers • Implement commercial strategies and ensure effective execution in the field • Analyze product performance and recommend concrete actions to boost sales • Meet and exceed assigned sales targets • Maintain regular follow-ups with clients to maximize business opportunities • Support field execution (merchandising, installation of materials) with a focus on sales impact • Produce performance reports and activity tracking • Visit 4 to 10 retail locations per day

• Diseñar y gobernar la arquitectura end-to-end de Salesforce Data Cloud y Agentforce , asegurando calidad de datos, seguridad, escalabilidad, cumplimiento y adopción del negocio, especialmente en casos de uso de agentes y activación de audiencias. • Definir la arquitectura objetivo entre Data Cloud, CRM e integraciones , así como los estándares de modelado, identidad, activación, gobernanza y seguridad. • Liderar el diseño de casos de uso de Agentforce , incluyendo intents, herramientas/acciones, fuentes de conocimiento y guardrails, asegurando su trazabilidad con datos confiables. • Diseñar la integración y sincronización de datos mediante ingesta batch/stream , conectores, APIs, eventos, MDM/Identity Resolution y manejo de consentimiento. • Asegurar prácticas de observabilidad y operación, incluyendo monitoreo, performance, costos, control de cambios y readiness para go-live. • Guiar decisiones técnicas, documentación de arquitectura y alineación con stakeholders técnicos y de negocio.