• Find and identify partner opportunities , then communicate value and book a meeting • Create and execute warm and cold outreach campaigns • Effectively communicate the value our product offers for partners • Work closely with the partnership team • Continually improve technical understanding of our testing tool and software • Track and organize efforts and results in a CRM

• Identify and connect with potential partners across North America. • Build and manage a strong pipeline of partner conversations and opportunities. • Nurture relationships from first contact to activation, working closely with internal teams to ensure a smooth transition. • Maintain clear documentation and organization across outreach and CRM tools.

• Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels. • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC). • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.). • Maintain good documentation, high quality, and excellent customer service.

• Ensure client success by providing oversight of assigned clients • Act as liaison with client stakeholders to manage all aspects related to services provided • Mentor junior staff and provide ongoing training • Triage and respond to medical information inquiries from healthcare professionals