• Serve as the commercial owner for assigned accounts, accountable for renewals, expansion revenue, and overall portfolio performance • Carry an expansion quota and consistently generate pipeline from the existing client base • Identify and pursue upsell and cross-sell opportunities across MedInsight and Milliman solutions • Develop and execute 12–24-month account growth strategies, including whitespace analysis and expansion use cases • Build multi-threaded relationships across the full buying group (clinical, finance, IT, and executive leadership) • Proactively identify client initiatives where MedInsight can deliver measurable business value • Lead executive-level conversations focused on outcomes, ROI, and business impact • Develop and present value-based business cases to support expansion and investment decisions • Facilitate strategic planning sessions that align MedInsight solutions with client priorities • Lead renewal strategy and negotiations, ensuring timely execution of contracts • Maintain strong client satisfaction while evolving conversations beyond renewal-only discussions • Monitor account health, usage metrics, and risk indicators to proactively address issues • Partner closely with Client Services to ensure successful delivery and value realization • Collaborate with Product, Marketing, Finance, and Milliman teams to support growth initiatives • Maintain accurate forecasting, opportunity tracking, and account plans in CRM systems

• Responsible for growing market share and driving revenue across the territory • Work closely with builders, architects, and dealer partners • Identify new opportunities to expand distribution • Achieve and exceed assigned sales revenue and margin targets • Build and maintain knowledge on products and installation standards • Identify and initiate contact with relevant individuals within assigned accounts • Prepare and present sales presentations and demonstrations • Participate in internal and external events promoting MAC Metal Architectural in the Mid-Atlantic market

• Meet or Exceed Revenue Goals for defined geography and book of business. • Grow large existing customer book of business, increase number of clients. • Increase Baylor Genetics volume within Hospital System customers; identify additional revenue sources. • Apply product and services knowledge across the genetic analysis portfolio to develop strategic selling presentations to professional audiences. • Develop and implement a comprehensive business plan to meet or exceed sales goals by presenting new test information, upselling and seeking out new sources of revenue. • Develop and maintain deep knowledge of market space, technical and clinical environment, competitor presence, and client behaviors required to compete in assigned territory. • Align with internal business partners and product management to discover, drive, and close sales opportunities related to NICU/PICU/Pediatrics business and new client segments. • Communicate customer insights, market trends & competitive data to leadership and peers. • Leverage Medical Science Liaison and other Company resources to provide technical, clinical and business content to deliver solutions that meet or exceed customer expectations. • Uphold company mission and values; ensure compliance in all company policies and guidelines.

• Serve as the primary point of contact for assigned NICU and PICU health-system relationships • Drive adoption and growth of NICU WGS/WES and related genomic testing programs • Partner with RAEs to map stakeholders and support enterprise-to-site pull-through • Support onboarding, implementation, workflow integration, and educational initiatives • Manage inbound escalations and coordinate resolution with internal teams • Monitor ordering patterns, utilization trends, and provider feedback • Identify and advance expansion opportunities within major health systems • Support strategic initiatives and pilot programs • Maintain accurate account documentation and action plans