Brown and Caldwell is the largest engineering consulting firm solely focused on the U.S. environmental sector
Program Management Director
Location
Colorado
Posted
65 days ago
Salary
$160K - $230K / year
Seniority
Lead
Job Description
Program Management Director
Brown and Caldwell
• Oversee the daily operations and direction of programs or large, major projects • Provide program leadership and oversight of project delivery managers, program professionals, construction managers, and subconsultants for water and wastewater programs • Plan and direct large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits • Communicate effectively and demonstrate leadership by fostering trust, collaboration, and commitment among all parties involved • Interact with client senior leaders and important stakeholders such as government leaders and public officials • Develop high-value client relationships while representing BC • Support the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability • Facilitate program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation • Assure that program risks are adequately managed for the benefit of the client and BC • Participate in program initiation activities that assure successful program startup and sustained implementation
Job Requirements
- A Bachelor of Science degree in engineering, business, or construction management is preferred
- At least 10-15+ years of program experience, including a minimum of 3 years in a program leadership role
- Experience with Water and Wastewater programs is preferred but not required
- Program Management Professional (PgMP) or Project Management Professional (PMP) certifications highly preferred but not required
- Experience in key program management areas such as program delivery, strategy development, benefits management, stakeholder engagement, governance, and change management
- Familiarity with various project delivery methods, including Progressive Design Build (PDB), Construction Manager at Risk (CMAR), and Design-Bid-Build (DBB)
Benefits
- medical
- dental
- vision
- short and long-term disability
- life insurance
- an employee assistance program
- paid time off
- parental leave
- paid holidays
- 401(k) retirement savings plan with employer match
- performance-based bonus eligibility
- employee referral bonuses
- tuition reimbursement
- pet insurance
- long-term care insurance
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Role Description The Change Management Lead is responsible for d esigning and driving a comprehensive, program-wide change management and user adoption strategy for a large-scale digital transformation initiative . The role ensures that new digital solutions are effectively adopted, embedded into operations, and supported by sustainable internal capabilities. This position operates across multiple concurrent projects, aligning stakeholders, standardizing approaches, and enabling consistent execution of change management practices. This role is offered as a 6-month contract initially , with potential to extend up to 1.5 years based on program needs. This role requires partial overlap with client working hours , including evening meetings , but candidates will have flexibility to self-manage their working hours (morning, afternoon, or evening) as long as outputs are delivered, and they are expected to coordinate with clients and teammates as needed. Key Responsibilities Program-Level - Define and implement a unified change management framework, standards, and methodologies across all projects - Develop and maintain a centralized change strategy and playbook, including stakeholder mapping, readiness assessments, and adoption metrics - Establish common tools, templates, and processes for communication, training, and change execution - Provide advisory on adoption risks, readiness, and mitigation strategies at the Program level - Coordinate change activities across projects to ensure consistency and avoid stakeholder fatigue - Support internal capability-building through coaching, workshops, and knowledge transfer to ensure long-term sustainability Project-Level - Support project teams in embedding change management activities into project plans and delivery frameworks - Review and guide development of project-level change plans, including communications, training, and adoption tracking - Ensure user experience, behavioral change, and adoption considerations are integrated into product and system requirements - Advise on adoption-related success criteria and ensure usability and onboarding are prioritized alongside technical delivery - Oversee user testing to validate real-world usability and readiness, not just functional performance - Support development of onboarding and support strategies for new systems and tools - Monitor adoption metrics and user feedback post-launch, identifying risks and driving corrective actions Execution & Enablement - Deliver targeted change management activities where direct involvement adds value (e.g. training, workshops) - Collaborate with cross-functional stakeholders to drive alignment and ensure effective implementation - Enable internal teams to independently sustain change management practices beyond the engagement Expected Outputs - Standardized change management framework, toolkit, and templates - Program-wide change strategy and playbook - Training and capability-building sessions for teams - Oversight and quality assurance of project-level change plans - Adoption tracking and readiness reporting with actionable insights Qualifications - 5+ years of demonstrated leadership experience in change management, digital transformation, or enablement roles across program- or multi-project environments - Change Management & Framework Expertise: Experience applying structured change management methodologies (e.g., PROSCI/ADKAR) in designing frameworks, playbooks, or standardized approaches across programs - Communication & Stakeholder Enablement: Ability to translate complex technical concepts into clear, user-centered messaging, training, and engagement plans, and effectively align both technical and non-technical stakeholders - Execution & Ownership: High level of ownership and initiative, with a collaborative and hands-on approach to driving change activities, supporting teams, and enabling internal capability-building - Problem Solving in Ambiguity: Comfort operating in ambiguous, fast-moving environments, with the ability to create structure, guide teams, and apply practical, delivery-oriented problem solving grounded in real-world constraints - Learning Agility: Strong learning agility and curiosity, with the ability to quickly build context across new domains, tools, or transformation initiatives, and apply learnings to improve adoption and delivery outcomes Engagement Terms - Competitive professional fee — the fee amount is positively correlated with the difficulty of the job, relevant experience, fit, and skill factors. - Remote Set-Up — fully remote, with a strong emphasis on ownership, asynchronous collaboration, and output-driven work. - Opportunities for collaboration and knowledge exchange with the leadership team.


