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Loan Processing Administrator – AU Mortgage Experienced
Location
Philippines
Posted
84 days ago
Salary
₱45K - ₱60K / month
Seniority
Senior
Job Description
Loan Processing Administrator – AU Mortgage Experienced
Pear Tree.
• Manage your own loan application pipeline end to end from submission through to settlement, acting as the main point of contact for clients, referral partners and agents • Provide consistent, proactive updates to clients and stakeholders to ensure a smooth and transparent experience • Liaise with lenders, solicitors and third parties, proactively following up and escalating where required to meet timeframes • Identify and resolve issues quickly to keep applications progressing • Prepare and submit loan application documents and supporting packs • Collect, organise and maintain all client documentation, ensuring files are accurate, complete and compliant • Maintain and update CRM systems with accurate client and loan information • Track application progress and coordinate tasks to support brokers and ensure deadlines are met • Provide day to day administrative support including managing emails, calendars, valuations and pricing requests
Job Requirements
- Minimum 1–3 years experience in Australian mortgage processing, credit analysis, or broker support
- Strong understanding of AU lending policies, documentation, and compliance requirements
- Hands-on experience with ApplyOnline and/or lender systems
- Hands-on experience with ordering valuations and completing lender pricing
- Familiarity with CRM tools such as SalesTrekker, Mercury, MyCRM, or similar
- Excellent attention to detail and organizational skills
- Strong written and verbal English communication skills
- Confident in coordinating directly with clients, with the ability to build rapport and handle one-on-one interactions with clients both via phone and email.
Benefits
- 100% remote work
- Day shift schedule; no graveyard and weekends off
- Paid leave credits: 15 Vacation, 3 Bereavement, 5 Emergency
- Supportive, fun, and growth-focused work culture
- Join a team of 8+ staff based in the Philippines
- Yearly bonus (5 to 6 digits depending on company settlements)
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