• Being the main point of contact for all HR related questions throughout the worker life cycle • Working with the Operations Team to ensure successful onboarding for all new GEO workers • Proactively supporting the delivery of all the HR processes encompassing handbooks, policies, practices and procedures, ensuring legal compliance • Developing and maintaining all types of contracts of employment (Starters, Leavers, Extensions and employment transfers) ensuring legal compliance • Managing complex HR projects/issues with Worker(s)/Clients. Including but not limited to Performance Management, terminations & transfer of employment • Advising clients on workers career progressions, promotions and salary analysis • Worker offboarding (voluntary & involuntary) along with retirements • Advising and supporting Management in HR related responsibilities • Applying and updating HR policies, procedures and work conditions as well as ensuring their communication and compliance • Maintaining employees’ personal data as per local laws • Participating in different projects, as requested by the immediate line manager • Actively identifying gaps in processes and making recommendations/implementing changes necessary to mitigate risk • Proactively support the Team and Line Management with regular updates on employment law • Providing ongoing guidance and support to internal teams including Sales, Operations, Supply Chain and Line Management as and when requested • Working with associated benefit providers to provide legally compliant benefit packages for all workers and provide benefit costing updates to Supply Chain and Line Management • Managing the monthly payroll for all workers with our local payroll partner ensuring legal compliance.

• Delight customers & design solutions • You develop our existing customers further and find creative ways to keep them engaged long-term. • You win new customers by understanding their challenges and offering them tailored solutions. • You bring your own spirit to the team and make daily sales life more dynamic with your energy. • You actively shape the entire sales process – from strategy to execution. • You identify opportunities, research trends in the HR-tech space, and turn insights into innovative sales stories. • You present confidently at trade shows and events and make your storytelling memorable. • You are digitally savvy – whether LinkedIn posts, video content, or live sessions: you know how to position yourself and the product online.

• Support and align human resources initiatives with strategic objectives within the Airways Division • Serve as a trusted advisor and consultant to Management and Employees • Assist Managers with setting performance goals and evaluations • Monitor employee progress and assist with performance improvement plans • Oversee employee relations, including conflict mediation and investigations • Draft employee communications • Conduct exit interviews and analyze data for trends • Manage talent acquisition for the division • Develop and execute recruitment strategies • Partner with hiring managers to understand staffing needs • Develop and update HR policies • Design and deliver training programs on HR policies and compliance

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Minimum qualifications: - 2 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience - Up to 15% travel as needed - Skilled in gathering and analyzing information through documentation review, interviews and data collection, while maintaining confidentiality and procedural integrity - Experience fostering a collaborative, inclusive environment by working with diverse stakeholders to build trust and rapport across all levels of the organization - Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns - Experience conducting thorough and objective workplace investigations into behavioral misconduct and policy violations - Ability to proactively identify and assess issues impacting case management and investigations - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is a crucial function of the position Preferred qualifications: - Proficiency in case management tools (Navex, Convercent, Case IQ, etc.) Qualifications About the job: The Senior Specialist – Employee Relations role is responsible for managing and assigning employee relations cases via our case management tool and conducts thorough, objective investigations into behavioral misconduct and workplace concerns. The individual in this position will hold case management responsibilities, provide support on our Discipline Review Panel / Corrective Action Committee cases, and lead company investigations. Core accountabilities / key responsibilities: - Responsible for all case entry and assignments within our case management tool. Ensures all data is accurate and assigned to appropriate ER Manager or Performance Coach within the timelines outlined within the SOP - Responsible for scheduling, packet creation and management of the Discipline Review Panel and Corrective Action Committee meetings. - Applies knowledge of policies and guidelines to conduct thorough and impartial investigations - Responsible for timely intake, researching the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties - Uses prescribed guidelines when assigning cases, managing Discipline Review Panel / Corrective Action Committee matters and conducting investigations The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com