• Delight customers & design solutions • You develop our existing customers further and find creative ways to keep them engaged long-term. • You win new customers by understanding their challenges and offering them tailored solutions. • You bring your own spirit to the team and make daily sales life more dynamic with your energy. • You actively shape the entire sales process – from strategy to execution. • You identify opportunities, research trends in the HR-tech space, and turn insights into innovative sales stories. • You present confidently at trade shows and events and make your storytelling memorable. • You are digitally savvy – whether LinkedIn posts, video content, or live sessions: you know how to position yourself and the product online.

• Support and align human resources initiatives with strategic objectives within the Airways Division • Serve as a trusted advisor and consultant to Management and Employees • Assist Managers with setting performance goals and evaluations • Monitor employee progress and assist with performance improvement plans • Oversee employee relations, including conflict mediation and investigations • Draft employee communications • Conduct exit interviews and analyze data for trends • Manage talent acquisition for the division • Develop and execute recruitment strategies • Partner with hiring managers to understand staffing needs • Develop and update HR policies • Design and deliver training programs on HR policies and compliance

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Minimum qualifications: - 2 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience - Up to 15% travel as needed - Skilled in gathering and analyzing information through documentation review, interviews and data collection, while maintaining confidentiality and procedural integrity - Experience fostering a collaborative, inclusive environment by working with diverse stakeholders to build trust and rapport across all levels of the organization - Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns - Experience conducting thorough and objective workplace investigations into behavioral misconduct and policy violations - Ability to proactively identify and assess issues impacting case management and investigations - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is a crucial function of the position Preferred qualifications: - Proficiency in case management tools (Navex, Convercent, Case IQ, etc.) Qualifications About the job: The Senior Specialist – Employee Relations role is responsible for managing and assigning employee relations cases via our case management tool and conducts thorough, objective investigations into behavioral misconduct and workplace concerns. The individual in this position will hold case management responsibilities, provide support on our Discipline Review Panel / Corrective Action Committee cases, and lead company investigations. Core accountabilities / key responsibilities: - Responsible for all case entry and assignments within our case management tool. Ensures all data is accurate and assigned to appropriate ER Manager or Performance Coach within the timelines outlined within the SOP - Responsible for scheduling, packet creation and management of the Discipline Review Panel and Corrective Action Committee meetings. - Applies knowledge of policies and guidelines to conduct thorough and impartial investigations - Responsible for timely intake, researching the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties - Uses prescribed guidelines when assigning cases, managing Discipline Review Panel / Corrective Action Committee matters and conducting investigations The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Minimum qualifications: - 3 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience - Up to 15% travel as needed - Experience analyzing complex employee relations cases, evaluate information from multiple perspectives, and draw accurate, objective conclusions - Experience conducting thorough, prompt, and confidential investigations into employee grievances, harassment complaints, and misconduct allegations - Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns - Proactively evaluates potential risks associated with adverse employee situations and recommends actions that align with company goals - Knowledge of federal, state, and local labor laws to ensure company practices meet legal standards - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification Preferred qualifications: - Proficiency in case management tools (Navex, Convercent, Case IQ, etc.) Qualifications About the job: The HR Employee Relations Manager possesses specialized expertise in conducting complex investigations, working with a team of stakeholders to address allegations of misconduct and policy violations. Adapts investigative strategies and priorities to address resource challenges and changing organizational needs. Provides technical guidance to team members and stakeholders on investigation procedures, evidence collection, and policy compliance. Accountable for the performance and results of the investigation team, ensuring adherence to relevant laws and regulations. Core accountabilities / key responsibilities: - Assigns and manages prompt, thorough, and objective investigations of complaints and policy violations. - Investigates all Human Resources assigned or directly reported complaints independently utilizing expertise in employee relations - Monitor accuracy and efficiency of the support provided by team - Handle complex investigations that require collaboration or interaction with other senior leaders from the business - Advises leaders about complex scenarios including policy violations and misconduct violations by interpreting challenges and recommending best practices - Stay informed about industry trends, emerging threats, and best practices in investigative techniques, and incorporate this knowledge into the development of investigative strategies - Ensures programs are consistently administered in compliance with Company policies and government regulations - Collaborate with key stakeholders to facilitate training and leverage resources for feedback and support - Oversee comprehensive investigative reports, including reviewing/approving prior to distribution to internal stakeholders - Effectively documents all interview notes and case documentation within a timely fashion. - Runs regular reports from the case management database. The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com