Voyageur Aviation Corp.

• Develop, generate and administer MRO Sales and MRO customer relationships • Prospect for potential new clients and develop into increased business • Identify and develop the company’s unique selling propositions and differentiators • Recommend campaigns that will lead to an increase in sales • Ensure social media presence using platforms such as LinkedIn • Build relationships with various Associations for new business contacts • Attend industry function events such as Trade Shows and Conferences and report feedback • Plan approaches and pitches through Proposal development • Participate in price-to-win solutions and/or services • Negotiate with clients towards a positive conclusion • Monitor Tender websites for RFI/RFQ/RFP opportunities • Develop/write MRO Quotations & Proposals • Develop/write MRO Agreements and ensure successful execution • Be the key point of contact representing the Sales Department • Liaise with the MRO Sales Director for approvals, budgets, compliance, and invoicing processes • Work with technical staff and other peers to address customer requirements • Arrange and participate in internal and external client debriefs • Follow-up after delivery to maintain relationships and re-engagement for future projects • Ensure CRM applications are kept up to date and accurate

• Support and align human resources initiatives with strategic objectives within the Airways Division • Serve as a trusted advisor and consultant to Management and Employees • Assist Managers with setting performance goals and evaluations • Monitor employee progress and assist with performance improvement plans • Oversee employee relations, including conflict mediation and investigations • Draft employee communications • Conduct exit interviews and analyze data for trends • Manage talent acquisition for the division • Develop and execute recruitment strategies • Partner with hiring managers to understand staffing needs • Develop and update HR policies • Design and deliver training programs on HR policies and compliance