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Veeva logo
Veeva

Headquartered in Pleasanton, California, Veeva is a leading provider of cloud-based software and services for the life sciences industry. As an employer, Veeva

Business Systems Analyst – Vault Systems

Location

Massachusetts

Posted

160 days ago

Salary

$70K - $110K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Business Systems Analyst – Vault Systems

Veeva

• Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc • Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to business vision. Manage the requirements throughout the project lifecycle by establishing agreements and serving as a liaison between business users and the project team • Facilitate discovery sessions and business process workshops. Be able to diagram and elaborate current & future state application workflows in detail • Act as the project manager for implementation of the solution – identify stakeholders, risk identification and mitigation, communication, define and drive schedules, escalate internally and externally (as appropriate) • Provide technical and functional expertise across learning management systems. Serve as SME across various application platforms • Collaborate with cross-functional teams to identify system and process improvements • Lead and execute full development lifecycle activities - design, develop and test enhancements in alignment with internal business process requirements • Provide product support, track escalations, perform root cause analysis and work with vendors to resolve issues • Document all changes to applications per internal controls • Develop and maintain technical documentation, release notes and conduct end-user training

Job Requirements

  • Bachelor’s Degree in Information Systems, Business Administration, or related field or equivalent experience
  • 3+ years application requirements gathering and design
  • Administration experience with Veeva Training and/or Veeva QualityDocs
  • Understanding of various training delivery methods and formats
  • Strong Business Analysis and Project Management skills
  • Prior experience in release management is desirable
  • High proficiency in verbal and written communication. Solid presentation skills are desired
  • Strong attention to detail, goal oriented. Must be able to effectively manage multiple activities and/or projects concurrently
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Commitment to excellence in delivery of customer service
  • Comfortable in working with personnel at all levels of the organization

Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

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