• Oversee and mentor a team of highly skilled pre-sales engineers responsible for customer engagement, technical solution design, and proposal development. • Be the bridge between our sales organization, engineering teams, and customers — ensuring our technology solutions meet the highest standards of performance, compliance, and innovation. • Lead and develop a team of pre-sales engineers supporting both federal and enterprise customers. • Oversee all technical engagement activities: discovery, architecture design, RFP responses, and demonstrations. • Guide the team in crafting strategic, compliant, and scalable technology solutions that align with client missions and business goals. • Collaborate with account executives to drive pipeline growth, customer satisfaction, and technical win rates. • Maintain strong alignment with OEM and technology partners to ensure best-fit solutions. • Stay current on federal acquisition processes, cybersecurity mandates, and emerging enterprise technologies. • Champion continuous learning and professional development within the pre-sales team.

• Senior .NET Software Developer / Government IT Systems Engineer (Water Quality Systems) • Contract position • Work on Water Quality Systems related to government IT projects

• Lead project scoping: Gather and define project requirements, Understand client workflows and business goals, Elicit and comprehend use cases, Learn existing technical and data infrastructure, Conduct gap analysis between application and stated customer requirements, Set expectations • Think strategically to define solution recommendation: Collaborate with Architects and Developers, Estimate project impact (resources / hours), Document recommended solution, Support client team with presentation and review process • Maintain Documentation: Draft requirements documents/functional specifications, Update changes throughout the project lifecycle, Author and manage tickets for internal communication • Contribute to successful execution and QA: Serve as internal SME on the solution, Collaborate with development, QA and production support teams through project lifecycle, Proactively identify and address project risks, Support QA and UAT to ensure requirements are met • Other responsibilities: Become a product expert, Manage multiple competing priorities through effective organization and communication, Recommend and institute best practice and methodology and tools, Provide guidance to client success team on technical capabilities, staffing and infrastructure needs

• Advise colleges and universities on the effective implementation, configuration, and optimization of financial aid management systems. • Ensure compliance with federal and state regulations, streamline operations, and enhance the student financial aid experience through technology-driven solutions. • Lead or assist with implementing and/or configuring financial aid management systems (e.g., Ellucian Banner, Oracle PeopleSoft, etc.). • Configure system parameters to align with institutional policies and Title IV regulations. • Manage data conversions, integrations, and testing between the financial aid system and related platforms. • Conduct needs assessments to identify process gaps and opportunities for automation. • Advise on best practices for packaging, disbursement, verification, and reconciliation workflows. • Develop documentation, process maps, and configuration guides to support consistency and efficiency. • Train institutional staff on system use, reporting, and regulatory compliance. • Create user guides, training materials, and reference documentation. • Provide ongoing functional and technical support, troubleshooting, and optimization. • Ensure institutional financial aid operations meet Department of Education and state agency regulations. • Interpret new regulatory requirements and advise clients on necessary system adjustments. • Assist institutions with audit preparation, reconciliations, and compliance reviews. • Develop custom reports and dashboards for financial aid tracking, compliance, and performance analysis.