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Stryker

Together with our customers, we are driven to make healthcare better. #WeAreStryker

Technical Field Service Co-op

Field EngineerField EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1941H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

68 days ago

Salary

C$48.4K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Technical Field Service Co-op

Stryker

Role Description Work Flexibility: Remote Who we want: - Challengers: People who seek out the hard projects and work to find just the right solutions. - Teammates: Partners who listen to ideas, share thoughts, and work together to move the business forward. - Charismatic networkers: Relationship-savvy people who intentionally make connections with both internal partners and external contacts. - Strategic thinkers: Co-op students who propose innovative ideas and consistently exceed their performance objectives. - Customer-oriented achievers: Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. - Game changers: Persistent co-op students who will stop at nothing to live out Stryker’s mission to make healthcare better. What you Get Out of the Co-op Placement: - Apply classroom knowledge in a fast-paced and growing industry setting. - Implement new ideas, be constantly challenged, and develop your skills. - Receive hands-on and troubleshooting experience with a variety of medical devices working with the field and in-house service technicians. - Network with key/high-level stakeholders, leaders of the business, and shadow individuals from other teams. - Participate in a mentorship program with previous engineering Co-op students. - Opportunities to participate in events with Stryker students across Canada and the United States including professional development sessions, leadership panels, and product demonstrations with engineers. Responsibilities Individual Responsibilities: - Proactively collaborates with internal teams to promote a culture of inclusiveness and cooperation. - Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance. Primary Functional Responsibilities: - Travel between hospitals based on assignment of service requests. - Troubleshoot and resolve customer and product issues with focus on Communication and Instruments portfolio. - Build positive relationships with Stryker customers. - Perform Preventative Maintenance functions on Stryker equipment. - Document service results to maintain accurate quality records. - Work with other Field Service representatives to ensure customer satisfaction. - Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up. - Follow all administrative duties in a very accurate and timely manner, maintain mileage logs, expense reports, and service documentation. - Enter parts and replenishment stock into the system and maintain accurate inventory levels for parts and accessories. - Workload includes extensive travel (mostly in Ottawa and nearby cities) with up to 30% of overnight travel. - Suggest and support the team and cross-functional projects for continuous improvement including process optimization to increase efficiency, lower costs, and inventory level optimization and accuracy. - Other duties including administrative tasks as assigned by Manager/Supervisor. Conduct & Compliance - Abide by and support the policies set forth in the Stryker Code of Conduct. - Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker. - Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards. - Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy. Knowledge & Skill Requirements - Ability to work independently in a fast-paced environment with minimal supervision. - Ability to work flexible hours at customer’s requests (often late afternoons and evenings). - Highly organized, strong time management skills, and ability to prioritize multiple tasks. - Knowledge of proper lifting/body mechanic techniques and ability to lift and move items up to 50 pounds. - Strong interpersonal and communication skills to work together with internal company stakeholders. - Must have an outstanding driving record. Education & Qualifications - Currently enrolled in a co-operative education program working on completion of a bachelor’s degree in related field or equivalent (Science, technology, engineering). - Full-time or part-time student at a Canadian institution. - Must be legally authorized to work in Canada and not require employment-based sponsorship now or in the future. Compensation $48,410 annually, prorated for the length of contract. Travel Percentage: 70%

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Field Engineer68 days ago
Full TimeRemoteTeam 10,001+Since 1898H1B Sponsor

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United States
$10 - $19 / hour
Job Closed