Job Title: DevOps Engineer Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for deployments, incident response, and on-call rotations) About the Role: Our client is seeking a DevOps Engineer to build, maintain, and optimize infrastructure and deployment pipelines. This role requires expertise in cloud platforms, automation, monitoring, and CI/CD. The DevOps Engineer ensures systems are secure, scalable, and reliable, enabling development teams to ship code quickly and safely. Responsibilities: Infrastructure Management: - Provision and manage infrastructure on AWS, GCP, or Azure. - Implement Infrastructure-as-Code using Terraform, Pulumi, or CloudFormation. - Configure networking, storage, and compute resources to scale with demand. CI/CD Pipelines: - Build and maintain pipelines with GitHub Actions, Jenkins, GitLab CI, or CircleCI. - Automate builds, tests, and deployments across multiple environments. - Ensure rollback strategies and zero-downtime deployments. Containerization & Orchestration: - Manage Docker containers and Kubernetes clusters. - Deploy microservices and monitor cluster health. - Optimize cost and performance for containerized workloads. Monitoring & Incident Response: - Implement observability with Prometheus, Grafana, Datadog, or New Relic. - Configure logging and alerting pipelines (ELK stack, Splunk). - Participate in on-call rotations, performing root cause analysis post-incident. Security & Compliance: - Apply cloud security best practices (IAM, least privilege, encryption). - Support SOC 2, HIPAA, PCI, or GDPR compliance in infrastructure. - Run vulnerability scans and patch systems proactively. Collaboration & Process Improvement: - Partner with developers to streamline deployments and remove bottlenecks. - Document infrastructure, pipelines, and workflows for team knowledge. - Identify opportunities for automation and performance optimization. What Makes You a Perfect Fit: - Problem solver who thrives at the intersection of development and operations. - Calm and methodical in high-pressure incident scenarios. - Passionate about automation, scalability, and reliability. - Strong communicator who bridges technical and business needs. Required Experience & Skills (Minimum): - 3+ years experience in DevOps, SRE, or infrastructure engineering. - Proficiency with at least one cloud provider (AWS, GCP, Azure). - Strong knowledge of CI/CD tools and pipelines. - Experience with Docker and Kubernetes. Ideal Experience & Skills: - Terraform or Pulumi Infrastructure-as-Code expertise. - Industry background in SaaS, fintech, healthcare, or enterprise applications. - Familiarity with serverless deployments (AWS Lambda, Google Cloud Functions). - Security certifications or cloud certifications (AWS Certified DevOps Engineer, CKA, etc.). What Does a Typical Day Look Like? A DevOps Engineer’s day revolves around keeping systems secure, automated, and reliable. You will: - Review monitoring dashboards for performance and incident alerts. - Update CI/CD pipelines to improve build/test/deploy efficiency. - Provision or modify infrastructure with Terraform or CloudFormation. - Collaborate with developers to troubleshoot deployments or optimize services. - Document workflows and update runbooks for incident response. - End the day by analyzing logs, reviewing metrics, and planning optimizations. In essence: you are the custodian of infrastructure and automation, ensuring systems scale, stay secure, and support fast product delivery. Key Metrics for Success (KPIs): - Deployment frequency (faster, more reliable releases). - System uptime ≥ 99.9%. - MTTR (Mean Time to Recovery) reduced for incidents. - Cost efficiency of infrastructure usage. - Positive developer feedback on deployment speed and reliability. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Technical Task (e.g., design a CI/CD pipeline or provision infrastructure with Terraform) - Client Interview with Engineering/DevOps Leadership - Offer & Background Verification

• Develop and own best practices for infrastructure creation, application scaling, monitoring and CI/CD • Automate everything from infrastructure to everyday toil • Enable software engineers to work efficiently throughout the development lifecycle • Mentor development and other DevOps engineers on emerging industry trends • Drive technical strategy and roadmap for platform infrastructure • Lead and collaborate with the development team and other DevOps engineers across the organization • Lead cross-functional initiatives, serving as a technical authority and primary decision-maker

About the Role As a NinjaOne DevOps Engineer, you are a key member of a smart and challenging DevOps team. Responsible for the upkeep and well-being of the NinjaOne cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You will collaborate with our Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients. We are a fast-paced growing company, you will ride the wave into the future of DevOps technology. Implementing CI/CD and creating platform as code across the NinjaOne infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue, through projects and efficiencies. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing - Innovative Infrastructure Solutions: Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning. - Build and Improve CI/CD Pipelines: Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows. - Establish Best Practices: Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery. - Lead Large-Scale Technical Projects: Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions. - Monitor and Support Infrastructure: Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours. - Provide Exceptional Service: Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution. - Other Duties as needed. About You - 6+ years of experience working in a cloud-based DevOps environment, specifically AWS. - Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS. - Proficient with tools like AWS CloudFormation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation. - Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies for both iterative and continuous development. - Deep understanding of CI/CD tools, with CircleCI experience being a plus. - Experience in developing, deploying, and integrating software solutions seamlessly within cloud infrastructure. - Expert in cloud operations, ensuring the scalability, reliability, and maintainability of cloud-native applications. - Ability to coach and guide a team, fostering skill growth and career development. - 5+ years of experience working with *nix operating systems (Linux, MacOS, BSD-variants, IBM AIX). - 5+ years of scripting experience with languages like Shell (bash, zsh, etc.), Go, Python, PERL, Tcl/Tk. - 5+ years of experience in production environment monitoring, alerting, and managing change and configuration. - 5+ years working with cloud-based data storage technologies, especially S3 and EFS. Familiarity with NoSQL is a plus. - 3+ years working with message-oriented middleware and queueing technologies like AWS SNS, SQS. - Experience with RDBMS (RDS, Aurora, Postgres) is required; NoSQL experience will make you stand out. - Previous experience with caching technologies like Elasticache is highly desirable. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $100,000 - $170,000 per year. For roles based in New York, the base salary hiring range for this position is $100,000 - $170,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-KS2 #LI-Remote #LI-Hybrid #BI-Remote #BI-Hybrid

Job Title: Senior DevOps Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Senior DevOps Engineer with FedRAMP What you’ll do Same scope as the DevOps/Platform role above, plus: - Implement/maintain compliance-oriented controls and evidence-friendly operations - Support secure SDLC practices: vulnerability management, image scanning, patching, access controls - Work closely with security/compliance stakeholders to meet FedRAMP-aligned requirements Must-haves - Everything in the DevOps/Platform role, plus: - Experience working in regulated environments (FedRAMP, SOC 2, ISO 27001, HIPAA—any is helpful) - Strong security hygiene: IAM least privilege, secrets, encryption, auditability. Nice to have - Prior FedRAMP program experience (even partial), SSP/control familiarity, audit support - Experience with hardened Kubernetes, network policies, container security tooling The base salary for this position is $92,250 – $144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 03/09/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE