• Work closely with customers and other customer facing teams to identify customer needs, industry trends, and competitive landscape • Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to define product requirements and roadmaps • Maintain a clear product vision, strategy, and roadmap for the School Bus market • Define and document product requirements, epics, user stories, and acceptance criteria • Prioritize features and enhancements based on customer feedback, business goals, engineering capacity and market opportunities • Work closely with engineering teams to ensure timely and high-quality delivery of software and hardware products • Drive product launches, including go-to-market strategies, pricing, positioning, and sales enablement • Monitor product performance, analyze key metrics, and gather customer feedback to identify areas for improvement • Stay up-to-date with industry trends, emerging technologies, and competitive offerings

• help define and execute our cloud market strategy. • Partnering across engineering, GTM, and executive teams to build competitive cloud products and leading cross-functional teams. • Owning product vision and multi-year strategy for our infrastructure as a service (Iaas) portfolio, aligning to broader cloud growth objectives. • Building and leading a high-performing team of product leaders, driving accountability, execution discipline, and a culture of customer obsession. • Leading cross-functional execution across product, engineering, and SRE, ensuring alignment and delivery against roadmap priorities. • Partnering with engineering, design, sales, and marketing to bring products from concept to launch and scale adoption. • Leveraging deep market, customer, and industry insights to identify differentiation opportunities and shape product positioning. • Owning business outcomes across portfolio, including revenue growth, adoption, and customer satisfaction. • Collaborating with go-to-market leadership on pricing, packaging, and segment strategy, and representing Akamai externally with customers, partners, and analysts.

What you can expect Zoom is seeking an experienced Lead Product Manager to drive the strategy and execution of our AI-native Zoom Whiteboard product. This role is central to shaping how teams collaborate, brainstorm, and visualize ideas across the Zoom platform. You will own the product vision and roadmap, lead features from concept to launch, and use customer and market insights to deliver high-impact whiteboard experiences. You will collaborate closely with cross-functional partners, customers, and ecosystem partners to ensure solutions are successfully built, launched, and adopted. About the Team Zoom Whiteboard is a core part of Zoom’s productivity and collaboration suite. It provides a visual workspace where teams brainstorm, plan, and develop ideas. As Lead Product Manager, you will shape the future of visual collaboration. You will drive innovation in how users ideate and work together across the platform. In this role, you will integrate whiteboard workflows with the Zoom platform, AI Companion, and key partnerships. You will scale adoption across priority customer segments. Powered by AI Companion, the team is transforming whiteboards into intelligent workspaces that capture ideas and turn them into action. Responsibilities - Scaling Zoom Whiteboard adoption among downmarket and online customers through go-to-market initiatives, product-led growth strategies, and strategic 3rd party integrations (e.g., Microsoft Teams,Slack, Google Workspace) - Partnering with AI Companion and Workflow teams to build agentic workflow capabilities that transform whiteboards from static canvases into intelligent, automated workspaces - Defining and execute the product vision, strategy, and roadmap for Zoom Whiteboard, with AI-driven experiences at the core - Leading cross-functional teams (engineering, design, research, data, marketing) to deliver high-quality, customer-focused product releases - Gathering and synthesize customer feedback, usage data, market research, and industry intelligence to inform product decisions - Driving adoption, engagement, and retention through data-driven prioritization and experimentation - Collaborating with marketing, sales, and customer success teams to ensure successful launches and clear product positioning What we’re looking for - Have experience driving product-led growth and scaling products in downmarket and online segments; demonstrated success with go-to-market strategies, channel partnerships, and viral adoption mechanics - Have experience with 3rd party integration platforms and marketplace ecosystems; ability to identify and prioritize high-impact integrations that drive user acquisition and engagement - Have understanding of agentic AI, workflow automation, and how AI can transform productivity tools into intelligent assistants that anticipate user needs and automate repetitive tasks - Hold a Bachelor's in Computer Science, Engineering, or related field and experience working in agile development environments - Have 7+ years in product management, including 3+ leading whiteboard, visual collaboration, or design tools products; proven in launching and scaling B2B SaaS used daily by professionals - Have proven experience with digital whiteboard technologies, real-time collaboration platforms, and canvas-based products; AI- or automation-driven experience a nice to have - Have solid knowledge of visual collaboration and design workflows, including brainstorming, diagramming, and creative ideation challenges in the enterprise productivity ecosystem - Have ability to use data to drive product strategy and decisions - Be excellent at aligning cross-functional teams, influencing stakeholders, and presenting to senior leadership Salary Range or On Target Earnings: Minimum: $124,000.00 Maximum: $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/27/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

• Manage and prioritize a backlog of epics, user stories, and defects to detail development topics • Work with stakeholders across the organization to ensure stories match business needs • Champion the team in building high-quality solutions that meet customer needs • Identify business needs/define requirements for product features through the development of user stories • Effectively present product ideas, strategies, and designs to stakeholders • Coordinate releases in conjunction with development and quality control • Create and maintain prioritized and detailed work item backlogs which accurately reflect customer and business priorities • Provide clear visibility of progress towards completion of assigned projects • Validate new features with stakeholders • Contribute to long-term roadmaps and overall release planning • Participate in applicable professional, technical, and career development training.