• As a Release Manager, you will be responsible for planning, coordinating, and managing software releases across multiple environments to ensure seamless deployment and minimal disruption to business operations. • Lead the release planning and coordination for all product releases, ensuring they meet quality, security, and operational standards. • Collaborate with development, QA, and operations teams to define release timelines, scope, and dependencies. • Manage the release lifecycle from development to production, including version control, release notes, and environment management. • Ensure smooth deployment of software updates, bug fixes, and new features with minimal downtime or disruption. • Oversee release documentation, including tracking and maintaining release schedules, ensuring stakeholders are informed of release progress. • Troubleshoot release-related issues, working with technical teams to quickly resolve any problems. • Conduct post-release reviews to identify areas for improvement in the release process. • Work with project managers to align release plans with business goals and customer expectations. • Maintain and improve release management processes and practices to ensure efficiency, scalability, and risk mitigation. • Communicate effectively with all stakeholders, including developers, QA, product managers, and business units, to ensure transparency and alignment.

The Risk Platform team builds and runs Aledade's core risk and diagnosis platform: we own the Risk Engine that generates suspected diagnoses (PDx), performs HCC modeling, and calculates patient risk scores for Medicare and commercial contracts, aiming to make risk assessment accurate and efficient end-to-end. We ingest and blend evidence from multiple sources (rules, external vendors, AI/ML/LLM), manage PDx states and risk scores, and expose them via APIs and UX to Point of Care and Analytics, with responsibilities that include experimentation, integration with 3rd parties, monitoring/alerting, and improving reliability and data quality over time. As the Senior Engineering Manager, you will lead by being a highly technical leader who delivers high business impact on projects of increasing dependencies and ambiguity. You will lead a team of individual contributors in the development of technology that saves lives and improves mental and physical health for millions of people. At Aledade, we empower primary care physicians with technology to keep their patients healthy, preventing unnecessary hospitalizations. Primary Duties: - Build a high performing team by hiring and nurturing engineering talent. - Strong technical leadership - drive technical solutioning and building roadmaps. - Set aggressive and clear goals and remove all roadblocks for the team to achieve them. - Working seamlessly and collaboratively with stakeholders across Aledade to achieve business outcomes. - Work closely with engineering leaders to drive engineering excellence in our processes and systems. Minimum Qualifications: - BS/BTech (or higher) in Computer Science, Engineering or a related field required - 10+ years of production-level experience as an engineer and technical lead building highly scalable and reliable software. - 5+ years of managerial experience building and leading technical engineering teams Preferred KSAs: - You have experience in attracting, hiring, and coaching world-class engineers including performance management - You have experience in taking ownership of the technology decisions, while delegating and empowering team members. - You have experience communicating analysis and establishing confidence among audiences who do not share your disciplinary background or training - You have strong communication and relationship building skills, with experience influencing and aligning multiple stakeholders Domain specific Preferred KSAs: - Passion for healthcare: A genuine interest in improving healthcare through technology is a strong motivator. - Understanding of the healthcare industry: - Familiarity with healthcare delivery models (e.g., fee-for-service, value-based care) - Knowledge of common healthcare regulations (e.g., HIPAA) - Awareness of current healthcare trends and challenges (e.g., telehealth, remote patient monitoring) - Excellent problem-solving, organizational, and communication skills. - Leadership Experience. You have led engineering teams in past roles, demonstrating an ability to mentor, inspire, and drive technical excellence. - Strategic Vision. You have experience crafting and executing a strategic vision for the team. You have connected day-to-day tactics to long-term strategy, ensuring that the team's output aligns with our business goals. - Collaboration: Work effectively with cross-functional teams (product, design, data, etc) - Ability to use data to inform engineering roadmaps and resource allocation. - Planning Prowess. Your background includes translating business objectives into technological roadmaps, aligning short-term actions with long-term strategic goals, and effectively communicating these plans to both technical and non-technical stakeholders. - Solid understanding of Agile principles and frameworks (e.g., Scrum, Kanban). This includes familiarity with core concepts like user stories, sprints, backlog refinement, and retrospectives. Bonus: Certified scrum master - You have experience in attracting, hiring, and coaching world-class engineers including performance management - 5+ years experience with server-side web technology (eg: Nodejs, Java, Python, Scala, C#, C++,Go, JVM). Python preferred. - 5+ years experience with frontend web technology (eg: Vue, React, Angular, HTML5 & CSS3). Vue preferred. - Experience with cloud based technologies such as AWS, Azure or google cloud - Experience designing and implementing secure, scalable, and maintainable platform architectures. This includes knowledge of distributed systems, microservices, and containerization technologies like Docker and Kubernetes. - Proven experience leading the design, development, and deployment of robust front-end platforms for web applications. - Ability to prioritize platform features that meet the business needs while maintaining security, scalability, and performance. - (Preferred) Startup experience: Understanding of the fast-paced, dynamic environment of a startup is highly valuable. Physical Requirements: - Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

• Workable technical problem-solving skills • Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues • Ability to describe issues concisely based on client feedback • Experience in customer service • Team player able to pass issues onto appropriate parties, or escalate when necessary • Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments • Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation • Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary

• контроль VIP бази; • підтримка активності користувачів на проєктах; • повернення клієнтів з неактивності; • аналіз поведінки клієнтської бази, надання персоналізованої допомоги користувачам та формування позитивного досвіду на проєкті; • обробка вхідних та вихідних комунікацій відповідно до завдань та клієнтських запитів; • робота в кількох каналах комунікації: листи, месенджери, дзвінки.