• контроль VIP бази; • підтримка активності користувачів на проєктах; • повернення клієнтів з неактивності; • аналіз поведінки клієнтської бази, надання персоналізованої допомоги користувачам та формування позитивного досвіду на проєкті; • обробка вхідних та вихідних комунікацій відповідно до завдань та клієнтських запитів; • робота в кількох каналах комунікації: листи, месенджери, дзвінки.

• Frequent travel to military installations for case management • Conduct clinical interviews and assess abuse allegations • Coordinate case management with victim advocates • Maintain records and documentation in compliance with policies

• Travel to locations designated by CNIC and serve in a FAP case manager role at those locations for 3-6 months. • Triage allegations of child abuse and intimate partner violence and initiate actions required to open a Family Advocacy Program (FAP) case, including conducting clinical case assessments (e.g., safety/lethality). • Serve as a community liaison to ensure an effective coordinated community response to allegations of child abuse/neglect and domestic abuse including situations with high-risk for bodily harm or lethal violence within the family. • Engage in comprehensive intervention, assessment, and support in high-risk situations ensuring continuous monitoring and safety planning to protect victims and maintain FAP program integrity.

• You are responsible for planning, tracking and documenting all project-related tasks in close collaboration with the team, while keeping schedules and priorities in view. • You are in charge of the administrative organization and smooth scheduling of our events (entirely digital – no on-site presence or creative participation required). • You manage structured alignment and timely coordination of all involved internal and external stakeholders as part of event preparation. • You ensure continuous process optimization and the maintenance of high quality standards to guarantee smooth event execution. • You contribute to optimizing our processes and make sure our events are planned and executed even more efficiently. IMPORTANT: This role is primarily a project management position rather than a traditional event management role.