Building smarter shopper experiences across the entire customer journey.
Associate Account Director, Enterprise
Location
United States
Posted
72 days ago
Salary
$80K - $125K / year
Seniority
Lead
No structured requirement data.
Job Description
Associate Account Director, Enterprise
Bazaarvoice
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice is seeking a highly motivated and detail-oriented Associate Account Director (AAD) to join our high-performing Enterprise sales organization. This pivotal supporting role acts as a force multiplier for our most senior Account Directors (ADs) who manage complex, high-value enterprise accounts. You will be responsible for ensuring operational efficiency and maximizing customer retention within some of our top customer accounts. This will include expertly managing smaller-dollar renewals, selling smaller dollar contracts, and handling paperwork questions and revisions. What You'll Do: - As an Associate Account Director, your core mission is to enable senior sellers to focus on strategic growth and new revenue by owning critical retention and administrative processes. - Own Small-Dollar Renewal Pipeline: Directly manage the full renewal sales cycle for a dedicated portfolio of smaller-sized contracts. This includes timely outreach, negotiation of terms, and contract closure, ensuring zero churn in this segment. - Contract and Administrative Support: Act as the primary internal resource for senior Account Directors, taking ownership of all routine operational tasks related to amendments, bookings, and transactional contract modifications. - Customer Operational Liaison: Serve as the primary point of contact for routine customer inquiries related to billing, basic contract questions, and operational support for our Enterprise customers. - Support Account Strategy: Collaborate closely with senior ADs to assist with strategic tasks, including preparing renewal forecasts for the small-dollar segment, assisting with multi-threading and account mapping documentation, and gathering necessary data to support strategic presentations. - Maintain Install Base Health: Proactively monitor customer health metrics for assigned accounts, flagging potential risks related to renewals or usage to the senior AD and Client Success team. - System Mastery: Become fluent in using our CRM (Salesforce) and pricing tools to ensure meticulous pipeline management, accurate forecasting, and complete adherence to all internal sales processes. - CAS (sampling) rebuys (Velocity/Anchor Only) - (Not Velocity/Not Anchor) Prospecting/Booking Meetings: Prospect into net new contacts in your assigned customer base, uncovering new opportunities to expand our partnership with these accounts. What You Bring: - The ideal candidate is highly organized, process-driven, and eager to build a career in Enterprise SaaS sales. - Experience: 2-5 years of professional experience in an account support, inside sales, sales development, or account management role within a B2B SaaS environment. - Process & Detail Orientation: Demonstrated ability to manage multiple priorities, execute complex administrative processes flawlessly, and maintain exceptional attention to detail in contract management. - Communication Skills: Strong written and verbal communication skills, comfortable interacting directly with clients via phone and email to resolve operational issues and manage the renewal process. - Technical Fluency: Familiarity with CRM software (Salesforce highly preferred) and strong working knowledge of Microsoft Office or Google Workspace. - Ambition & Collaboration: A motivated self-starter who thrives in a supportive, team-centric environment and is eager to learn complex enterprise sales cycles from experienced leaders. $80,000 - $125,000 a year At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply! Why Join Bazaarvoice? At Bazaarvoice, you’ll join a dynamic, innovation-driven team where your execution and attention to detail are highly valued and directly impact our global growth. This role is a strategic entry point into our Enterprise sales organization, providing clear exposure to high-value accounts and senior leadership, setting the stage for future career progression. Career Pathway: This AAD position is a dedicated stepping stone for those aspiring to become an Enterprise Account Director. You will gain unparalleled experience, exposure to complex HoB account strategy, and visibility to senior sales leadership and the Executive Leadership Team (ELT). Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
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Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! Remote Opportunity - Open to candidates within the United States, preferably on the East Coast Summary Responsible for providing regulatory strategic support for global regulatory activities for innovative biologics throughout the lifecycle of the product (IND/CTAs, NDAs/BLAs, Marketing applications). This role will provide CMC regulatory support and guidance for assigned projects and interfaces with R&D, Project Management, Manufacturing, Quality, and Regulatory colleagues to ensure a robust CMC regulatory strategy is developed and implemented to have on time submissions with the highest quality to meet global health authority expectations. 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Hands-on participation in submission preparation is expected. - Coordinate preparation and review technical reports and CMC sections of global submissions to support clinical investigation and marketing applications. - Ensure compliance with regulatory requirements, strategies, and commitments, which may require partnerships with CRO's or others who work on the company's behalf. - Evaluate proposed manufacturing changes for global impact to ongoing and existing filings and provide strategic regulatory guidance for optimal implementation of changes. - Support CMC QA functions, e.g deviations, general GMP/regulatory mixed topics. - Maintain knowledge of global competitive landscape, regulatory environment, regulations, and CMC guidance, providing interpretation to internal stakeholders and initiating process improvements as appropriate. - Maintains an advanced level of understanding and awareness of existing and forthcoming legislation to advise project teams accordingly. 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Associate Director, Research & Development Data Governance
Johnson & Johnson Innovative MedicineAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
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Learn more at https://www.jnj.com The MedTech Regulatory Affairs and R&D Data Office (RADO), is responsible for establishing the data governance process and applying consistent data governance standards across Regulatory Affairs and R&D, as part of a unified MedTech data strategy under the MedTech Data Office (MTDO). The aim is to ensure consistent data governance and standards across functions and enable trusted, well governed data to sustain our competitive edge. Purpose of the role - As Associate Director, Research & Development Data Governance, you will be responsible for leading the strategy, development, and execution of R&D data governance initiatives across MedTech. This role ensures the integrity, consistency, and usability of data within R&D systems. 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Data Quality Management - Oversee the remediation, alignment, and rationalization of R&D Data, including mandatory and optional data elements. - Lead data cleansing initiatives. - Develop and deploy dashboards (e.g., Power BI) to monitor remediation volume, data accuracy, and quality improvements. Data Contracts & Cross Functional‑Functional Data Usage Governance - Provide expert guidance on the creation, review, and standardization of data contracts for MedTech teams. - Support triage and evaluation of data usage requests to ensure appropriate R&D data governance and compliance. - Develop standard templates and frameworks to enable consistent cross functional‑functional usage of MT R&D data. 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Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: The Design Quality Engineering (DQE) team at Dexcom is made up of incredibly passionate, collaborative, motivated, and competent people that think big, serve with integrity, and follow through on their commitments without fail. This team takes ownership in driving Design for Excellence (DfX) methodologies across the product lifecycle of Dexcom's on market products and future innovations, as well as leading strategies and supporting outcomes across our Design Control, Software Development Lifecycle (SDLC), Design Transfer, and Risk Management quality system processes. 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Dir Software Engineering
Myriad GeneticsFounded in May 1991, Myriad Genetics provides several types of predictive medicine products and molecular diagnostic tests that assist in determining if a patient is at risk for de
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