Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Professional Services team manages customer implementations of the Docusign products, including CLM and IAM. The goals of the Product Consultant are to provide product recommendations and configurations, technical and business use expertise for our Web and pre-connected Applications, understanding of data and network security, ensure proactive communication to clients and internal staff, manage enhancement requirements and issues, understand simple to complex business requirements and design solutions to meet those needs. The Product Consultant drives impactful engagements by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the CLM platform. This position is an individual contributor role reporting to the Sr. Manager, Consulting Services. Responsibility - Deliver on-time and on-budget collaborative engagements to our customers that provide continuous improvement via impactful solutions which result in highly referenceable accounts enabling strong adoption, renewal and upsell - Plan, organize and manage all tasks, project decisions, escalations, and prioritizations of an engagement to ensure customer satisfaction, including developing technical solutions to address client needs and tracking to long term customer objectives, success criteria and milestones - Build strong relationships with customer admins and Center of Excellence, acting as a trusted expert consultant on how to leverage the SpringCM CLM platform across their business using best practices - Collaborate with Docusign teams to proactively uncover additional customer needs and support documenting client requirements and expectations - Meet all Professional Services team success criteria including utilization target, customer satisfaction score and financial requirements Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - BA/BS degree in Business, Computer Science, Information Systems, Engineering, or equivalent - 5+ years working directly with businesses and customers to understand business needs and applying technology solutions to those requirements - 4+ years of experience with consulting, leading implementation and solution architecture development on business analyst teams in Software or Software-as-a-Service industries Preferred - Ability to uncover additional customer needs - Ability to drive customers towards productive utilization of their contract - Understanding of document and content management and/or workflow systems and their application to business process improvement - Experience implementing workflow/BPM software (e.g., Lombardi, Pega, K2, Skelta) and software (e.g., Salesforce.com, Documentum, FileNet, MS SharePoint) - Outstanding writing and verbal communication skills - Strong multitasking and organization skills - Proven track record of delivering projects or products to market within budget - Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector - Experience with XML/Xpath or other structured data Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $100,200.00 - $143,750.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $96,800.00 - $133,025.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $96,800.00 - $137,775.00 base salary Washington DC: $100,200.00 - $137,775.00 base salary Ohio: $91,400.00 - $125,675.00 base salary This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! The Senior Product Administrator provides customer support for the full suite of ICE MT mortgage servicing products and manages a wide variety of immediate and longer-term initiatives. As an expert in these business tools, this position is expected to be a knowledgeable resource for how these systems function and integrate with one another. This position is also responsible for processing en masse transactions, supporting users of the Altair Monarch Server application, job scheduling, and internal Help Desk support. This position partners with their management and peer teams to prioritize and schedule all work. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. - Submit system maintenance via en masse transactions - Coordinate support for Help Desk tickets and function as first and/or second level product support - Set up, manage and audit users, templates, and report security - Manage the Altair Monarch Application; create and/or modify models, work with various departments to develop Visual Processes, monitor application functionality - Monitor and manage routine job schedules - Maintain internal product documentation - Develop playbook for management and support of core product functionality and integration - Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies - Key responsibility for the quality of the data in the core product - Provide UAT and QA coordination in the test region - Monitor all loan count volumes and use of the test region(s) - Coordinate all vendor cases and synchronize with Selene ADO/BITR system - Analyze technical information from equipment, third party data partners and client environments and provide directions to the development team. - Manage and prioritize incorporation of outstanding issues and features into product roadmaps throughout their life cycle. - Review software bugs identified during beta testing or after release and prioritize action - Help to define the user model and user interface for new and existing products and features - Support multiple projects simultaneously while meeting tight deadlines - Collaborate daily with the Design, Development and Project Management Teams Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: - Excellent attention to detail - Ability to act independently and to prioritize and schedule all work - Ability to consistently meet multiple deadlines - Strong verbal and written communication skills - Ability to work in a team environment - Strong customer service orientation - Ability to use good judgment Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Select and use appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Take responsibility for your own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Education/Experience: High school diploma or general education degree (GED) required. Bachelor’s degree (B.A.) preferred. Five plus years of Mortgage Servicing Experience. Three plus years of Altair Monarch experience. Experience in the full suite of ICE MT mortgage servicing products including MSP, Director, LoanSphere Portal, One Admin, LoanSphere Bankruptcy and Foreclosure, ICE Invoicing, ICE BI, Passport, Bankruptcy, Claims, Default Reporting, iDisburse, Loan Boarding DCT/FC, Loss Mitigation, Collections and Customer Service Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to conduct detailed written or oral instructions with minimal supervision. Ability to deal with problems involving concrete variables in standardized situations. Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Additionally, a strong knowledge of Altair Monarch Server, Teams, Visio, SharePoint, internet software, database software, and mortgage loan servicing systems. Certificates and Licenses: N/A Supervisory Responsibilities: N/A Travel: Some travel may be required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is in a typical office environment with moderate noise levels. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit while working at a desk, occasionally standing, walking, and using hands to lift and/or move up to twenty-five pounds. May also climb or balance; stoop, kneel, crouch or crawl. Needs to be able to talk and hear, but no special vision is required beyond the ability to see to read. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: - Paid Time Off (PTO) - Medical, Dental &Vision - Employee Assistance Program - Flexible Spending Account - Health Savings Account - Paid Holidays - Company paid Life Insurance - Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)

Job Summary At Vanteo, our mission is to empower qualified immigrants to achieve their dreams while addressing critical labor shortages across the country. We are seeking a Product Insights & Operations Specialist to drive Vanteo’s strategic Debit Card Program. Vanteo is looking for a proactive, analytical, and tech-savvy recent graduate to serve as the dedicated owner of our card program. This role sits at the high-impact intersection of program operations, product feedback, and social media marketing. This person will be responsible for monitoring program performance, identifying ways to improve the user experience, and driving adoption through various engagement channels. This is an ideal role for someone who is "product-curious," loves working with data, and is excited about using modern AI tools to scale their impact. Duties/Responsibilities: - Program Ownership: Treat the card program like your own product. Monitor day-to-day performance, identify friction points in the user journey, and suggest improvements. - Data & Reporting: Track key metrics such as adoption rates, usage patterns, and campaign performance. You will turn raw data into clear, actionable reports for the internal team. - Product Testing & Feedback: Act as a power user of our iOS and Android apps. Provide detailed feedback on onboarding, user experience (UX), and potential feature gaps to the development team. - Vendor Coordination: Serve as a primary point of contact for our partners, helping to manage operations, escalate technical issues, and prioritize program updates. - Growth Support: Help drive program awareness and usage by supporting marketing initiatives across social and internal communication channels. - AI Implementation: Utilize modern AI tools (like ChatGPT, Claude, and AI agents) to automate routine reporting, draft communications, and analyze data to increase team productivity. - Perform other duties as assigned. What You’ll Bring: - Analytical Mindset: You are comfortable with data and have a knack for finding the "story" behind the numbers. - Tech Literacy: You are a regular user of mobile apps (iOS/Android) and have a strong interest in how software products are built and improved. - AI Enthusiasm: You have experience with or a strong desire to learn LLMs and AI tools to streamline workflows. - Communications: Excellent written and verbal communication skills for internal reporting and vendor management. - Collaboration: Strong interpersonal skills to work with others internal and external to the company to achieve results. - Organization: Highly proactive and organized to manage multiple tasks in a fast-paced environment. - Execution skills: Strong mindset to get work done with the ability to lead initiatives and influence cross-functional teams. Education Requirement: - Execution skills: Strong mindset to get work done with the ability to lead initiatives and influence cross-functional teams. Physical Requirement: ● This position is remote with periodic travel required as directed by business need. EEO statement The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please note that this job description is not designed to cover all activities, duties, or responsibilities. Activities duties and responsibilities may change at any time with or without notice.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry, location, or the size of their business. As a member of the Configuration Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. This platform powers how business-critical data is created, versioned, and deployed across Toast—from menus and pricing to taxes and operational rules. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease. Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture. We’re looking for a Senior Product Manager to drive the vision, strategy, and execution of our configuration and change management experience across the Toast platform. You’ll work closely with engineering, design, and go-to-market teams to craft an experience that supports our customers and the needs of their business. A day in the life (Responsibilities) - Own and evolve the product strategy for Toast’s configuration platform, with a focus on: - Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale - Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience - Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences - Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently - Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility - Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success - Partner with customer-facing teams and other development teams to gather insights and evangelize product value - In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability - Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build. What you'll need to thrive (Requirements) - 5+ years of product management experience, preferably with platform or POS products - Strong track record of delivering user-facing features in fast-paced environments - Experience working on systems involving APIs, data models, or distributed architecture - Analytical rigor—you use data to make decisions and validate assumptions - Empathy for restaurants and a passion for improving their day-to-day - Excellent communication skills and ability to influence without authority AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.