Job Description: Summary: As a professional within the network contracting and administration team, the incumbent will contribute to the development and maintenance of provider networks. This position is accountable for performing provider and network analysis, evaluating provider reimbursement, and negotiating provider contracts in accordance with corporate strategy. As such, the role requires a multifaceted understanding of provider types, applicable legal and regulatory requirements, pricing methodologies, industry and regional provider impacts & trends, provider reimbursement and related programs, and product lines. Essential Accountabilities: • Establishes and maintains network adequacy for assigned provider types, regions and/or lines of business. Serves as provider network contracting and administration subject matter expert for assigned areas. • Analyzes, develops, and proposes formal provider reimbursement recommendations within approved budgets and according to health plan strategies. • Identifies, investigates, and analyzes issues and questions. Collects and interprets data and information to support provider network contracting and administration activities. Applies applicable contract terms, regulatory and legal requirements, and other information to produce accurate and actionable analysis. • Effectively prepares and presents information, findings, and recommendations to internal and external stakeholders. • Serves as liaison with assigned stakeholders to identify and coordinate provider network contract and administration work items. Executes initiatives; tracks, forecasts and reports on progress including qualitative and quantitative measures. • Engages in provider contract negotiations. Works routinely and directly with providers, clinical, and operational leadership. • Assist in the preparation of provider contracts, amendments, and communications. • Maintains knowledge of relevant legislative and regulatory mandates to ensure compliance. • Responds to and resolves inquiries from providers and colleagues related to provider network contracting and administration. Leads issue resolution with internal and external stakeholders. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Minimum Qualifications: • Six (6) years of provider network reimbursement or related experience required. Or a Bachelor’s degree in Health Care Administration or relevant field. • Two (2) years of experience directly performing provider contracting or reimbursement analysis required. • Demonstrated experience of provider reimbursement methodologies. • Ability to draft, interpret and apply contractual language. • Technical skills including modeling and financial analysis. • Understanding of medical care delivery, industry trends, and regional market dynamics. • Strong, persuasive, and effective verbal and written communication skills. • Knowledge of health care products and services offered to members. • Excellent problem-solving skills. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. ************ In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Grade E3: Minimum $60,410 - Maximum $106,929 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

OSC EdgeTech, LLC is seeking a talented Circuit Provisioning Analyst to join the team. OSC EdgeTech is a wholly owned subsidiary of Cook Inlet Region, Inc. (CIRI), an Alaska Native Corporation proudly owned by over 9,400 Shareholders. OSC EdgeTech was created to deliver agile, responsive IT solutions to meet the evolving needs of federal and defense customers. As an SBA-certified 8(a) entity with a Facility Clearance (FCL), OSC EdgeTech streamlines the acquisition process while maintaining the trusted quality, security, and innovation that define OSC Edge. Cook Inlet Region, Inc., also known as CIRI, is one of 12 land-based Alaska Native regional corporations created pursuant to the Alaska Native Claims Settlement Act (ANCSA). CIRI’s regional boundaries roughly follow the traditional Dena’ina territory of Southcentral Alaska. CIRI was incorporated on June 8, 1972, and is owned today by a diverse group of more than 9,500 Shareholders who live in Alaska and throughout the world. OSC EdgeTech offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401K with employer match, dental, vision, health insurance plans, as well as life and disability benefits. Position Overview The Circuit Provisioning Analyst will support the planning, coordinating, ordering, tracking, and ensuring compliance of voice and data circuits from inception to installation. The Circuit Provisioning Analyst will coordinate with the network, voice, and cyber engineers to ensure circuits are turned over or installation and operations and maintenance. Major Activities - Plan, coordinate, track and ensure that voice and data circuits are provisioned and installed on time at source and destination with clear demarcation. - Receive orders for dedicated voice, data, and internet services for the purpose of provisioning those services via DS1, DS3, OC3, OC12, MPLS, SIP, IPSec; and other high-capacity digital services. - Review and approve invoices for new circuits and coordinate activities from engineers, vendors, and destination personnel, such as IMOs. - Verify the order paperwork for accuracy and completeness. - Demonstrate proficiency and leverage subject matter expertise when deciding the correct paths, vendors and equipment to be utilized. - Coordinate issue resolution with vendors and cross-functional teams. - Update circuits tracking databases and trouble management systems. - Provide timely and thorough communication regarding issue status/resolution with vendors, destination POCs, and other stakeholders. - Create and maintain circuit documentation (e.g., Circuit IDs, Destination and Source information, Vendor information, and Circuit POCs). - Perform quality assurance audits. - Assist with the creation and analysis of Circuit Provisioning status reports. - Perform other duties as assigned. Knowledge/Skills/Abilities - Knowledge of Voice Technologies, such as VOIP/SIP. - Advanced understanding of the following technologies: TCP/IP, Routing, and Switching. - Knowledge of Windows/Linux OS and computer architecture. - Demonstrated experience with a structured Trouble Ticket system. - Expert in the creation of Circuit Provisioning reports. - Good interpersonal skills: ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits a professional manner in dealing with others. - Superior organizational, follow-up, and detail-oriented skills. - Work independently, as well as on a team and with minimal supervision. - Make decisions, solve problems, and exercise excellent judgment. - Excellent written and verbal communication skills; including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills. - Proficient using Microsoft Office products, such as Word, Excel and PowerPoint, and industry-standard computer software and databases. - High degree of sensitivity regarding confidential information. Physical Abilities - Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time. - Visual and communications ability are adequate to perform the essential functions of the job. - Ability to kneel, bend and twist at the waist on an occasional basis. - Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion. - Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis. Required Qualifications - High School Diploma or Equivalency - Five or more years of experience in telecommunications - Microsoft Teams and Office 365 experience - Active Secret Clearance or ability to obtain - Must be U.S. citizen - Ability to pass a pre-employment background check E-Verify: OSC EdgeTech participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Reasonable Accommodation: OSC EdgeTech, LLC will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC EdgeTech, LLC or any of its subsidiaries, please email recruiting@ciri.com. Location United States (Remote) Department Information Technology Employment Type Active, Full-Time Minimum Experience Experienced

Are you a smart, driven, and curious person who loves working with wireless technology and solving problems? Do you have a mind for software, technology, and communicating? Are you looking to grow your career with great upward trajectory? Do you work hard, have a positive attitude, and are interested in helping others? If you answered “Yes”, RCN Technologies is the right place for you and we want to meet you. We are a thriving tech company in downtown Knoxville with tremendous opportunities for a person who seeks a career in technology and wants to work for a company that values the individual, invests in its people, and provides incredible opportunities for individual impact and career growth. We are looking for an individual who is willing to put in exceptional effort and can work well within a team environment to accomplish strategic goals and support growth needs. This person needs to possess an unwavering dedication to providing the best service and best product to the customer. We believe incredible service builds incredible customer relationships that will allow us to grow with each customer. In addition, this person needs to be organized and have an extreme ownership of their role with the goal of building a great career and growth with us. Join a winning team today and experience growth and success with us. All you need to do is apply now to learn more. Veterans are encouraged to apply. We are actively hiring for this position. You will be expected to work a standard schedule of 40 hours per week, with flexibility to work up to 60 hours per week based on a schedule. You'll primarily be working at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue, but we will consider remote candidates in the Pacific Time Zone. We are hiring for day, night, and weekend shifts. Compensation We are offering competitive compensation and a growth plan based on experience and skill and this will be discussed with you during the interview process. Your Opportunities You'll have many opportunities to develop and grow your career skills and applied experience. In addition to working on impactful projects and having a strong influence on their development and execution, you'll also spend time shadowing team members in other departments. You'll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company. You'll have the opportunity to observe meetings with various stakeholders. Your roles and responsibilities will provide skill development and you'll get periodic informal and formal reviews and feedback from your supervisor. You'll also have input on what you want to accomplish during your career. How to Apply Please apply through our careers portal at https://rcntechnologies.com/careers. Make sure to include a resume, cover letter, and any work samples you feel are relevant to the position. Requirements What You’ll Do Your seat will have the following roles and responsibilities, though there will be new needs and activities that develop during your time here that you’ll be involved with as well: - Cellular Network Device & Data Proactive Monitoring & Maintenance - Cellular Network Device & Data Troubleshooting & Support - Cellular Network Device Provisioning & Programming - Cellular Network Device & Data Tech Support & Projects - Cellular Network Device & Data Systems Maintenance & Lab Testing - Internal Training, Development, & Maintenance It is important that all team members embody RCN’s Core Values: Enjoy the Journey, Embrace Development, Extreme Ownership, Stronger United, and Create Wow. You may perform other duties outside of job description when needed. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. - This position requires the ability to operate a telephone, computer, calculator, copier, fax machine, scanner, and any other office equipment. - Must be able to remain in a stationary position for extended periods of time. - Must be able to walk/stand for extended periods of time. What We’re Looking For RCN Technologies' ideal candidate for this position is someone with a desire to learn and a passion for technology. Someone who is very organized and enjoys getting the details right. This position is for someone who wants a new experience and a new challenge each and every day. - You’re eager to work on a great team. You’re inspired to help people and businesses connect wherever they are. You want to impact the world positively. You know that good technology can help the company have a positive impact. You’re committed to our ethos of #ExpectMore. - Must be well spoken, outgoing, organized, detailed-oriented, dependable, and flexible. - Possess the personality and professionalism to engage with customers and partners successfully. - Positive attitude and desire to work in a rapid-growth professional environment. - Technical aptitude: Either you are in love with technology or you have a desire to learn how technology impacts business and have the aptitude to understand its impact. The more technical experience the better, though it is not a requirement. - Communication: Phenomenal phone skills with the ability to convey enthusiasm and energy. You will need to be able convey situations and issues both on-site and over the phone. - Collaboration/Teamwork: Ability to work effectively with others on a common task; taking actions which respect the needs and contributions of others; contributing to and accepting the consensus; negotiating a win-win solution to achieve the objectives of the team. - Adaptability: Ability to adjust to business needs; positively drive change. - Self-Starter/Initiative: Goes beyond expectation; creates opportunities to implement business efficiencies and minimizes problems by anticipating or preparing in advance; seeks out or accepts additional responsibilities. Self-motivated and achievement oriented. - Problem Solving/Critical Thinking Skills: Ability to suspend judgment and validate the situation; must be able to consider multiple perspectives and re-evaluate the situation as new information becomes available. Will need to evaluate situations and make decisions on the spot in some circumstances. Ability to research all angles of an issue to provide the customer with a viable and workable solution. - Attention to Detail: Demonstrates thoroughness in accomplishing tasks; checks work or data to ensure accuracy and completion in maintaining company records. Education & Experience - 1+ years cellular network device management experience preferred (bonus points for cloud management programming and coding experience) - Proven track record as a strong, effective communicator - Knowledge of Wireless Technology, Networking, and Telecommunications preferred - Certifications and/or training preferred for: Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, Citrix - Associates or Bachelors degree preferred in Business, Computer Science, Engineering, Information Technology, Management Information Systems, or relevant field - Familiar with Microsoft Office Suite and able to work in Ticketing software and Project Management software Required Skills - Ability to comprehend technical concepts and be independently resourceful - Organized and proficient in phone-based triage and support - Assess highly variable situations and find solutions - Maintain a professional appearance and demeanor - Must be a life-long learner - Excellent time management and organizational skills - Excellent written and verbal communication skills - Excellent analytical and problem-solving skills - Ability to work well in teams - Strong work ethic and attention to detail Benefits Your Employment Perks The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they can Expect More from a technology provider! - Health insurance (50+% employer paid) - Vision insurance (100% employer paid) - Dental insurance (50% employer paid) - Unlimited Paid Time Off after your first year of employment - Flex Days (Work from Anywhere) - 30 days Paid Parental Leave - Discounted corporate membership at East Tennessee area YMCA locations - Company-provided workstation - A friendly and casual work environment with a relaxed, smart-casual dress code - Monday through Friday business hours – Work-Life Integration! - Company-sponsored lunches and monthly team-building activities (Headquarters) - Free coffee bar and snacks (Headquarters) - Brand new, purpose-built 21st-century office in a 20th-century historic building in downtown Knoxville - Exposure to emerging technology and products - Hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn - Access to award-winning online courses to enhance abilities and develop new skills to apply to a successful career in creative, management, and digital disciplines About Knoxville, Tennessee Knoxville, Tennessee is an incredible city on the Tennessee River and at the foothills of the Great Smoky Mountains. We have the culture and many of the perks of southern larger cities without most of the drawbacks of large metro areas. We've been called "Scruffy City" and "Marble City" and are home to over 20 craft breweries and the 1982 World's Fair. We have a local Ale Trail and countless nearby hiking trails and lakes in the National Park and surrounding counties less than an hour from downtown. We also sport an area five minutes from the city center dubbed the "Urban Wilderness" with many outdoor activities including miles of hiking, biking, a public quarry, river access, and much more. We have an excellent local public school system and many quality private schools in the city. Our cost of living is significantly lower than the national average, with low property taxes and no state income tax. Knoxville offers numerous cultural events, family-friendly experiences, and is a wonderful place to live.

Role Description We are looking for an experienced Wireless ISP Network Engineer to join our support team, ensuring the stability and performance of customer networks. You will handle 3rd line support, troubleshoot Wi-Fi, PtP, and WAN networks, monitor performance, and ensure uptime. During the off-season, you will focus on network upgrades, maintenance, and assisting field engineers in improving network infrastructure. If you’re passionate about cutting-edge wireless technology and thrive in a fast-paced support environment, we’d love to hear from you! Key Responsibilities - Support & troubleshoot wireless networks (WAN, LAN, WLAN, PtP, PtMP). - Diagnose & resolve customer connectivity issues (RADIUS, billing, authentication). - Configure & maintain guest access portals, authentication services, and network monitoring. - Identify & resolve recurring network issues, improving performance & stability. - Work on Wi-Fi network design, installations, structured cabling, and radio links. - Act as escalation point for site operator issues & major network incidents. - Mentor junior engineers and collaborate with field teams. - Provide on-call support as needed. Qualifications - 5+ years’ experience in a Wireless ISP or MSP network support environment. - Strong expertise in Wi-Fi, PtP/PtMP radio links, structured cabling, and network architecture. - Hands-on experience with Cambium, Ubiquiti, Mikrotik, and Draytek. - Strong knowledge of IP networking, routing, VPNs, and subnetting. - Experience with Wi-Fi surveys & network monitoring tools (PRTG, NMS, The Dude, etc.). - Relevant certifications preferred (CWNA, CCNA, Network+, Ekahau Design or similar). - Good skills in Excel & automation for reporting and troubleshooting. Benefits - 25 days paid holiday (pro-rata). - Work with cutting-edge wireless networking technology. - Fully remote role with a seasonal shift pattern. - Hands-on experience improving & scaling Wireless ISP networks.