Overview Lakeview IT is passionate about delivering high-quality products and services to our customers. Our technology operations team is committed to ensuring reliable, scalable, and high-performing services for our clients. We are looking for a talented and motivated Operations Engineer to join our dynamic team and help us continue to build and maintain a world-class infrastructure. The Level 1 Operations Engineer serves as the first line of defense for the Technology Operations team. This role is responsible for triaging and troubleshooting issues across infrastructure, applications, and networks - ensuring uptime, stability, and rapid response when incidents occur. You’ll work primarily in Azure, AWS, and on-premises data center systems, supporting mostly Windows-based infrastructure. You must be curious, calm under pressure, and thorough in documenting and communicating what you find. The ideal candidate has a strong troubleshooting mindset, a willingness to dive into unfamiliar problems, and an eagerness to learn and grow into higher-level operational or engineering roles. In addition, this role provides foundational exposure to enterprise-scale systems and cloud infrastructure. The Operations Engineer will play a key role in maintaining high system availability while learning advanced automation, monitoring, and DevOps practices. This position serves as a pipeline to mid-level Site Reliability, Cloud, or Infrastructure Engineering roles within Lakeview IT. This role is paying between $71,000 to $91,000 with an annual bonus. Role can be 100% remote or hybrid if you're near the Agoura Hills, CA office. Responsibilities - Serve as the first point of contact for technical incidents, alerts, and service requests. - Triage and resolve server, network, and application issues - escalating to senior engineers, when necessary, with full context and documentation. - Monitor system health through tools such as New Relic and native cloud monitoring services. - Document all troubleshooting steps, findings, and resolutions within the ticketing system for accountability and knowledge sharing. - Follow incident management and escalation procedures to maintain SLA compliance. - Support patching, system checks, and maintenance windows. - Collaborate with Engineering teams to ensure handoffs are complete and actionable. - Participate in on-call rotations and assist during outages or critical events. - Contribute to improving runbooks, knowledge base articles, and monitoring dashboards. - Demonstrate composure under pressure - calmly collecting data, correlating symptoms, and maintaining communication during incidents. - Collaborate closely with Application Support, IT Security, and Development teams to troubleshoot and resolve cross-system issues. - Participate in post-incident reviews to identify root causes and propose process improvements. - Partner with senior engineers to identify automation opportunities and streamline manual operational tasks. - Other duties as assigned by leadership. Qualifications - 1–3 years of experience in IT operations, helpdesk, or systems support is required. - Strong troubleshooting skills across Windows Server, networking, and application environments. - Basic familiarity with Azure (preferred) and/or AWS environments. - Experience using monitoring platforms like New Relic, Datadog, or similar tools. - Working knowledge of Active Directory, DNS, load balancers, and firewalls is a plus. - Understanding of incident and change management practices (ITIL familiarity a plus). - Excellent written communication - especially in documenting tickets and escalations clearly. - Strong interpersonal communication skills; ability to work collaboratively across multiple teams and time zones. - Ability to multitask and stay composed in high-pressure situations. - A growth mindset with a desire to learn automation, scripting, and deeper infrastructure concepts is a plus. Certifications, Licenses, and/or Registration - N/A Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee is frequently required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. EEOC Lakeview Loan Servicing, LLC, is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Role Description The Infrastructure team sits at the foundation of the Elastic product stack, enabling engineering efforts across the entire company. We are software developers who specialize in managing state — CI pipelines, cloud resources, and cross-team integrations. The Elastic Stack is built on our infrastructure, and we own everything needed to get it there. Beyond that, we act as internal software consultants, putting our own products to work for Elastic's business. What You Will Be Doing - Design and develop tooling that facilitates building, testing, and shipping the Elastic Stack - Build and operate production services that power core aspects of the Elastic business, including downloads, Docker registry, maps service, and more - Support internal adoption of the Elastic Stack for software development and analytics use cases Qualifications - Software Developer: You have a broad development background and are deeply proficient in at least one language. Our team uses Python, JavaScript, Clojure, and Haskell, but we work alongside engineers across the company using everything from Java to Go — the specific language matters less than the depth of your expertise. - Site-Reliability Engineering: We are fundamentally an operations team. We solve problems with code, but our core mission is keeping things running. Experience in an SRE or equivalent role is a strong indicator of fit. - Service-Oriented: You have multiple years of hands-on experience administering Linux systems, ideally at scale and in distributed environments. Experience helping operate a SaaS platform is a plus. - Infrastructure-as-code: You're comfortable automating production systems collaboratively — treating configuration as code, managing it through version control, and working with tools such as Docker, Terraform, Puppet, Chef, Ansible, Salt, Packer, Kubernetes, or your own well-crafted shell scripts. Bonus Points - A drive to automate and monitor everything. If it can be automated, you'll find a way - Experience building reusable software components; open source contributions (library, patch, documentation, or otherwise) are a bonus - Comfort with a versioned, Git-based workflow driven by issues and pull requests - Strong Linux fundamentals. You know your way around syscall tracing, TCP internals, init systems (sysvinit/runit/systemd), and aren't afraid to go deep when a problem demands it - A passion for open source, whether through code, mailing lists, documentation, or community participation - Experience thriving in a distributed, asynchronous work environment with strong written communication habits - A genuine appreciation for diverse, globally distributed teams and a collaborative, inclusive approach to getting work done Benefits - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with a minimum of 16 weeks of parental leave

Role Description An exciting opportunity has arisen to join the Asset Health Team as an Asset Health Technician. - Using Anglian Water’s mapping, modelling and remote monitoring systems. - Understand, analyse, fault-find, develop and deliver solutions for water network configuration queries and anomalies. - Interpret data and ensure data quality, improving the understanding of the distribution system. - Work closely with field, design and planning teams to promote schemes and interventions. - Co-ordinate safe and cost-effective investigations across the region. - Deliver business processes and build strong working relationships within the Water Business Stream and other Business Units. This is a desk-based role. Qualifications - Educated to ONC level (or equivalent) or have suitable experience in a technical role. - Operational (field/office) experience desirable but not necessary – preferably in water distribution systems. Requirements - Understand water network configuration. - Deliver asset designs that take account of commissioning, maintenance, operation and retirement. - Support the delivery of PoSWSH processes relating to the laying and commissioning of mains. - Understand Supply & District Meters, Control Valves, Rezones, Cross Connections, Abandoning Assets and upgrading Hydraulic Restrictions. - Create/merge DZs and DMAs - including updates to the corporate registers. - Utilise GIS & hydraulic software, plus field investigations to resolve network anomalies. - Work with NSMs, field teams and contractors to co-ordinate the delivery of the high velocity flushing programme. Benefits - Bonus scheme. - Private healthcare. - Competitive pension scheme. - Up to 26 days annual leave, increasing with length of service. - Flexible benefits to support your wellbeing. Company Description At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. - Integrated Maintenance, Repair & Development Services (IMRDS) Alliance – Part of the Anglian Water network. - Focuses on infrastructure maintenance work. - Responsible for water network pressure management, finding and fixing leaks, replacing lead pipes, and repairing burst mains.

Role Description The Senior Manager, Infrastructure Delivery is accountable for the successful delivery of infrastructure initiatives supporting the Transportation line of business. This role provides strategic and execution leadership across a hybrid infrastructure landscape, including on-prem, cloud, and integrated platform services. The ideal candidate demonstrates exceptional prioritization, understands how to balance demand versus capacity, and continuously evaluates delivery focus to align with business outcomes. This leader operates effectively across both waterfall and agile delivery models, influences without direct authority, and communicates confidently with engineers, architects, and senior executives—particularly under pressure and tight timelines. Responsibilities - Own end-to-end delivery of infrastructure initiatives supporting Transportation business capabilities - Ensure predictable, high-quality delivery across hybrid infrastructure environments (on-prem, cloud, and shared services) - Lead delivery planning, execution, dependency management, and risk mitigation across multiple concurrent initiatives - Continuously assess and adjust priorities based on business demand, delivery capacity, and risk - Balance short-term delivery needs with long-term infrastructure sustainability and scalability - Actively manage demand versus capacity, ensuring teams are focused on the highest-value and highest-risk work - Partner with business and technology stakeholders to sequence work appropriately and resolve competing priorities - Make decisive trade-offs when constraints arise, clearly articulating impact and rationale - Partner closely with solution and enterprise architects to review and challenge infrastructure designs - Apply working knowledge of solution architecture concepts to ensure designs meet requirements for resiliency, security, scalability, and operational support - Provide constructive critique of proposed solutions, identifying risks, gaps, and opportunities for simplification or reuse - Ensure infrastructure designs align with enterprise standards and hybrid architecture strategy - Provide influential leadership across matrixed engineering, architecture, security, and operations teams - Translate technical delivery details into clear business-level updates for senior leadership - Serve as a trusted delivery partner to Transportation business leaders and technology executives - Maintain composure and credibility in high-pressure situations and during aggressive delivery timelines Qualifications - 8+ years of experience in infrastructure delivery, engineering, or technology program leadership - Proven experience delivering infrastructure solutions in a hybrid environment (on-prem and cloud) - Strong prioritization skills with the ability to continually reassess work based on value, risk, and capacity - Experience managing demand versus capacity across multiple initiatives - Experience with both waterfall and agile delivery methodologies - Strong influential leadership skills and executive-level communication - Ability to operate effectively under pressure and meet tight, high-visibility timelines - Solid understanding of infrastructure and solution architecture concepts Benefits - Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.