• Architect and Build Scalable Systems • Design and implement high-quality backend systems in .NET and C#. • Build modular, testable, maintainable architectures. • Make sound trade-offs between performance, maintainability, and speed of delivery. • Refactor legacy systems intelligently (not cosmetically). • Leverage AI Across the SDLC • Use LLMs and code-generation tools to: - Draft and refactor production code - Generate unit/integration tests - Create migration scripts - Perform static analysis and code reviews - Produce technical documentation • Build internal AI assistants for: - Log analysis - Support ticket triage - Codebase navigation - Technical debt discovery • Continuously optimize development workflows using AI. • Own Architecture Decisions • Design APIs (REST, event-driven, microservices where appropriate). • Work with cloud-native patterns (Azure preferred). • Integrate AI services into production systems. • Evaluate when to build vs. buy vs. automate. • Raise the Bar • Set standards for AI-assisted development. • Mentor other engineers in AI-native workflows. • Push for measurable productivity gains. • Eliminate manual processes wherever possible.

• Close collaboration in an agile team close to the customer • A leading role in the expansion of our development team • Collaboration on a modern and tested software stack • Participation in the entire development cycle, from design to deployment • Diverse tasks in the frontend area, such as the development of new UI components and the integration of interfaces • Design and development of new functionalities and services in the backend of our webapp

• Build and maintain multiple compliance program workflows, carrier/ecosystem integrations and customer interactions in the Compliance domain. • Design and develop elegant and scalable solutions across a wide variety of compliance program types including frontend UI experiences and backend APIs, that are highly available and responsive. You will work through ambiguity, deliver quickly and with a high quality. • Build towards achieving the next generation of architecture vision that empowers expansion of Compliance programs. • Interact cross functionally across engineering teams within Twilio to align and build the product and architecture vision.

• Develop and Enhance Product Features: You will build new features and expand existing functionalities across our products - TrunkText (Construction Document Guide) and TrunkPerform (Incentive Management Tool). • Build and Enhance 3rd Party Integrations: You will architect and develop complex integrations with third-party systems, improving connector design, authentication, and data synchronization. You’ll also enhance our integrations foundation to support self-serve functionality, scalability, and future extensibility. • Scale Our Systems: Iterate on our backend architecture to support the growing needs of thousands of users, making sure our systems are robust, scalable, and future-ready. • Ensure Reliability: Guarantee that our applications are reliable, user-friendly, and free from bugs, providing an exceptional experience for our users. • Strategic Participation: Actively contribute to product strategy discussions, bringing innovative ideas and perspectives to the table that could shape the future of our products. • Cross-functional Collaboration: Work closely with other teams, including product management and design, to ensure seamless development and deployment of features.