• Provide administrative and operational support to the directors, including inbox management, diary management, meeting prep, and travel coordination. • Draft and manage professional correspondence with clients, partners, and prospects. • Track and follow up on key actions and priorities from Client and Team meetings. • Support with preparing and tracking samples sent to clients and prospects. • Maintain accurate records of sample inventory, dispatch, and returns. • Support the Bid and Sales teams by formatting proposals, assembling supporting documents, and assisting with submission processes. • Organize internal and external meetings, offsites, and client visits. • Collaborate with other departments to ensure alignment on priorities and deadlines.

• Contract Administration: Manage and maintain service and maintenance contract records. • Ensure contract requirements, schedules, and deliveries are tracked and completed. • Monitor and update client portals. • Assist with contract renewals and variations. • Scheduling & Coordination: Schedule technicians and subcontractors for contract work. • Coordinate preventative maintenance visits and service jobs. • Ensure technicians have required documentation, parts, and information before attending site. • Adjust schedules to accommodate urgent work or breakdowns. • Client Communication: Act as the primary contact for contract clients regarding service scheduling and updates. • Respond to client enquiries and service requests. • Provide progress updates and job completion confirmations. • Maintain professional client relationships. • Work Order Management: Create and manage work orders in the CRM system (e.g., Simpro or similar). • Ensure accurate job descriptions, asset details, and site requirements are recorded. • Track job progress and close completed work orders. • Reporting & Documentation: Prepare service reports, maintenance records, and client documentation. • Maintain accurate contract files and job history. • Assist with monthly service reports and performance summaries. • Billing & Cost Tracking: Assist with preparing invoices for completed contract work. • Ensure technician time and materials are correctly recorded. • Monitor job costs against contract budgets where required. • Compliance & Safety: Ensure technicians have required permits, safety documentation, and site inductions. • Maintain records of compliance documentation where applicable.

Provide comprehensive executive support by managing calendars, coordinating meetings and events, and facilitating communication with stakeholders. Ensure efficient operations, handle travel arrangements, and support project management for key...

• Review and sign documents required for the UK bank account opening. • Assist with maintaining basic company records and compliance documentation.