• As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly • Develop technical relationships with multiple customer contacts to build a deep understanding of their team, infrastructure, plans, and problems they are encountering. Demonstrate an ability to present technical concepts in a streamlined manner. Display a level of comfort in working with technical devops contacts as well as various levels in the customer org. • Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement • Identify key challenges across an account (or internal org), sometimes before they are verbalized, and develop alternatives and solutions that balance impact and effort. Partner internally to provide a comprehensive ticket escalation and support. • Help investigate and recommend ways to improve customer implementation and utilization of Fastly’s product portfolio, partnering with Sales and Account Management. • Be your customer's champion and advocate within Fastly, responsible for tracking and reporting on the health of your customer accounts. Develops mutually beneficial solutions to customer tasks, balancing customer impact and Fastly cost/effort. • Take initiative in adopting organizational changes and sharing progress/impact with the team. Add thought leadership to the team, while engaging others to contribute. • Provide constructive feedback and coaching. Mentor new Cloud Engineers to strengthen their technical expertise as it relates to your area of specialty. • Be an effective communicator. Internally represent your accounts with all levels of management including risks, new opportunities, and technical requirements. • Work hands-on with CS and Sales Leaders along with internal teams and customers on any support requests or problems for assigned customers, driving escalation as necessary depending on severity. • Assist in developing strategy for and participation in regularly scheduled customer meetings on-site and by video/phone as necessary.

Solution Architect – Space Systems and Electronics- Remote USA We have a great opportunity for a Solution Architect- Space Systems and Electronics to join our Defense Solutions Division! As our Solution Architect – Space Computing and Electronics you will provide internal and external technical leadership in defining, architecting, and driving implementation of space-qualified Computing and Electronics hardware solutions to support our division-level space strategy. You will architect scalable and adaptable space-qualified computing and electronics to provide the optimum level of capabilities suited to our customers various demanding space environments from LEO to GEO and beyond. You will provide technical leadership in identifying essential technologies and products to support mission payloads and spacecraft electronics. You will provide technical leadership for new business capture activities in coordination with our executive leadership team, Business Development / Sales teams, and key product line leaders. You will clearly communicate technology and product strengths and gaps to our division leadership to enable timely decisions for strategic planning, R&D investment, and M&A pursuits. Location: Remote U.S Salary Range: $ 138,700.00 - $184,900.00 per year plus bonus Please note that the salary range information provided is a general guideline only. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer. We Take Care of Our People Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture Your Challenge: - Develop space-qualified Computing and Electronics solutions architectures to solve industry wide and customer specific challenges in support of business capture and top-line growth. - Application areas include general payload computing, bus electronics and interfaces, onboard networking, storage, sensor interfaces and processing, telemetry interfaces, on-orbit and terrestrial data links, C&DH, GNC, PNT, autonomous operations, and AI/ML enhancements. - Lead division-wide Space Community of Practice including developing process, technologies, requirements, and subject matter expertise for enhancing current broad portfolio of terrestrial computing and electronics products for space and defining new products specifically for space applications. - Expected to drive partnerships and internal initiatives (including training / mentoring) to provide and grow division capabilities. 50% - Develop relationships with key customers to understand problems and required solutions requiring Space Systems and Electronics ​20% - Coordinate with Business Development / Sales / Marketing to communicate and evangelize solutions, including providing technical leadership on business capture activities. 20% - Coordinate with key division leaders, technology leaders, and product leaders to communicate and report on solutions, required technologies, required products, and key partners. 10% What You Bring: - 12 + Years of Related Experience - Bachelor's Degree – Electrical, Computer, or Aerospace/Astronautical Engineering - Strategic mindset and collaboration skills - Leadership skills and experience - Work in ad-hoc teams across division to lead specific technical pursuits. - Experience in aligning customer needs and company strategy - Strong knowledge and experience in architecting spacecraft bus and payload computing and electronics system. Experience in space environment mitigations and thermal management required. Experience in highly challenging mission critical orbits and applications required. Experience in non-civilian space applications in MEO, GEO, and other mission-specific unique orbital planes strongly desired. - 25% travel Who We Are: Our Values Environmental, Social and Governance Curtiss-Wright's Defense Solution division is a trusted, proven leader, delivering superior products and services that meet the defense and aerospace industries' toughest challenges with best-in-class value. Our solutions address air, ground, and naval defense applications, and are focused on growth segments with a high demand for advanced technology, enhanced safety, security, and performance. As a leading Modular Open Systems Approach (MOSA) solutions supplier for battlefield platforms and communication systems, we are uniquely positioned to benefit from the DoD's commitment to maintaining technological superiority on the battlefield. To learn more visit: Home | Curtiss-Wright Defense Solutions (curtisswrightds.com) No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright. Compliance Statement This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. For US Applicants: EEO is The Law – click here for more information. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

• Act as the primary technical contact for customers, providing Level I and advanced troubleshooting for product use and applications. • Ensure accurate and effective use of Neogen’s solutions to drive customer satisfaction and loyalty. • Collaborate with internal teams to resolve complex challenges and provide technical expertise during both pre- and post-sales engagements.

• Configure and document the end-to-end solution using the XTEL SaaS platform to meet customer business and technical requirements, ensuring scalability and security. • Lead and guide technical & business teams across multiple projects, effectively working within the broader team and optimizing use of people and resources. • Provide expertise in the XTEL solution, clearly articulating configuration options and benefits to client business processes, leading discussions on RGM with client business teams and tying these back to data, driving clients in key configuration decisions in order to maximize business value from our platform. • Conduct workshops with client teams to gather, formalize, and challenge requirements, translating them into clear functional blueprints and configuration specifications, and ensure system configurations and integrations meet client requirements while minimizing customization. • Implement and configure the XTEL SaaS solution to address client needs in close collaboration with technical teams, ensuring smooth handover of functional requirements. • Conduct gap analysis on client requirements versus standard XTEL platform capabilities, recommending and implementing configuration options or closure strategies. • Facilitate the creation of test scripts, and drive both systems integration and user acceptance testing to ensure solution quality. • Provide technical governance and assurance throughout the delivery lifecycle, identifying and mitigating business and technical risks associated with solution configuration and implementation. • Act as a key communication bridge between client and product teams, providing actionable feedback to support continuous improvement. • Deep-dive into key strategic projects and initiatives, helping the team to tackle new challenges and increase operational efficiency. • Ensure timely data availability, structure, and enrichment for implementation projects, with a focus on data quality and actionable insights. • Advise on data structures, baseline definitions, and the translation of business requirements into technical and functional specifications. • Maintain clear project documentation and ensure all deliverables are met with high quality and efficiency. • Actively coach and mentor team members, sharing expertise and supporting skill development across the team.