IT Support, Solution Engineer
Location
Germany
Posted
63 days ago
Salary
0
Seniority
Senior
Job Description
IT Support, Solution Engineer
Isonet
• You help our customers operate their digital processes on the 446 platform optimally — providing technical, consultative, and solution-oriented support: • Product support (1st / 2nd level) for our 446 platform • Installation and configuration of customer environments (on-premises & cloud) • Capturing and implementing customer requirements • Reporting and data analysis within the platform • Documentation, quality assurance and internal process improvement • Training and consultancy for our customers • Participation in on-call/standby duties (approx. 150 days/year) as agreed
Job Requirements
- Degree or vocational training in computer science/IT or equivalent experience
- Strong knowledge of the Microsoft ecosystem (Windows Server, Azure, M365, Active Directory, IIS, Teams)
- SQL skills (MS SQL preferred) and basic knowledge of PowerShell or C#
- Structured, solution-oriented and communicative working style
- German at least C1; English at least B2
Benefits
- Challenging and varied responsibilities with room for initiative
- 100% remote work with flexible, family-friendly conditions
- Flat hierarchies and a supportive, passionate team
- Long-term prospects in an innovative company
- Competitive, performance-based compensation commensurate with the role
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