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CallTek

Your White Label Enterprise Support Company.

NOC DAS Engineer

EngineerEngineerFull TimeRemoteMid LevelTeam 5,001-10,000Since 2008H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

118 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglishITSMServiceNow

Job Description

NOC DAS Engineer

CallTek

- Conduct extensive performance and traffic monitoring across distributed antenna systems (DAS) - Implement usage data collection and control mechanisms - Perform detailed report analysis and generate actionable insights - Monitor RF signal quality and identify degradation patterns - Deploy software upgrades and system configurations across Cellular Service Provider locations - Perform OAM (Operations, Administration, and Maintenance) security control - Define and coordinate OAM routine schedules - Execute backup and restore administration procedures - Manage OAM application, database, and system administration tasks - Conduct 2nd level routine maintenance activities - Manage incident response and resolution processes - Perform technical impact analysis of proposed change requests - Conduct post-incident reviews and root cause analysis - Execute 2nd level resource fault restoration - Coordinate supplier and partner interactions for issue resolution - Diagnose RF signal degradation, equipment failures, and connectivity issues - Perform remote troubleshooting of multi-vendor equipment (ADRF, Comba, JMA, etc.) - Coordinate with field technicians, vendors, and carriers - Provide escalation support for complex technical issues - RF Fundamentals: Deep understanding of propagation principles and link budget analysis - Test Equipment Proficiency: Spectrum Analyzer, Signal Generator, Network Analyzer operation - Public Safety Spectrum Knowledge: 700/800 MHz bands, VHF/UHF, FirstNet Band 14 frequencies - DAS Architecture: Comprehensive knowledge of passive, active, and hybrid fiber DAS systems - Antenna Systems: Understanding of RF distribution and antenna system design - Network fundamentals and protocols - Multi-vendor equipment management and integration - Remote monitoring and management platforms

Job Requirements

  • Minimum 2 years in RF and telecommunications
  • Network operations experience, preferably in NOC environment
  • Public safety communications or mission-critical infrastructure (preferred)
  • DAS deployment and support experience
  • Multi-vendor equipment troubleshooting and management
  • Experience with emergency services communications systems
  • Background in wireless carrier operations or infrastructure
  • Project coordination and vendor management experience
  • Experience with ITSM tools (ServiceNow, Remedy, etc.)
  • Knowledge of ITIL framework and best practices
  • Willing to work on a shifting schedule.

Benefits

  • Emergency Loan and Other Financial Assistance Program
  • Health Insurance
  • Health Subsidy
  • Interest-Based Clubs
  • Life Insurance
  • Team Socialization Allowance
  • Year-End Performance Bonus Plan(Company discretion)
  • And much more

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