Job Description: Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller will survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron’s YouTube Channel to see our customer’s applications or watch our Culture video at https://www.youtube.com/watch?v=1IC97HOKN-Y. Check out Facebook Watch at https://fb.watch/a8ILPde4GP/ for additional videos. Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development. What You Will Do: We have an opportunity for a highly motivated person whose work will reflect Instron’s commitment to customer satisfaction. Working from home, out of the Phoenix, AZ area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products. You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and tablet and the assurance that you have the support of well-established service operation. You will have regional responsibility from Arizona through southern New Mexico to western Texas. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel. What We Are Looking For: Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro–mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC’s including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills. - Prior field service experience strongly preferred - Automation systems experience is a plus - Experience performing preventative or corrective maintenance on servo hydraulic systems preferred - Experience with materials testing preferred, but not required - Experience delivering hands on and classroom training on topics technical in nature preferred Compensation Information: This position has a starting salary range of $35.00 - $39.00 per year. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

• Field service Engineer I supporting all da Vinci® Surgical platforms • Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer • Effectively engage in advanced troubleshooting and technical support with support of da Vinci Surgery Technical Assistance Team(dVSTAT) and other FE staff • Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability • Assess and determine follow up visits to ensure maximum system reliability • Ensure that service calls are handled speedily • Independently manage all administrative duties of role that includes Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Service Contracts Billings, and data in Call Escalation database

• Provide direction and assistance to the work group to meet assigned objectives. • Work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. • Travel to customer sites, planning more than 90% travel in the home country and to other countries. • Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems. • Provide technical assistance and supervision to customers on the installations. • Conduct on-site interpretation of data and technical instruction. • Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures. • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment. • Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends. • Complete site documentations such as weekly safety update, installations check lists, pre-commissioning, and commissioning procedures. • Hands-on on-site parts replacement, testing, and verification of electrical equipment. • Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised. • Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner.

About This Role The Residential Upgrade Electrician/ESC Electrician is responsible for performing Electrical Service Changes (ESCs) and related electrical work to support residential solar installations. This role ensures that service upgrades, panel work, and interconnections are completed safely, efficiently, and in full compliance with NEC requirements, local AHJ standards, and company quality expectations. The ESC Electrician plays a critical role in preparing homes for solar installation, inspection approval, and utility interconnection. Overall Responsibilities - Perform Electrical Service Changes (ESCs), including service upgrades, panel replacements, meter socket upgrades, and related utility-required electrical work. - Install, modify, and terminate electrical conduit, wiring, grounding, disconnects, and service equipment in preparation for solar installations. - Complete main panel upgrades (MPUs) and service tie-ins in accordance with approved plans and utility requirements. - Read and interpret electrical plans, single-line diagrams, and utility service requirements to execute work accurately. - Ensure all electrical work complies with the National Electrical Code (NEC), local electrical codes, utility standards, and AHJ requirements. - Coordinate and support electrical inspections, addressing corrections and punch-list items as needed to achieve pass results. - Troubleshoot electrical issues related to service equipment, grounding, load calculations, and interconnection readiness. - Maintain accurate documentation, including photos, as-builts, and job completion notes within company systems. - Communicate effectively with ESC Supervisors, project managers, installers, and inspection teams to maintain workflow efficiency. - Follow all safety protocols, PPE requirements, and jobsite safety standards to promote a culture of safety and accountability. - Assist with material management by identifying required electrical components and notifying leadership of shortages or needs. Qualifications - 3+ years of hands-on residential electrical experience; solar or service upgrade experience strongly preferred. - Strong working knowledge of NEC, service entrance requirements, and utility interconnection standards. - Proven experience performing panel upgrades, service changes, and meter-related work. - Ability to read and interpret electrical schematics, single-line diagrams, and load calculations. - Strong troubleshooting and problem-solving skills with attention to detail. - Ability to work independently in the field while following standardized processes and quality expectations. - Excellent communication skills and a team-oriented mindset. - OSHA 10 or OSHA 30 certification preferred. What We Provide: - Health Insurance offered - Company Vehicle for work-related travel - Gas Cards for fuel expenses - Wear and Tear (Consumables) Tools provided - Relocation Bonus - Competitive compensation and opportunities for growth - Supportive team environment focused on safety and quality Legal Disclaimer SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.