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A global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery.
Field Service Engineer
Location
India
Posted
77 days ago
Salary
0
Seniority
Junior
Job Description
Field Service Engineer
Intuitive
• Field service Engineer I supporting all da Vinci® Surgical platforms • Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer • Effectively engage in advanced troubleshooting and technical support with support of da Vinci Surgery Technical Assistance Team(dVSTAT) and other FE staff • Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability • Assess and determine follow up visits to ensure maximum system reliability • Ensure that service calls are handled speedily • Independently manage all administrative duties of role that includes Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Service Contracts Billings, and data in Call Escalation database
Job Requirements
- Bachelor’s degree in applied science or engineering preferred; or equivalent training/experience
- 1-3 years of field service experience preferred
- Good written and oral communication skills
- Good interpersonal skills
- Good administrative and record keeping skills
- Knowledge of Operating Room protocol preferred
- Ability to independently troubleshoot electro-mechanical systems
- An ability to travel up to 40%, dependent upon account distribution
- Occasional overseas travel required
Benefits
- Health insurance
- Retirement plans
- Paid time off
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Spartan XSpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.
About This Role The Residential Upgrade Electrician/ESC Electrician is responsible for performing Electrical Service Changes (ESCs) and related electrical work to support residential solar installations. This role ensures that service upgrades, panel work, and interconnections are completed safely, efficiently, and in full compliance with NEC requirements, local AHJ standards, and company quality expectations. The ESC Electrician plays a critical role in preparing homes for solar installation, inspection approval, and utility interconnection. Overall Responsibilities - Perform Electrical Service Changes (ESCs), including service upgrades, panel replacements, meter socket upgrades, and related utility-required electrical work. - Install, modify, and terminate electrical conduit, wiring, grounding, disconnects, and service equipment in preparation for solar installations. - Complete main panel upgrades (MPUs) and service tie-ins in accordance with approved plans and utility requirements. - Read and interpret electrical plans, single-line diagrams, and utility service requirements to execute work accurately. - Ensure all electrical work complies with the National Electrical Code (NEC), local electrical codes, utility standards, and AHJ requirements. - Coordinate and support electrical inspections, addressing corrections and punch-list items as needed to achieve pass results. - Troubleshoot electrical issues related to service equipment, grounding, load calculations, and interconnection readiness. - Maintain accurate documentation, including photos, as-builts, and job completion notes within company systems. - Communicate effectively with ESC Supervisors, project managers, installers, and inspection teams to maintain workflow efficiency. - Follow all safety protocols, PPE requirements, and jobsite safety standards to promote a culture of safety and accountability. - Assist with material management by identifying required electrical components and notifying leadership of shortages or needs. Qualifications - 3+ years of hands-on residential electrical experience; solar or service upgrade experience strongly preferred. - Strong working knowledge of NEC, service entrance requirements, and utility interconnection standards. - Proven experience performing panel upgrades, service changes, and meter-related work. - Ability to read and interpret electrical schematics, single-line diagrams, and load calculations. - Strong troubleshooting and problem-solving skills with attention to detail. - Ability to work independently in the field while following standardized processes and quality expectations. - Excellent communication skills and a team-oriented mindset. - OSHA 10 or OSHA 30 certification preferred. What We Provide: - Health Insurance offered - Company Vehicle for work-related travel - Gas Cards for fuel expenses - Wear and Tear (Consumables) Tools provided - Relocation Bonus - Competitive compensation and opportunities for growth - Supportive team environment focused on safety and quality Legal Disclaimer SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.
Field Service Engineer 3
GE HEALTHCAREGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Summary The Field Service Specialist is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Key Roles and Experiences - Perform advanced troubleshooting and repair on customer equipment. - Perform installation, validation and maintenance on assigned equipment - Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members. - Technical expert for escalations and FMI's for one or more modalities. - Lead communications with customers and serve as escalation point for customer related concerns, including installations - Own customer issues from dispatch or identification of issue to resolution. 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Field Service Engineer 3
GE HealthCareA medical equipment manufacturer and pharmaceutical company based in Chicago, Illinois, GE HealthCare serves medical personnel and patients in over 100 countrie
• Perform advanced troubleshooting and repair on assigned equipment. • May also perform installation, validation and maintenance on assigned equipment. • Lead, instruct, and assist less experienced Field Engineers and provide coaching and feedback to team members. • Lead communications with customers and serve as escalation point for customer-related concerns including installs. • Own customer issues from dispatch or identification of issue to resolution. • Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers. • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times. • Effectively communicate and partner with teammates and colleagues.



