Job Description Summary The Field Service Specialist is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Key Roles and Experiences - Perform advanced troubleshooting and repair on customer equipment. - Perform installation, validation and maintenance on assigned equipment - Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members. - Technical expert for escalations and FMI's for one or more modalities. - Lead communications with customers and serve as escalation point for customer related concerns, including installations - Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure appropriate solution for the customer - Co-lead regular team or modality meetings as required. - Assist Area Service Leader in creating growth and/or deployment strategies. - Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction - Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts - Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently - Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues - May include application training of clinical or scientific staff on designated equipment - Work location: Lima, OH Qualifications/Technical Requirements: - Educational and Technical Requirements - Associate degree in related field or equivalent military education and 6 years of experience servicing electronic equipment - Or high school diploma/GED and 8 years of relevant experience - Advanced technical capabilities in imaging equipment including troubleshooting, repair and installation - Must have and maintain a valid Driver’s License - Experience with Web applications as well as Microsoft suite of products - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. - Ability to be available after hours and/or work a rotating on-call schedule including weekends - Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Preferred Qualifications - Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-PA1 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

• Perform advanced troubleshooting and repair on assigned equipment. • May also perform installation, validation and maintenance on assigned equipment. • Lead, instruct, and assist less experienced Field Engineers and provide coaching and feedback to team members. • Lead communications with customers and serve as escalation point for customer-related concerns including installs. • Own customer issues from dispatch or identification of issue to resolution. • Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers. • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times. • Effectively communicate and partner with teammates and colleagues.

Join Phillips Corporation as a CNC Service Engineer for TN! Are you passionate about technology and machinery? Do you thrive on solving problems and delivering top-notch service? If you’re nodding your head, we want YOU to join our dynamic team! As a CNC Service Engineer at Phillips Corporation, you will be at the heart of our operations, providing exceptional service to our clients. You'll troubleshoot, repair, and install cutting-edge CNC machines, turning challenges into opportunities for innovation. Each day will be an exciting adventure as you travel to various sites, ensuring that our customers' equipment runs smoothly and efficiently. At Phillips Corporation, we believe in nurturing talent and fostering a culture of excellence. Our team is passionate about advancing manufacturing technology, and we are committed to providing our engineers with continuous learning and growth opportunities. You’ll be part of a supportive community that values collaboration and innovation. As a service engineer, you'll partner with customers to provide expert troubleshooting and repairs on CNC machines while delivering outstanding service. If you’re ready to take your career to the next level and join a forward-thinking company where your efforts will make a meaningful impact, Phillips Corporation is the place for you! If you're ready to join a dynamic team and make a real impact, we want to hear from you. The expected pay range for a qualified person in this role is between $50,000.00 and $80,000.00 annually, plus earned overtime. If you have a different suggestion, please mention it in your application. Phillips Corporation is a global supplier of manufacturing technology products and services primarily focused on machine tools (metalworking). We have been in business over 65 years and have grown from 2 people to over 900 globally - come grow with us! Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-verify participant.

Job Overview The CHANCE® brand originated with the 1907 founding of A. B. Chance Company. Originally a manufacturer of anchors, CHANCE purchased Tip Tools Co. in 1937, which would later become CHANCE® Lineman Grade Tools™. Over the course of nearly 120 years, CHANCE has delivered pole line hardware, switches, cutouts and fuse links in addition to anchors, foundations, hot line tools, fiberglass and rubber products. Acquired by Hubbell® in 1994, the CHANCE brand is proudly manufactured in Centralia, Missouri, Leeds, Alabama and Juarez, Mexico. Promotion of CHANCE® Tools and related products through show-and-tell demonstrations, presentations and training; representation of company at Live Line Training schools, collaborative meetings, trade shows, IOUs, and other customer and end user events. This position will ideally be based in the Midwestern or Northeastern United States and will require up to 70% travel. #LI-SL1 A Day In The Life - Provide distribution and transmission live line tool demonstrations and training up to 500KV. - Provide classroom and field training; working alongside of students whether climbing a structure or working from a bucket. - Conduct seminars on Equipotential grounding, care and maintenance of tools, testing and other related live line tool topics. - Provide detailed sales and application training to HPS customers, distributors and company sales representatives on the complete line of CHANCE Tools and related products. - Attend and support Line Technician Schools and Training Events with the demonstration trailer and tool samples, showing specific tool products applicable for those situations. - Keep trailer neat and stocked with tool samples and vital handout literature for sales promotion and tool demonstrations. - Attend trade shows and industry meetings as the need arises. - Travel both domestically and internationally up to 70% of the year. - Speak and present to small and large groups. - Report technical and competitive developments and customer requirements. - Keep advised of applicable state and federal safety regulations. - Represent the CHANCE brand and HPS always in a professional manner, both on and off the job. Other duties as assigned. What will help you thrive in this role? - Minimum 15 years’ experience as a Journeyman Lineman. - Significant practical experience with distribution and transmission voltages, substations and underground. - Experience with Live Line Rubber Gloving, Hotsticking, Barehanding, and temporary Grounding. - Experience working from structures and buckets - Experience providing training to other linemen. - Ability to travel up to 70% and work remotely. - CDL required. - Bilingual in English and Spanish is helpful. - Mobility required for travel to various domestic and international locations. Ability to demonstrate tool related products, including, but not limited to, lifting (up to 75 pounds), walking, climbing utility poles and towers, and the general dexterity required to use hand tools. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.