• Field service Engineer I supporting all da Vinci® Surgical platforms • Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer • Effectively engage in advanced troubleshooting and technical support with support of da Vinci Surgery Technical Assistance Team(dVSTAT) and other FE staff • Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability • Assess and determine follow up visits to ensure maximum system reliability • Ensure that service calls are handled speedily • Independently manage all administrative duties of role that includes Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Service Contracts Billings, and data in Call Escalation database

• Provide direction and assistance to the work group to meet assigned objectives. • Work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. • Travel to customer sites, planning more than 90% travel in the home country and to other countries. • Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems. • Provide technical assistance and supervision to customers on the installations. • Conduct on-site interpretation of data and technical instruction. • Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures. • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment. • Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends. • Complete site documentations such as weekly safety update, installations check lists, pre-commissioning, and commissioning procedures. • Hands-on on-site parts replacement, testing, and verification of electrical equipment. • Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised. • Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner.

About This Role The Residential Upgrade Electrician/ESC Electrician is responsible for performing Electrical Service Changes (ESCs) and related electrical work to support residential solar installations. This role ensures that service upgrades, panel work, and interconnections are completed safely, efficiently, and in full compliance with NEC requirements, local AHJ standards, and company quality expectations. The ESC Electrician plays a critical role in preparing homes for solar installation, inspection approval, and utility interconnection. Overall Responsibilities - Perform Electrical Service Changes (ESCs), including service upgrades, panel replacements, meter socket upgrades, and related utility-required electrical work. - Install, modify, and terminate electrical conduit, wiring, grounding, disconnects, and service equipment in preparation for solar installations. - Complete main panel upgrades (MPUs) and service tie-ins in accordance with approved plans and utility requirements. - Read and interpret electrical plans, single-line diagrams, and utility service requirements to execute work accurately. - Ensure all electrical work complies with the National Electrical Code (NEC), local electrical codes, utility standards, and AHJ requirements. - Coordinate and support electrical inspections, addressing corrections and punch-list items as needed to achieve pass results. - Troubleshoot electrical issues related to service equipment, grounding, load calculations, and interconnection readiness. - Maintain accurate documentation, including photos, as-builts, and job completion notes within company systems. - Communicate effectively with ESC Supervisors, project managers, installers, and inspection teams to maintain workflow efficiency. - Follow all safety protocols, PPE requirements, and jobsite safety standards to promote a culture of safety and accountability. - Assist with material management by identifying required electrical components and notifying leadership of shortages or needs. Qualifications - 3+ years of hands-on residential electrical experience; solar or service upgrade experience strongly preferred. - Strong working knowledge of NEC, service entrance requirements, and utility interconnection standards. - Proven experience performing panel upgrades, service changes, and meter-related work. - Ability to read and interpret electrical schematics, single-line diagrams, and load calculations. - Strong troubleshooting and problem-solving skills with attention to detail. - Ability to work independently in the field while following standardized processes and quality expectations. - Excellent communication skills and a team-oriented mindset. - OSHA 10 or OSHA 30 certification preferred. What We Provide: - Health Insurance offered - Company Vehicle for work-related travel - Gas Cards for fuel expenses - Wear and Tear (Consumables) Tools provided - Relocation Bonus - Competitive compensation and opportunities for growth - Supportive team environment focused on safety and quality Legal Disclaimer SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

Job Description Summary The Field Service Specialist is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Key Roles and Experiences - Perform advanced troubleshooting and repair on customer equipment. - Perform installation, validation and maintenance on assigned equipment - Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members. - Technical expert for escalations and FMI's for one or more modalities. - Lead communications with customers and serve as escalation point for customer related concerns, including installations - Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure appropriate solution for the customer - Co-lead regular team or modality meetings as required. - Assist Area Service Leader in creating growth and/or deployment strategies. - Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction - Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts - Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently - Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues - May include application training of clinical or scientific staff on designated equipment - Work location: Lima, OH Qualifications/Technical Requirements: - Educational and Technical Requirements - Associate degree in related field or equivalent military education and 6 years of experience servicing electronic equipment - Or high school diploma/GED and 8 years of relevant experience - Advanced technical capabilities in imaging equipment including troubleshooting, repair and installation - Must have and maintain a valid Driver’s License - Experience with Web applications as well as Microsoft suite of products - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. - Ability to be available after hours and/or work a rotating on-call schedule including weekends - Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction Preferred Qualifications - Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-PA1 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No