• Define product and service requirements based on customer input and related Thermoplastic hose applications • Technical training to customers and internal stakeholders • Technical support for claims (quality incidents) and performance issues • Clarification of technical questions and recommendation for improvements • Ensure proper documentation about product performance (data collection and analysis) • Support Innovation by providing market/customer feedback and customer needs • Lead and support customer specific projects in close collaboration with all stakeholders • Applies product engineering tools incl. specific requirements and provide input for improvements • Close collaboration with other Business Areas and Central Functions within the organization

• Manage large-scale automation projects ensuring timely delivery and customer satisfaction • Provide expert-level technical support to customers and develop tailored innovative concepts • Work closely with sales to identify and qualify business opportunities and lead proposal development

• Perform deep architecture and security reviews on highly complex products to identify vulnerabilities • Lead engineering teams in feature design, threat modeling, and security-critical code and architecture • Develop and implement automation to eliminate entire classes of weaknesses across the organization • Drive decision-making by determining the tradeoffs between security and product design • Lead implementation of strategic security initiatives that improve security across Palantir

• Acompañar al equipo comercial en visitas de preventa. • Confirmar la entrega de documentación técnica y administrativa necesaria. • Coordinar la creación de perfiles y gestión de claves temporales. • Ejecutar la implementación en sitio o remota de los canales. • Gestionar la comunicación técnica con los departamentos de IT.