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Swiss Medical Network logo
Swiss Medical Network

WE MAKE HOSPITALS A BETTER PLACE.

Product Owner, Clinical Applications

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Switzerland

Posted

103 days ago

Salary

0

Seniority

Senior

Bachelor DegreeGermanFrenchEnglishServiceNow

Job Description

Product Owner, Clinical Applications

Swiss Medical Network

• As Product Owner for clinical applications, you will actively shape the digital future of our medical processes. • Your work directly contributes to enabling physicians, nursing staff and other medical professionals to work efficiently and to ensuring optimal patient care. • You will work hand in hand with our outsourcing partners and internal teams to continuously improve the service we provide to our customers. • Responsible for the configuration and operation of the Cistec KISIM clinical information system and its related medical peripheral systems at the Zofingen site. • Ensure smooth operations, system stability and performance. • Continuously develop and optimize the applications in close coordination with the clinical departments to meet their needs and achieve process improvements. • Provide active advice and support to users on complex issues, deliver targeted training sessions and create and maintain comprehensive documentation. • Identify innovation opportunities, evaluate them and implement new functionalities or system integrations to increase the efficiency and quality of medical care. • Actively contribute to the support, customization and further development of additional applications at the group level. • Work closely with clinical departments, external partners and the group's IT teams to ensure integrated and future-proof IT solutions. • Manage incidents and changes and coordinate with suppliers in the event of disruptions or required adjustments.

Job Requirements

  • Experience configuring and supporting clinical information systems in inpatient settings; experience with KISIM is an advantage.
  • Completed training or degree in computer science with knowledge of clinical processes, basic medical training with a strong IT affinity, or an equivalent qualification.
  • Strong process understanding and the ability to analyze and communicate complex issues.
  • Excellent communication skills and enjoyment in engaging with internal and external stakeholders.
  • High service orientation, initiative and problem-solving ability.
  • Energetic, innovative and self-motivated team player with a strong can-do attitude.
  • Enjoy working in a highly dynamic environment and remain calm and solution-oriented even in hectic moments.
  • Knowledge of Atlassian Confluence, ServiceNow and Jira is a plus.
  • Native-level German and good French and English skills.

Benefits

  • A pleasant working environment and a committed, supportive team
  • A motivating salary and comprehensive social benefits
  • An interdisciplinary role with interesting projects
  • A modern workplace and flexible working models
  • Individual development opportunities and training programs

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