Title: Solutions/Implementation Engineer - FED Location: DC, US Job Description: Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: - BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security - BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards - Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies - CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) - DUNS 100 Best Tech Companies to Work for - Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards - 2024 Inc. 5000 list for the 4th consecutive year! - Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we seek: We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative federal organizations interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful outcomes. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running. What you’ll do: - Serve as the primary technical subject matter expert for the BigID platform during the implementation and deployment phase for federal customers. - Consult on best practices, solution architecture, and design to ensure successful deployment and adoption of the BigID platform. - Stay up-to-date on relevant competitive solutions, products, and services/offerings. - Drive outcomes with real-world knowledge and recommendations. - Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer. - Collaborate internally to ensure every customer realizes the value of the BigID Platform through successful implementation. What you’ll bring: - Interpersonal communication, customer relationship, executive presentation skills. - Excellent organization skills and ability to multitask in a fast-paced startup environment. - Demonstrated ability to address customer needs and provide best practices. - Strong background in Big Data, AI, privacy, data governance, or information security. - Good troubleshooting abilities and a methodical approach. - Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners. - Broad understanding of enterprise data architecture, privacy, and security technologies. - A proven track record of learning new technologies at high speed and a passion for diving deep into the "how" and "why" to solve intricate technical puzzles. - Desire to share knowledge through excellent documentation creation and RFI/RFP responses. - Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.). - Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus. - Proficient in Linux and container framework (Docker and Kubernetes). - Minimum of 3 years in a pre-sales or technical consulting role within a multinational environment. - Bachelor’s degree in computer science or related discipline (master’s degree a plus). Our Values: We look for people who embody our values - Care, Do,Try & Shine. - Care - We care about our customers and each other - Do - We do what it takes to make a positive impact - Try - We try our best and we don’t give up - Shine - We shine and make it our mission to always stand out BigBenefits: Work from home with a global remote-first community Global Culture Corner Flexible PTO and Quarterly Volunteer Days Equity Participation 100% employer-covered medical, dental, and vision options available to you Additional insurance benefits like pet insurance and legal assistance Learning & Development Opportunities Fidelity Employer Sponsored 401K Paid Parental Leave The annual base salary range is $135,000 - $150,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. #LI-Remote #LI-MT1

• Own the HLD and LLD for Core Network services, ensuring seamless integration between the Packet Core (EPC/5GC) and IMS domains. • Lead the technical rollout of VoLTE Roaming (S8HR) and SMSoIP strategies, ensuring high-quality voice and messaging services across diverse roaming partners. • Design and optimise data session flows, including Local Breakout and Home Routed architectures to minimise latency for global users. • Lead technical discussions with IPX/GRX providers and Equipment Vendors to secure the best architectural paths for our traffic. • Act as the Subject Matter Expert for the transition from 4G to 5G Standalone (SA), focusing on the deployment of the Service-Based Architecture (SBA).

• Join customer calls to learn their live video workflows, pain points, and success criteria. • Support responses to RFIs/RFPs with accurate technical detail. • Help design customer solutions using the Zixi Platform, including contribution, distribution, and monitoring workflows. • Map customer requirements to Zixi capabilities and recommend configuration options. • Set up and run product demos (live or recorded), tailored to the customer’s use case. • Assist in building POCs—installing software, configuring environments, running tests, and documenting results. • Provide hands-on support during trials and early deployments (configuration, performance tuning, and issue triage). • Work closely with Sales, Customer Success, Product, and Engineering to ensure customer feedback and requirements are captured. • Build expertise in Zixi systems, orchestration tools, and partner integrations.

• Design GitHub architectures that meet complex business, security, and regulatory requirements • Guide clients through complex platform transformations and migrations involving Azure DevOps, GitLab, or Bitbucket • Provide technical guidance and knowledge sharing within the team • Conduct maturity assessments and define adoption roadmaps for stakeholders