Zixi

• Join customer calls to learn their live video workflows, pain points, and success criteria. • Support responses to RFIs/RFPs with accurate technical detail. • Help design customer solutions using the Zixi Platform, including contribution, distribution, and monitoring workflows. • Map customer requirements to Zixi capabilities and recommend configuration options. • Set up and run product demos (live or recorded), tailored to the customer’s use case. • Assist in building POCs—installing software, configuring environments, running tests, and documenting results. • Provide hands-on support during trials and early deployments (configuration, performance tuning, and issue triage). • Work closely with Sales, Customer Success, Product, and Engineering to ensure customer feedback and requirements are captured. • Build expertise in Zixi systems, orchestration tools, and partner integrations.