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OTC – Sales Order Processing, Executive/Senior Executive
Location
India
Posted
77 days ago
Salary
0
Seniority
Senior
Job Description
OTC – Sales Order Processing, Executive/Senior Executive
NEC Software Solutions
• Receive and process sales orders accurately and efficiently using the company's sales management system • Coordinate with the NEC, Invoicing Processing team, collections and credit management team • Review orders received from Retained Organization (RO) for accuracy as per pre-defined format • Perform technical, commercial and administrative validation on a customer order • Record daily volumes, rejections, exceptions, and quality-checks in timely manner • Enter order details into the system database • Process orders as per standard operating procedure within defined Turn Around Time (TAT) • Coordinate with RO to understand any discrepancies on order details • Create order fulfilment tracker and document relevant details to support order monitoring activities • Primary point of contact for order processing related queries • Respond to queries in a timely and accurate manner • Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead
Job Requirements
- Strong knowledge of OTC Sales Order operations
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Knowledge of system, applications, operating tools, metrics and excel
- Good communication skills, plus good verbal & written presentation skills
- Flexibility to work within a high growth, rapidly changing environment
- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels
- Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
- Executive - Graduate with 2 to 4 years of experience
- Sr Executive – Graduate with 4 to 6 years of experience
Benefits
- Employees can work remotely
- Flexibility to work within a high growth, rapidly changing environment
- Undergo relevant training to ensure apt knowledge transfer
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