Role Description We are seeking a highly motivated and detail-oriented individual to join our team as a Reservation Booking Coordinator. As one of the leading companies in the country, we are dedicated to providing our customers with unforgettable experiences all over the world. We are looking for someone who shares our passion for exploration and is committed to making a positive impact in the industry. - Manage and coordinate all aspects of reservations for our various adventure packages, ensuring a seamless and enjoyable booking experience for our customers. - Communicate with clients via phone and email to provide information, answer questions, and assist with any concerns regarding their reservations. - Collaborate with our sales and marketing teams to regularly update and promote our packages and special offers. - Utilize reservation management software to track bookings, payments, and cancellations accurately. - Work closely with our operations team to ensure that all reservations are confirmed and all necessary arrangements are made for customers' travel needs. - Provide exceptional customer service by efficiently and effectively resolving any issues that may arise before, during, or after a trip. - Maintain accurate records of reservations and customer information to ensure smooth operation and efficient communication between all departments. - Assist in the development and implementation of new processes and procedures to improve the reservation booking experience for both customers and staff. Qualifications - Experience in customer service, travel, or hospitality industry. - Excellent communication skills, both written and verbal. - Strong attention to detail and ability to multi-task in a fast-paced environment. - Proficient in using reservation management software and Microsoft Office. - Ability to work independently and in a team setting. - Strong problem-solving skills with a positive attitude. Company Description

• oversee a team of Sales Representatives • ensure strong pipeline development • conduct monthly and quarterly business reviews • provide regular coaching and professional development

• Responsible for the entire sales region Nord-Ost. • Managing and expanding existing B2B customers (installers, project developers, specialist dealers). • Identifying and pursuing new business opportunities and strategic target customers. • Conducting product presentations and providing technical consultations to our customers on-site and digitally. • Preparing quotes, negotiating contracts and closing deals. • Participating in trade fairs, industry events and customer events. • Revenue and results responsibility for the North Germany region. • Developing and implementing regional sales strategies in coordination with executive and sales management. • Analyzing market and competitor developments.

• Lead a team of 10 sales representatives in the Eastern Region of the United States • Coach, motivate, train and direct the regional sales team while developing and implementing strategic plans that meet the region’s sales goals. • Ensure sales team understands and abides by pharmaceutical guidelines and compliance regulations • Recruit, interview, hire & train exceptional specialty sales representatives • Analyze business trends to identify regional opportunities and develop a business plan to ensure regional growth • Execute sales strategy and tactics in pursuit of corporate, regional and territory goals • Create and maintain a positive team atmosphere • Work in field with representative and/or other field duties three or more days each week • Cultivate and maintain relationships with key customers throughout the region • Hold team members accountable for achieving all deliverables • Manage regional travel & work-related expenses • Manage/communicate sales activity & key performance indicator activity • Execute performance improvement plans when necessary • Communicate compensation program to team members • Interface with various departments throughout the organization • Prepare field ride reports and annual performance evaluations for each team member