• Join phData, a dynamic and innovative leader in the modern data stack. • Partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions. • Help global enterprises overcome their toughest data challenges. • Participate in a remote-first global company culture that thrives on technological curiosity, ownership, and trust.

• Support and Grow User Base: Working with our current and new customers, aid analyst users to onboard and use the system to ensure their success. Help current users better leverage new capabilities. • Assist Customer Integrations and Pilots: Work to integrate new data sources for new and existing customers to ensure successful onboarding. Initiate accounts, proper user configurations, and deployments for those customers. Assist in coordinating and running pilot programs with new customers, training users, answering support questions and making any software tweaks needed. • Rapidly Deploy New Capabilities Needed for Demos and Pilots: Working with Product, Sales and Engineering, rapidly take things not in formal sprints but are needed to support demos and pilots where rapid changes in the product are required. • Support Customer Meetings and Pitches: Support sales efforts in customer meetings, preparing workflows to walkthrough, ensuring key data and analysis are loaded and able to walk through.

• Serve as a technology expert and trusted point of contact for clients • Lead technical design sessions and develop solutions, aligned with client objectives • Oversee client onboarding, data integrations, technology implementations, and enterprise-level platform migrations • Create in-depth documentation, including system diagrams and technical details • Provide training and documentation to empower clients and internal teams • Collaborate with cross-functional teams across strategy, creative, quality assurance, and account management • Demonstrates a growth mindset; Identify growth opportunities and help improve mature clients' marketing technology capabilities • Stay current with industry trends and maintain technology expertise through certifications and learning

• Partner with Sales to provide technical expertise during business development and proposal efforts. • Interpret project specifications and guide estimation and design teams. • Contribute to RFI/RFP responses and technical documentation. • Develop scalable, standards-compliant power system architectures. • Ensure designs meet performance, reliability, and operational goals. • Evaluate and select components based on technical and commercial criteria. • Recommend design optimizations and alternative solutions. • Collaborate with electrical, mechanical, and thermal engineering teams. • Refine solutions based on customer and stakeholder feedback. • Represent IEM at industry events and promote technical solutions. • Mentor teams and support training initiatives to scale expertise. • Influence technical and commercial strategies to differentiate IEM solutions. • Advocate for technology integration and digital transformation.