This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. We are looking for outstanding technologists to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for: - Researching TiDB's most advantageous industries and business scenarios in different global markets. - Finding the most efficient GTM strategies. - Providing these solutions and strategies to business teams in different regions. - Guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Responsibilities - Support business teams in North America, EMEA, APAC, and Japan. - Take responsibility in the new economy industry, ensuring the achievement of relevant business metrics at the solution level. - Enhance the Proof of Concept (POC) success rate of account teams. - Provide market insight into global new economy vertical industries (games, e-commerce, financial technology, SaaS, etc.). - Develop and implement scenario-based industry solutions. - Advise customers on architectures, patterns, and strategies for making the best use of TiDB. - Establish industry influence and organize internal and external industry technology sharing. - Display a strong understanding of solutions innovation. Qualifications - Professional experience of 5+ years. - Master in at least one database or big data technology stack and product. - Broad view of data technology and familiarity with mainstream data products, including RDMS, distributed systems, cloud-native data technology, etc. - Diverse industry business and technology expertise. - Proficient in scenario abstraction and aligning with data architecture. - Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc. - Outstanding communication and program presentation skills. - Strong sense of curiosity and continuous learning mindset in database, cloud computing, big data, and other emerging technologies. Requirements - Ability to grasp industry market and data technology development trends. - Experience in guiding solution design and facilitating the implementation of business initiatives. Benefits - Annual anticipated base salary range for U.S. candidates: USD $125,000 to $175,000K. - Eligibility to participate in TiDB's Bonus and Equity Plan. - Health insurance. - Flexible vacation time. - Paid holidays. - Parental leave. Company Description We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our organization.

• Recommend Technology Solutions for our customers and prospects. • Demonstrates understanding of goals and objectives and customer business needs by using Selling Through Curiosity discovery methodologies to ensure appropriate solutions are implemented. • Collaborates closely with Solution Engineers, consulting manager, sales and project teams in assessing business strategy and priorities, and tuning solutions to business goals. • Creates product demonstration scripts that clearly show how our CRM products address customer pain points based on progressive discovery. • Delivers product demonstrations in an effective and engaging manner to customer. • Strives to tell relatable stories so that customers can clearly see how our CRM solutions solves their pain points and improves their business. • Can effectively manage an audience with diverse business needs and interests through demos ranging from a few hours to all day. • Contributes to more effective operations by developing and enforcing best practice policies and procedures for product implementations. • Develops detailed process and data models for logical and conceptual requirements to meet solution objectives. • Applies modeling techniques and enterprise data standards to highly complex business requirements. • Performs initial design, problem solving and reviews of software architecture appropriate to strategic direction of the customer. • Coordinates cross-functional departments to develop solutions and resolve issues. • Works closely with Project and Consulting Managers to ensure development and technical resources are assigned with appropriate task durations. • Ensures financial targets are met by achieving budget goals and objectives.

• collaborate cross-functionally with large extended teams • relentless customer success mindset • solve customer challenges while delivering the best experience • grasp new technology concepts quickly and think creatively • functional project management in completing deliverables

• Support deal cycles specifically tied to Partner Ecosystem Management and Channel Revenue Management Solutions, including: • Performing Discovery Calls • Performing Product Demonstrations • Supporting technical architecture meetings • Create and develop assets and programming to scale the Partner Ecosystem Management teams and solutions. • Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce). • Internally evangelize the solutions across our Core and Service Cloud Account Executives (AEs) and Solution Engineers (SEs).