• Act as a sales enabler between Asurion and a wireless carrier’s sales channels • Focus on growth areas within carrier-owned retail stores • Drive Home Protection point of sale performance growth through field training and leadership coaching • Implement continuing education training and social media campaigns • Work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements • Conduct field sales training, side-by-side selling, and on-floor observations • Promote awareness and utilization of key channel support resources

• drive adoption of Illumina’s library preparation solutions across indirect markets • guide customers across the full NGS workflow from sample preparation to data interpretation • ensure rapid implementation and strong customer experience • work closely with Channel Partners, Partner Account Managers, Sales Specialists and Product teams • focus on pre-sales technical expertise, supporting customers and partners • help accelerate the use of Illumina’s sample-to-answer solutions • anticipate needs and enable customer success

• Develop role-based compensation plans for the Sales Organization in partnership with leaders to drive revenue goals and objectives. • Assist in setting quotas aligned with the company’s financial goals. • Audit new hire offer letters for accuracy and consistency. • Collaborate with the Finance team to review sales compensation plans and commission payments, ensuring accuracy. • Analyze compensation metrics in relation to revenue. • Coordinate sales forecasting and planning within the sales organization, ensuring high levels of data quality, accuracy, and process consistency. • Develop a deep understanding of the sales forecasting and planning processes that drive territory management and quota setting. • Synthesize complex data into clear and compelling management reports and performance dashboards. • Act as a trusted advisor and leader when developing presentation materials on business performance. • Present analysis and reports to an executive-level audience. • Engage in projects related to advancing sales operations initiatives.

• Handle inbound calls from potential customers • Educate customers on product features, benefits, and pricing. • Guide customers through the sales process to successfully close deals. • Address customer inquiries, overcome objections, and provide excellent service. • Maintain accurate records of customer interactions in the CRM system. • Meet or exceed individual and team sales targets. • Stay informed about product updates and industry trends.