• Translate product and business objectives into an actionable AI roadmap. • Lead the design, development, and deployment of AI/ML solutions in production. • Ensure AI initiatives drive measurable product KPIs and customer value. • Promote best practices in model lifecycle management, evaluation, monitoring, and governance. • Provide architectural guidance for AI systems, including LLM integrations, ML pipelines, and cloud-native AI services. • Oversee experimentation frameworks (A/B testing, model validation, performance benchmarking). • Ensure high standards in code quality, reproducibility, security, and scalability. • Drive adoption of MLOps practices and tooling (e.g., MLflow, CI/CD for ML, observability). • Build, mentor, and develop a high-performing AI team. • Foster a culture of ownership, collaboration, and continuous learning. • Support career development, coaching, and performance management. • Partner with recruiting to attract top AI/ML talent. • Work closely with Product Managers to prioritize AI investments and align on outcomes. • Collaborate with Engineering and Platform teams to ensure seamless AI integration into core product architecture. • Communicate technical strategy and results clearly to both technical and non-technical stakeholders.

• Develop and implement marketing strategies to increase the visibility of our honest user reviews. • Lead and motivate a small team of independent reviewers to ensure all product and service reviews are authentic and transparent. • Analyze market trends and customer feedback to identify innovative ways to improve our offerings and expand our reach. • Maintain strong relationships with partners and platforms such as Digistore24 and Copecart to grow our network and credibility. • Take responsibility for the agency's growth and development through strategic planning and effective use of resources, including the integration of advanced AI technologies.

• Partner with Sales leadership and Business Unit leaders to identify opportunities where GPT-based tools can improve efficiency and productivity. • Design, build, and maintain custom GPTs that support the sales organization. • Serve as the primary creator and manager of GPT solutions for the Sales team. • Develop and maintain a library of prompts, templates, and AI workflows that support common sales activities. • Develop and manage the Sales AI roadmap , identifying high-impact opportunities to leverage GPT and other AI tools across the sales organization. • Work with Sales leadership to prioritize AI initiatives based on business impact, efficiency gains, and strategic goals. • Lead rollout of GPT tools to the sales organization. • Monitor usage, performance, and effectiveness of GPT tools. • Collaborate with Sales Enablement to develop training materials and best practices for GPT usage. • Measure and report on AI impact and adoption across the sales organization.

Role DescriptionDropbox is seeking a Staff Product Manager to lead strategy and execution for our next-generation AI led Organization experiences within our Core Product, the file storage and sharing experience (FSS). In this role, you’ll shape the future of how users interact with content and context across tools, using cutting-edge AI to power intuitive, intelligent organization across folders, libraries and living workspaces (called Stacks). You’ll drive vision, define product direction, and partner cross-functionally to deliver transformative features that help users work smarter—not harder. This is a high-impact, high-visibility, cross-company role that requires a mix of deep customer empathy, strong technical fluency (especially with AI/ML systems), and the ability to navigate and influence across executive and IC audiences. If you're passionate about building AI-native product experiences that redefine productivity, we want to hear from you. Responsibilities - Own and evolve the product vision and roadmap for organization in Dropbox’s core product, setting direction across user experience, core functionality, and backend AI integration. - Partner closely with Engineering, Design, Data Science, Research, and GTM to ship innovative features at scale. - Translate ambiguous problems and AI opportunities into clear product strategies, experiments, and roadmaps. - Deeply understand customer workflows, pain points, and AI needs—through user research, data analysis, and competitive insights. - Collaborate with the Dropbox AI/ML and Platform teams to ensure scalable, privacy-respecting, and performant AI implementations. - Be a thought leader in the org—coaching other PMs, contributing to product-wide strategy, and influencing AI direction across Dropbox. - Define success metrics and deliver measurable impact through rigorous experimentation and iteration. Requirements - 10+ years of product management experience. - Proven success in building and launching complex, AI-powered products at scale—ideally in productivity, SaaS, or consumer software. - Strong technical fluency; you can discuss models, embeddings, and inference with AI engineers and understand constraints/opportunities. - Exceptional strategic thinking, with the ability to prioritize among competing opportunities and drive alignment across functions. - Experience with LLMs (e.g., GPT, Claude, Gemini), retrieval-augmented generation (RAG), or similar technologies is highly desirable. - Excellent communication skills, with the ability to influence at all levels, from ICs to C-level. - Passion for the future of work and a deep empathy for Dropbox’s user base. Preferred Qualifications - Background in AI/ML, NLP, or data science. - Experience working on assistants, chatbots, or productivity-enhancing tools. - Familiarity with privacy, security, and ethical considerations in AI product development. CompensationUS Zone 1 This role is not available in Zone 1 US Zone 2 $212,700—$287,700 USD US Zone 3 $189,000—$255,800 USD