Role Description Lead the delivery of large-scale CPQ and revenue lifecycle implementations for strategic enterprise accounts. This role owns end-to-end execution — aligning with senior client stakeholders, leading a dedicated development team of 4+ resources, and ensuring solutions are delivered on time, within scope, and at a high standard of quality. You are accountable for translating complex revenue lifecycle, pricing, and contract management requirements into structured delivery plans and scalable system solutions. You will drive a continuous sprint-based delivery model, coordinating across parallel workstreams including platform development and data migration to ensure alignment and delivery coherence. At servicePath™, we seek candidates who are eager to enhance performance by leveraging tools and technologies like AI. Our goal is to streamline tasks, increase efficiency, and maximize productivity, making work more manageable while driving organizational success. Qualifications - 6+ years in SaaS implementation, CPQ delivery, revenue lifecycle management, or revenue systems consulting. - Experience leading enterprise software implementations with full ownership of backlog management, roadmap alignment, sprint planning, and stakeholder governance (Product Management and/or Project Management background strongly preferred). - Strong understanding of CPQ logic, pricing models, subscription billing, contract lifecycle management, mid-term contract revisions, revenue lifecycle processes (quote-to-cash, renewals, amendments, revenue recognition), and financial workflows. - Experience coordinating data migration workstreams alongside platform development — including source data validation, migration sequencing, and post-migration stabilization. - Familiarity with enterprise integration patterns (APIs, webhooks, event-driven architectures) and the ability to govern integration quality across upstream and downstream systems. - Technical fluency to review architecture, integrations, and development output. - Experience working closely with engineering teams in Agile environments using Jira-managed sprint cadences, story point estimation, and continuous delivery models. - Experience managing teams of 3-6 developers with direct delivery accountability. - Proven ability to manage scope, timelines, and stakeholder expectations — including the ability to push back on scope expansion and protect delivery integrity. - Proven ability to integrate AI tools into delivery workflows to streamline documentation, refine requirements, accelerate solution design, and increase overall implementation velocity. Requirements - Own end-to-end delivery of enterprise CPQ and revenue lifecycle implementations across platform enhancement and data migration workstreams. - Lead and coordinate a dedicated development team of 3-5 resources, providing technical direction, sprint oversight, and delivery accountability. - Drive sprint planning, backlog grooming, and prioritization within a continuous 2-week sprint cadence using Jira — aligning platform enhancement work to migration milestones and evolving business priorities. - Partner with client stakeholders (VP/Director level) to clarify requirements, manage scope, and drive alignment. - Translate pricing models, discount structures, contract lifecycle logic, mid-term amendment workflows, revenue lifecycle processes, and financial calculations into actionable build requirements. - Coordinate data migration activities alongside platform development to ensure sequencing, dependencies, and integration points are managed holistically. - Review solution designs and technical approaches to ensure scalability and integrity. - Proactively identify and manage delivery risks — including scope creep and cross-workstream dependencies. - Ensure sprint commitments, delivery milestones, and quality standards are consistently met. - Provide weekly status reporting and monthly business reviews to client leadership. Benefits - Full-Time position. - Remote work opportunity in Canada. Company Description servicePath™ is an innovative provider of commercial software for IT Service Providers, specifically managed Services and Cloud Computing providers. We are strong proponents of leveraging Artificial Intelligence to drive innovation, aligning with our core value of continuous improvement.

Role Description This role offers the opportunity to lead high-impact, global payroll transformation initiatives in a fully remote environment. You will guide organizations through the full lifecycle of SAP SuccessFactors Employee Central Payroll implementations, providing strategic leadership and hands-on expertise. The position requires managing integrations, configuring payroll components, and ensuring compliance across diverse global environments. You will collaborate closely with clients and internal teams to solve complex payroll challenges, deliver training, and drive scalable, repeatable solutions. The ideal candidate combines deep technical knowledge with strong client-facing skills, thrives in dynamic cross-functional projects, and has a passion for streamlining payroll operations at scale. - Lead end-to-end implementations of SAP SuccessFactors Employee Central Payroll (ECP) across global environments - Gather requirements, design solutions, and configure payroll components including wage types, deductions, and schemas - Oversee and manage integrations between ECP and internal/external systems to ensure seamless operations - Provide strategic guidance, hands-on configuration expertise, and troubleshooting for complex payroll issues - Ensure compliance with global payroll regulations and best practices - Deliver training and ongoing support to business users, enhancing adoption and operational efficiency - Act as the primary point of contact for clients on payroll-related projects, ensuring successful outcomes Qualifications - SAP SuccessFactors certification in relevant functional area - 5+ years of experience leading large-scale, global SuccessFactors implementations - Strong expertise in Employee Central Payroll (ECP) and SAP Payroll, including payroll integrations - Proven ability to configure and troubleshoot complex payroll scenarios - Excellent client-facing communication and stakeholder management skills - Bachelor’s degree in Information Technology, Human Resources, Business Administration, or related field (or equivalent experience) - Strong analytical and problem-solving skills with attention to detail in global payroll processes Benefits - Fully remote work environment for flexibility and work-life balance - Competitive hourly rate of $65–$70/hour - Opportunity to contribute to high-impact, global HR/payroll transformation projects - Comprehensive benefits package including medical, dental, vision coverage starting on day one - Paid time off, holidays, and additional leave options - Professional development and training opportunities - Inclusive and collaborative team culture

Role Description Estamos buscando um Consultor Funcional Sênior especialista em Microsoft Dynamics 365 Customer Service e Omnichannel. Este profissional atuará como referência funcional no projeto de implementação do Dynamics Contact Center, que inclui canais de voz, chat, bot e canais digitais. O consultor fará parte de um time multidisciplinar (funcional e técnico) e será responsável por: - Desenho Funcional: Liderar o desenho funcional da solução e configuração do Omnichannel. - Definição de Processos: Definir processos de atendimento, garantindo a implementação das melhores práticas de contact center na plataforma Microsoft. - Acompanhamento de IA: Monitorar e evoluir os agentes de IA implementados no Copilot Studio, assegurando a melhoria contínua da experiência de atendimento automatizado. - Interface Principal: Ser a principal interface entre o negócio, time técnico e arquitetura da solução, garantindo a correta tradução dos processos de atendimento e experiência do cliente para a plataforma. Responsabilidades e Atribuições: - Liderar a configuração e implementação do Dynamics 365 Customer Service e Omnichannel. - Atuar em projetos de Contact Center, garantindo a integração de canais de atendimento. - Facilitar workshops e reuniões com stakeholders para entendimento e definição de requisitos. - Documentar processos e garantir a organização das informações relevantes. - Colaborar com equipes multidisciplinares para garantir a entrega de soluções eficazes. Qualifications - Experiência em implementação de Dynamics 365 Customer Service e Omnichannel. - Vivência em projetos de Contact Center ou atendimento omnichannel. - Familiaridade com a configuração funcional do Dynamics 365. - Experiência em projetos internacionais será um diferencial. Requirements - Requisitos Obrigatórios: Formação superior em Informática ou áreas correlatas, ou pós-graduação na área de informática. - Experiência Obrigatória: Implementação comprovada de Dynamics 365 Customer Service. - Experiência em Omnichannel for Customer Service. - Configuração funcional do Dynamics 365. - Conhecimentos Desejados: - Dynamics Contact Center / Voice Channel. - Unified Routing. - Customer Service Workspace. - Copilot Studio / Power Virtual Agents. - Power Platform: Power Automate, Power Apps. - Integrações com sistemas de telefonia, IVR, bots e APIs. - Perfil Comportamental: - Forte capacidade de comunicação com áreas de negócio. - Perfil consultivo e orientado a solução. - Capacidade de conduzir workshops. - Organização e documentação clara. - Experiência em trabalho com equipes multidisciplinares. - Diferenciais: - Certificações Microsoft: MB-230 (Dynamics 365 Customer Service Functional Consultant), MB-910. - Experiência com Copilot Studio e automação com IA. - Experiência em integrações com plataformas de telefonia. Benefits - 🍛 Vale-alimentação ou vale-refeição; - 👨🏼‍🎓 Desconto em cursos, universidades e instituições de idiomas; - 📚 Academia Stefanini — plataforma com cursos on-line, gratuitos, atualizados e com certificado; - 🗣 Mentoring; - 💉 Clube de vantagens para consultas e exames; - 🏥 Assistência médica; - 🦷 Assistência odontológica; - 💰 Clube de vantagens e descontos nos melhores estabelecimentos; - 🛫 Clube de viagens; - 🐶 Convênio para pets.

Role Description Blue Acorn iCi is looking for a Workfront Consultant with strong Adobe Workfront Fusion expertise to support an ongoing implementation. This role will focus on post-implementation support, automation, and integrations, ensuring the Workfront platform is optimized, scalable, and aligned with business needs. As a Workfront Consultant, you will play a key role in supporting and optimizing an existing Adobe Workfront environment, with a strong focus on automation and integrations. You will: - Design, build, and maintain Workfront Fusion scenarios to automate business processes - Support and enhance Workfront integrations, particularly with Salesforce - Configure and optimize Workfront workflows, templates, and project structures - Troubleshoot and maintain API integrations and data flows - Provide ongoing platform support and operational improvements - Collaborate with cross-functional teams to identify automation opportunities - Support integrations with tools such as Jira and other enterprise platforms - Ensure system scalability, reliability, and performance Qualifications - 3+ years of experience with Adobe Workfront - Strong hands-on experience with Adobe Workfront Fusion - Experience building and maintaining system integrations (Salesforce strongly preferred) - Solid understanding of APIs, webhooks, and automation frameworks - Experience with workflow design and process optimization - Familiarity with Jira integrations is a plus - Strong troubleshooting and problem-solving skills - Ability to work in a client-facing, collaborative environment Requirements - Experience supporting post-implementation / run-and-operate environments - Knowledge of the Adobe Experience Cloud ecosystem - Previous consulting experience in enterprise environments Benefits - Competitive benefits package including medical, dental, and vision insurance - Life insurance - Disability - Paid time off - 401(k) - And more! Company Description Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. - Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. - Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. - From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.