Title: Senior Cloud Systems Engineer (Python & AI Integration) Location: Chicago, metro Detroit, Los Angeles, and New York City, Job Description: Full time We are looking for a heavy-hitting Python Developer with deep Azure Infrastructure expertise to own the backend and deployment for a production-grade AI conversational platform. This isn't a research role; it's a "boots-on-the-ground" engineering position requiring you to architect, deploy, and integrate AI services into a complex enterprise ecosystem for a Fortune 500 connectivity leader. The Mission You will join an ongoing program for a massive global telecommunications and connectivity client. The platform-a sophisticated chat interface with streaming responses and long-term memory-has been architected and built solo by our Technical Director to date. As we approach an April 2025 production launch, you will take over the day-to-day engineering, architecture, and "Full-Stack DevOps" ownership to scale the platform through the end of the year. What You'll Do (The Role) - Architect from Scratch: Design and deploy cloud infrastructure within Azure, ensuring services are resilient, monitored, and secure (RBAC). - Engineer Backend Services: Develop and extend high-concurrency APIs using Python and FastAPI to support agentic behaviors and real-time streaming. - Own the Deployment: In the absence of a centralized CI/CD team, you will manage the full deployment lifecycle, running scripts across environments and building the path toward future automation. - Integrate AI as a Service: Implement and orchestrate LLMs, Vector Databases, and RAG pipelines using the Microsoft Agent Framework (MAF). - Data Orchestration: Build the data flows required for "agent memory" and prepare for upcoming integrations with Adobe Experience Platform (AEP) and Salesforce Data Cloud. - Navigate the Enterprise: Work within a highly matrixed environment, independently managing communications with upwards of 25 project managers and stakeholders. What You'll Have (The Requirements) - Python Mastery: Professional experience building production backend systems (FastAPI preferred). - Azure Infrastructure: You are a "Cloud First" developer capable of configuring Azure Functions, Container Apps, and API Management independently. - The "DevOps" Skillset: Hands-on experience with Docker and manual environment management; you don't need a DevOps team to ship code. - Practical AI Understanding: You treat AI as "just another development effort." You understand how to integrate LLMs and manage context without getting lost in the "hype." - Enterprise Endurance: Experience working in large-scale corporate environments. The Tech Stack - Languages/Frameworks: Python, FastAPI, Microsoft Agent Framework (MAF) - Cloud: Azure (Functions, APIM, RBAC, Monitoring) - Data/Containers: Postgres, Docker, Vector Databases - Future Integrations: Adobe Experience Platform, Salesforce Data Cloud The annual salary range for this position is $94,000 - $152,375. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: - Medical, vision, and dental insurance, - Life insurance, - Short-term and long-term disability insurance, - 401k, - Flexible paid time off, - At least 15 paid holidays per year, - Paid sick and safe leave, and - Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. Location: New York Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us.

Role Description As an AWS Cloud Engineer – Level 2, you will be responsible for designing, implementing, and managing scalable, secure, and reliable cloud infrastructure solutions on Amazon Web Services (AWS). You will collaborate with cross-functional teams to deliver high-quality cloud environments, automate infrastructure deployment, and ensure operational excellence in accordance with best practices. This role is ideal for someone who has strong hands-on experience in AWS, Infrastructure as Code (IaC), automation, and scripting—along with a strong understanding of cloud networking, security, and governance. You will also support cloud migrations, troubleshooting, and optimization initiatives to help our clients achieve efficiency and innovation through AWS technologies. - Design, deploy, and manage AWS cloud infrastructure following AWS Well-Architected Framework and security best practices. - Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or CDK to ensure repeatability and automation. - Perform cloud migrations of workloads, applications, and data to AWS, ensuring minimal downtime and security compliance. - Automate operations using scripting languages such as Python, Bash, or PowerShell. - Monitor and optimize AWS resources using CloudWatch, CloudTrail, AWS Config, and third-party tools such as Datadog, Prometheus, or Grafana. - Work closely with customers to understand business goals, translate them into technical solutions, and implement cloud architectures accordingly. - Support CI/CD pipelines (Jenkins, GitHub Actions, or AWS CodePipeline) and integrate DevOps best practices into deployment workflows. - Implement and manage identity and access controls (IAM, AWS Organizations, SCPs) and maintain strong governance and compliance posture. - Participate in incident response, problem management, and performance tuning for AWS-hosted environments. - Collaborate with internal stakeholders and contribute to knowledge-sharing and documentation within the team. - Stay current with new AWS services and emerging technologies to enhance solution quality and efficiency. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). - 3–5 years of hands-on experience with AWS cloud platform. - Proven experience in infrastructure deployment, configuration management, and automation. - Strong proficiency in at least one scripting language (Python, Bash, PowerShell). - Solid understanding of networking fundamentals—VPC, Subnets, Route Tables, Security Groups, NACLs, and VPN. - Experience managing EC2, S3, Lambda, RDS, ECS/EKS, and CloudFront. - Familiarity with monitoring and logging tools (CloudWatch, Datadog, ELK, Prometheus). - Good understanding of security and compliance controls in AWS (IAM, KMS, GuardDuty, Security Hub). - Experience integrating AWS environments with CI/CD pipelines and automation frameworks. - Excellent troubleshooting, analytical, and problem-solving skills. - Strong communication and documentation abilities. Preferred Qualifications / Nice to Have - Exposure to multi-cloud environments (Azure, GCP). - Experience with containerization technologies (Docker, Kubernetes – EKS preferred). - Working knowledge of DevOps tools (Ansible, Jenkins, Git, Terraform Cloud). - Understanding of disaster recovery, backup, and high availability strategies in AWS. - Hands-on experience with serverless architectures and event-driven design (Lambda, Step Functions, SNS/SQS). Certifications (Required or Preferred) - Required (at least one): - AWS Certified Solutions Architect – Associate - AWS Certified SysOps Administrator – Associate - Preferred: - AWS Certified DevOps Engineer – Professional - AWS Certified Solutions Architect – Professional - HashiCorp Certified: Terraform Associate - Kubernetes Administrator (CKA) Soft Skills - Strong collaboration and teamwork abilities. - Analytical mindset with keen attention to detail. - Excellent verbal and written communication skills. - Self-motivated and proactive with a learning attitude. - Ability to handle multiple priorities in a fast-paced environment. Expectations - Engage professionally in client meetings, demos, and technical discussions, representing AHEAD’s standards of excellence. - Prepare comprehensive documentation and deliver effective knowledge transfer sessions to peers and junior engineers. - Stay current with evolving AWS technologies, continuously enhancing skills and maintaining up-to-date certifications. - Provide support during scheduled maintenance windows and on-call rotations as required. - Collaborate effectively within cross-functional teams to achieve customer business objectives and technical outcomes. - Contribute to the creation of written deliverables and technical documentation within assigned areas of expertise. - Demonstrate initiative by identifying and completing tasks proactively, even during non-scheduled work hours. - Prioritize, manage, and deliver work independently meeting or exceeding deadlines with consistent quality. - Support development, configuration, and testing activities as part of project execution. - Maintain and elevate team standards by contributing to continuous improvement of methodologies, best practices, and overall delivery quality. - Continuously seek opportunities to improve operational processes, enhance team performance, and drive overall efficiency.

• Design, deploy, and manage virtual cloud server infrastructures across hybrid environments (on-premises and cloud) such as AWS, Azure, Google, and/or Oracle environments, IaaS, and PaaS. • Maintain and optimize virtualization platforms, such as VMware ESXi, Hyper-V, or cloud-native virtualization solutions. • Implement and manage Infrastructure-as-Code (IaC) tools such as Terraform, Ansible, or CloudFormation to automate deployments and configurations. • Collaborate with cross-functional teams to provision, maintain, and scale cloud resources in platforms like AWS, Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). • Monitor cloud resource utilization, ensuring cost efficiency and scalability. • Troubleshoot issues and perform root cause analysis to resolve system and application-related problems as well as cloud, virtual, and physical hardware. • Work within a DEVSECOPS framework to ensure infrastructure meets security, compliance, and operational standards. • Support CI/CD pipelines and integrate infrastructure automation into the development lifecycle. • Implement containerization and orchestration technologies, such as Docker and Kubernetes, to support microservices architectures. • Configure and maintain monitoring tools to ensure availability and performance of systems and applications. • Identify and implement optimizations to improve system efficiency, latency, and uptime. • Apply security best practices to protect hybrid cloud infrastructures, including identity and access management (IAM), network segmentation, and encryption. • Assist in audits and compliance initiatives (e.g., RMF, NIST, ISO 27001).

Role Description Your role is to join our IAM (Identity and Access Management) team, which is part of the central Technology Office. We're a diverse, international group of developers, DevOps engineers, product owners, and project managers who build internal solutions using agile principles. We're looking for a tech enthusiast who is creative, curious, and loves to learn new things. You should be passionate about exploring new technologies and have an open-minded approach to problem-solving. In this role, you will research and implement innovative solutions to help our business grow. Your ability to think outside the box and adapt quickly to new challenges will be key to your success. What You'll Do - Support the team by building and maintaining infrastructure components in our cloud solution for internal applications. - Work with a team that manages Microservices and Open-Source Applications for core IAM solutions in containerized environments. - Research and implement innovative solutions to drive the business forward. Qualifications - Creative and curious tech enthusiast. - Passionate about exploring new technologies. - Open-minded approach to problem-solving. Requirements - Ability to think outside the box. - Adapt quickly to new challenges.